Microfiber Wholesale Reviews

1,378  Average
TrustScore 3.5 out of 5

3.7

In the House Cleaning Service category

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Rated 1 out of 5 stars

BEWARE CANADIANS

BEWARE CANADIANS. They used USPS and I was charged a bogus $75 customs brokerage fee on top of the USD$51 shipping I had already paid and the taxes. Made it much more expensive than just buying from a Canadian company. Customer service said "tough, you pay the taxes and fees, we have no idea what the fees are." USPS would have cost $4 more and had no brokerage fees. It's an invented charge that UPS is famous for gouging people with even when brokerage has been specifically paid by the seller.

Date of experience: February 15, 2023

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Rated 3 out of 5 stars

My order came in 2 different shipments

My order came in 2 different shipments. I would have liked an update on the later shipment, but did not get any notifications. I ordered 35 items, the first shipment arrived in error with only 34 items. I had to call customer service to get 1 items shipped, which caused delays. I would have liked compensation.

Date of experience: September 21, 2018


Rated 1 out of 5 stars

I bought a mop less than a month ago…

I bought a mop less than a month ago and I'm very disappointed. in the first week the velcro that is in the lower part took off, it is caught by the screws only, and now the cable has caught and does not reduce. I'm upset and I plan on returning this product.

Date of experience: October 27, 2018


Rated 3 out of 5 stars

Overhyped descriptions, not really B2B pricing, Slow shipping

The products were not really bad for the price, but overall we feel that the product descriptions are definitely overhyped. Words like 'thick' and 'plush' for example, were not entirely accurate. In fact, some of the cloths were thin and wimpy.

Some of the products are overpriced, especially for a site that calls itself "wholesale" and positions itself as being a B2B company. If we wanted to resell these products in our retail store, the margins would not be worth it.

Finally, our biggest complaint was the shipping time. Ordered them on Friday. By Wednesday we were beginning to wonder if they got lost in the mail. That evening we got an email saying "Your order has been shipped!" (?)

In all it was eight days between the order and the arrival. That killed it for us. We've decided to try other vendors on Amazon. Because if we're going to pay these prices for microfiber cloths, we want them delivered in three days max. Not eight.

BTW, we just celebrated our 40th year in the chandelier restoration business. We're early adopters and have been using microfiber products since they first appeared on the market. Many years before they became popular.

Date of experience: March 18, 2019

Reply from Microfiber Wholesale

Hi John,

Thank you for your feedback. After reviewing your order it appears the order was placed on a Monday and delivered Saturday with a 5 day total in hand time. We do however apologize if that timeframe is unacceptable. The average ship time to TX is 3 business days. Per our free shipping policy - Orders usually ship within 1-3 business days. If your order is time sensitive please contact us and we'll try to accommodate your needs.

We offer special pricing to Resellers and I have sent you the link to allow you to register and utilize this option. If we can do anything further to assist you please let us know. Our goal is to have happy customers and we are always willing to help!

Thanks,
Lucy
Customer Service Manager
877-791-6677


Rated 4 out of 5 stars

Like the product to reach into those…

Like the product to reach into those really tight areas. I found that putting it over a yardstick helped get into very small spaces. My only problem is not having instructions on how to attach the telescoping handle. I could not figure that out.

Date of experience: December 14, 2018

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Rated 3 out of 5 stars

The catalog showed an electrostatic mop…

The catalog showed an electrostatic mop shown with a mop bar, so I ordered it (5"x24"). When it arrived, it was not made for a bar attachment, and had no straps or any way to connect to a bar.
Disappointed.

Date of experience: January 27, 2019

Reply from Microfiber Wholesale

Hi Peter - You’re right. The image does show a dust mop frame with the Yuma dust mops. We’ll get that fixed, but we’ll also send you two frames free of charge. Sorry about that error on our part and thanks for bringing it to our attention.


Rated 3 out of 5 stars

For me

For me, it has been a simple and comfortable favour. You are very awesome because I visited your website, but your customer service is not strong.

Date of experience: December 22, 2020


Rated 1 out of 5 stars

Order products from Canada I never seen…

Order products from Canada I never seen or acceptance pay for duties cost more than your products very disappointed with my shipment

Date of experience: April 01, 2019

Reply from Microfiber Wholesale

Hi Colette - We're really sorry that you're not happy with your transaction with us because of the cost of duty you had to pay when you received your order. As we discussed on the phone we don't have any control over what the Canadian government charges for duty and we do everything we can to make sure international customers are aware of the fact that they are responsible for paying duties when they receive their shipment. We're sorry that you were surprised by the costs and, as we've told you, we're happy to refund your order if you'd like to ship it back.

