Clean Cash 4+

It’s easy to use and responds fast. I appreciate being able to use my card to pay for the laundry since i don’t normally keep change on me and it’s a hassle to go out of my way to get quarters. Interface is simple and i appreciate that. Best thing they added was the feature that tells you when your machine is done! Very helpful and makes it so i don’t have to set an alarm.

I’m sure this app is perfectly functional when connected to data, as most people are most of the time. However, I recently moved to a new apartment complex that uses this app in its laundry room and I don’t get any cell service in the basement where the machines are located. After running back and forth from my apartment with wifi to the laundry room to set up the app, I finally loaded money onto my account and connected to the washing machine via bluetooth. However, I still needed an internet connection for the app to allow me to pay for my load of laundry while simultaneously being connected to the machine’s bluetooth. Luckily I was able to scrounge up some quarters for the machine, but now I have $10 sitting on my account that I’ll probably never be able to use because of my bad cell service. So if you’re going to use this app, make sure you have a good internet connection in your laundry room.

My account logged me out for some strange reason and will not let me log back in. It’s says my log in doesn’t exist. When I try to create an new account it says my phone number is registers but doesn’t list the email it’s registered to. I have tried forgot my password for every email I have and it still says the log in doesn’t exist. I have money on my account and can’t access it. I call customer service, all they did is put a ticket in and tell me they will reach out in a few days. No way to check my account or reset my password trouble shooting. Just in out of luck until they call me back. It’s just a terrible experience. There is no reason why this is happening.