JD

United Kingdom

Reviews

Review of Evri

Rated 1 out of 5 stars

Missing for 5 days and ZERO customer service

Parcel went missing for 5 days. I tried the ‘chats function, it’s not chat at all, I’ve a very basic ticket raising system, I tried the phone number too, you can’t speak to a human. I eventually got a reply saying I’d get a call the next day before 10am, 4 days later no call. EVRi fraudulently claimed they’d tried to deliver but in the email stated they hadn’t, constant gaslighting. Absolutely the worst courier and non existent customer service.

Date of experience: May 18, 2024

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of Evri

Rated 1 out of 5 stars

Leaving parcels at the top of the drive…

Leaving parcels at the top of the drive is poor form, unsafe and not secure. It’s the first time I’ve had this with EVRi and I’m hopeful it’s the last.

Date of experience: May 15, 2024

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of JD Sports

Rated 1 out of 5 stars

Scruffy store

Scruffy store with staff that act like they really don’t want to be there, so much you would be forgiven for thinking you were bothering them in a pub.

Date of experience: April 29, 2024

Reply from JD Sports

Hi,


I hope you're well and thank you for taking the time to leave us a review.


I am sorry to hear that you may not be happy with the service provided by the store.


So we can discuss this further, please can you email us at onlinereviews@jdsports.co.uk and quote us the Trust Pilot reference number TP9200 along with the order number, store name and the full billing address including postcode.


Kind regards,


Maria,


JD Sports Online Review Team.

Review of SURI - Sustainable Electric Toothbrush | B Corp™

Rated 4 out of 5 stars

Great brush, inadequate and overpriced case.

I am really pleased with my brush so far, it is powerful and my mouth feels super clean. I was disappointed the travel case with the blue LED doest work unless it is plugged in, making the travel element benefit defunct. Love the brush, save your money on the case.

Date of experience: March 25, 2024

Review of Gardeners Dream

Rated 1 out of 5 stars

Gardeners Nightmare

A sham of a show, poor communication, abhorrent Christmas planning and even harder to work with when you pick an option they present. Would not recommend.

Date of experience: December 11, 2023

Review of Chris Riley Psychic Medium

Rated 5 out of 5 stars

Outstanding

Chris readings continue to bring reassurance and guidance that is undoubtedly meant for me. Specific details that are undoubtable. I highly recommend each and all of his offerings.

Date of experience: March 12, 2023

Review of Chris Riley Psychic Medium

Rated 5 out of 5 stars

In shock. Incredible.

I’m in total and utter shock and amazement. This could not have been more accurate.

Specific, personal, accurate. Not at all generic. Wow.

Date of experience: February 24, 2023

Review of Paperchase

Rated 1 out of 5 stars

Says delivered and isn’t

Date of experience: February 04, 2023

Reply from Paperchase

Hello JD, Thank you for leaving a review and giving us the opportunity to turn this around. I'm so sorry to hear that you haven't received your order. We'd love to make it right by investigating with our couriers on what happened on this occasion. We'll be reaching out via email to update you on our findings.

Review of LuxDeco

Rated 5 out of 5 stars

An end to end elegant experience with a…

An end to end elegant experience with a wide range of luxury accessories to compliment any decor.

Date of experience: March 21, 2019

Reply from LuxDeco

Thank you for your feedback.

We are happy to hear that you like our range of decor.

Kindest regards,

The LuxDeco.com Team

Review of Paws & Claws

Rated 1 out of 5 stars

Customer service here is appalling

Customer service here is appalling, unhelpful, not in the slightest pragmatic. Avoid!

Date of experience: January 12, 2019

Reply from Paws & Claws

Hello,

Thank you for your review.

I'm sorry to hear you are unhappy with the customer service received. However, I can see you were taken through the correct process on this telephone conversation and it was out of the agents control.

I am able to set a call back to action this request on the date explained by the agent you had spoken to if requested and have sent an email to explain this further. Please contact us if you do want this call back to be raised.

Review of Unbiased

Rated 1 out of 5 stars

awful

awful - spam - do not use

Date of experience: December 07, 2018

Reply from Unbiased

We are sorry to hear your experience with Unbiased was not as expected. Please feel free to drop us a line at contact@unbiased.co.uk to get your issue resolved.

Kind regards,
The Unbiased team

Review of Warrantywise

Rated 1 out of 5 stars

Poor service unclear limitations on …

Poor service unclear limitations on platinum package unreasonable and untimely

Date of experience: April 17, 2017

Reply from Warrantywise

I am sorry to hear you are unhappy with the service you were provided with.

If you could please email our Customer Services Team at customerservices@warrantywise.co.uk and we will see if there is anything we can do to help.

Thank you.