Aeroski Fitness App 12+

Great concept but seriously underdeveloped

The whole concept and workout is great but the app is underdeveloped and the machine is archaic. Firstly, there is no volume control within the app…and the default volume is so loud that you can’t even play your own music because the voice of the tapes overpowers it. Secondly they obviously haven’t through out their workout combos…if you select the 40 minute session you are most likely going to get the same exercise multiple times in a row (I.e. I did a 40 minute session of the advanced workout this morning and the first 5 exercises were the same)…this is extraordinarily frustrating. Thirdly, a lot of the times you’ll get the wrong voiceover for the workout you’re supposed to be doing so the exercise and the instruction don’t match, super confusing. Lastly, for a 400 dollar machine I would have hoped that the actual equipment was nicer than just a wheelie platform on a metal frame. I mean you can get relatively nice quality treadmills for less than this…I would have expected a hydraulic system with a more comfortable foot base and more control. Overall a disappointing purchase given the amount you spend.

Needs A LOT of help

I was so excited to get this and try it out, but to say I’m disappointed is a major understatement. First of all, the worst of it is that my phone goes to sleep per it’s normal setting. This app does not keep it from going to sleep. I have to stop what I’m doing every minute, take my phone out of the goggles, wake my phone up and go again. I contacted support and they told me that I need to change the settings on my phone to where it doesn’t go to sleep. This is not something I should have to do every time I want to use this app. They told me that that’s the only solution or I can be refunded before 30 days. Wow, how about you fix that in your app…tons of apps can keep your phone from going to sleep while in use. Not sure why Aeroski can’t figure it out. Also, there is absolutely no adjustment to get a clear view of the scenery…the adjustments on the goggles go from super blurry to blurry. That’s it! I have 20/20 vision, so it’s not my eyes. Very disappointing purchase and app. If you can fix these issues, I think this would be a really great item!

Can’t even get into the actual content of the app

I have the newest iPhone with the most recent operating system. The app will download but then once it opens, it begins asking questions in order to be able to get into the app. The first question asks your location. I selected the United Stated and clicked next. The app throws an error and won’t move to the next step. There’s no other way to reach the content except logging in. I don’t have a login but I click login, in case there’s an option to register through that screen. Once that page loads, there is a link that says “create account” so I click it… nothing happens. There’s no other way to get into the app than the above options, so I can’t use it.

Developer Response ,

We apologize for any inconvenience. Kindly email us at help@tryaeroski.com.