Thanks,

Brett
Microfiber Wholesale


Rated 5 out of 5 stars

This entire process was perfect

This entire process was perfect! I spent hours trying to find a company that could accommodate my needs and I happened to watch a YouTube video that featured this company. So I decided to give them a try and I’m glad that I did. I have also referred a friend that has similar needs and she is going to place an order as soon as she gets approval for her logo. Best experience ever!

Date of experience: February 18, 2019

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Rated 5 out of 5 stars

Towels for a Bowling Fundraiser

Our local bowling association are using microfiber towels to make bowling/cleaning towels using fabric like football, baseball, Halloween, etc.as a fund raiser for our Hall of Fame. Your towels are great and we definitely love the color choices. Since this is for a fund raiser, your towels weren't too expensive which helps keep the profits up. I will definitely order these towels again,.

Date of experience: October 08, 2018


Rated 5 out of 5 stars

What more could you ask for?

I've made two or three purchases from Microfiber Wholesale and have been completely satisfied each time. Towels have performed as good or better than any other I've used. Prices were good. Got free shipping and order was always delivered very promptly. What more could you ask for?

Date of experience: February 28, 2019


Rated 5 out of 5 stars

Wow - I am so impressed!

Wow - I am so impressed so far - I've been researching and Microfiber Wholesale offers the best quality microfiber (I had no idea that this fabric could be so inconsistent in quality) and at such reasonable prices. I have a return to make and am so thrilled that I don't have to pay or jump through hoops or anything. I have chatted about questions on a few things and they have answered right away and been very helpful.

Date of experience: October 14, 2018


Rated 3 out of 5 stars

Broadly talking

Broadly talking, we discover you right here with notable endeavors, and your organization is beneficial, so we're charmed to utilize your extremely good stuff, so keep onward. Because of you, we are surprisingly content material material with you.

Date of experience: January 06, 2021

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Rated 5 out of 5 stars

Awesome products

I’m using microfiber mops, duster with extension handle, glass cleaning cloths and regular microfiber cloths in my work cleaning houses. I’m so pleased that these products go the extra mile, making the result of my effort reflect that extra notch of clean.
I really appreciate it.

Date of experience: December 11, 2018


Rated 5 out of 5 stars

Excellent company to go business with!!

I’ve been shopping with Microfiber Wholesale now for at least 5 years and I’ve never had anything but a exceptional experience! Their shipping is always fast and if you ever need to call them, they are extremely friendly and helpful. I can’t say enough good things about them!!

Date of experience: March 24, 2019


Rated 5 out of 5 stars

Wonderful Products and Great Service

I always get fast service, free shipping, and prompt shipment on products I find to be of high quality. I feel as though I am the Johnny Appleseed of microfiber cloths as I have turned on many friends and associates to fantastic results when cleaning with them. I personally use them every day for one thing or another. No car fanatic like me should ever do without them. What a shine and no lint! My leather upholstery is so easily kept in top condition. Thanks very much.

Date of experience: October 15, 2018

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Rated 5 out of 5 stars

I just want to say thank you for the…

I just want to say thank you for the order i placed , you really came through for me I had been looking for a 42" dust mop frame calling different janitorial supplier large and small but not any one carried them till i found you on line.Once Again THANK YOU VERY MUCH,ALSO WOULD LIKE TOO KNOW MORE ABOUT YOUR MICOFIBER TOWELS
I USE FOR MY CAR.

Date of experience: March 22, 2019


Rated 4 out of 5 stars

The cloths are great-time will tell if…

The cloths are great-time will tell if they develop "the smell". I bought the 24 pack. I always use one color for the sinks and one color for the commode, but I had no choice but to get 24 in one color, so I am not happy about that.
Thank you

Date of experience: June 14, 2019


Rated 5 out of 5 stars

Great Customer Service!!

We ordered a microfiber mop and when it arrived, it was defective. The telescoping handle wouldn’t adjust. I called the customer service line, got right through, and the lady was very nice and sent me a video on how to correct. After watching the video, it still wouldn’t adjust and when I called the customers service line back, a man told me that I must have gotten a defective mop handle and immediately sent out a new one! When it arrived, it was perfect!! I recommend this company based on the excellent customer service it provides. Way to go, Microfiber!

Date of experience: October 06, 2018