Custom Patch Hats, LLC Reviews 2,802

We always have a great experience with Custom Patch Hats! We've ordered multiple times and tried a few different hat and patch styles, every single time they are high quality and every team member is... See more

Luke was excellent to work with throughout my custom hat journey. He was knowledgeable, patient, and delivered a high-quality product. I truly appreciated the prompt email responses and consistent com... See more

You guys do a great job! I think you are responsive, professional and personal. All great things to be! I had never ordered the Pacific Headwear P424. I expected less. I love this hat!

Really happy with the quality of my cap and patch. The embroidery is clean and sharp. Only thing: shipping took slightly longer than estimated.

Very satisfied with my order! The designers are friendly and quick to get back to me regarding any questions or concerns I may have. I would definitely use CPH in the future and recommend them to... See more

CPH and the team did exactly what they said they would do regarding proofs, approvals, materials, production quality and lead times. Weird concept, I know. Someone knowledgeable, and willing to h... See more

Custom Patch Hats is the only company we will purchase from. Drew makes the design and selection process smooth as room temperature butter. He always has excellent suggestions for mixing things up to... See more

Amazing service and product quality- the team was extremely responsive and answered all my questions around patch type, design and turn around time. Ryan was awesome, he did a great job suggesting i... See more

We were incredibly happy with our experience with Custom Patch Hats. After consulting multiple other companies to make us high quality hats, we were frustrated. Enter Custom Patch Hats. The quality th... See more

It took a bit longer than expected to finally receive the promotional product we ordered (ball caps), but once they arrived they looked well-made. Their designer was helpful and prompt with our reques... See more

We absolutely love this company, they're professional, prompt and do wonderful work on the hats we have purchased several times this year... Thank you so much for your awesome service. Gina Harper... See more

From start to finish my experience was excellent. Kayla helped me through the whole process, kept me informed about every aspect, and has checked with me after the hats shipped! I wanted a fully embro... See more

This was my second order through Custom Patch Hats and Rachel J was super helpful throughout the whole process, promptly answering all my questions about the design, hat styles, etc. On my first... See more

We had a fairly difficult finalization (on OUR part!) process, and Custom Patch Hats was with us all the way. They were extremely patient with our requests for mockups and quotes through many, many ch... See more

The entire experience was easy and the end result was fantastic. We recently reached out for some new company hats and were pleasantly surprised to hear back promptly from one of the Graphic designer... See more

Custom Patch Hats is definitely a company that we will be doing business with more often. From the design process all the way to the delivery, expectations were not only met but exceeded. Although the... See more

I have used Custom Patch Hats for two orders and their customers service and quality goes above and beyond. It almost seems we have traveled back in time to when customer satisfaction means so much t... See more

I want to start by saying that my whole experience with your company has been a good one. From start to finish everything went very smoothly. Our employees LOVED the hats and we will continue to use... See more

Custom Patch Hats did an incredible job with the hats I ordered! I had an idea of what I wanted them to look like and Tierra brought that vision to life. She helped through the entire design process... See more

Amy was amazing from start to finish! The entire team was extremely responsive and helpful throughout the entire order and design process. The finished product was everything we wanted and more! Th... See more

Ryan Lee graphic designer did a fantastic job handling my questions and giving me multiple options to choose from. Being a very small company, it was important to get it right the first time. My hats... See more

This is my fourth order with Custom Patch Hats, and once again, they have delivered exceptional quality. Every hat has been flawless, and their customer service is always prompt, friendly, and suppo... See more

Loved the experience! Loved the process of designing and customizing our hats all the way down to seeing our staff and customers where the finished product! Couldn't be more pleased with Custom Patch... See more

I ordered hats, shirts, and polos from them. Their customer service is great. The ended up having some issues with some shirts in my order, however, they communicated clearly the issue and already... See more

Ariana Gershman was my contact at Custom Patch, and she was excellent! Five stars on her service. I also appreciated the hats arriving earlier than anticipated. We had them in time for our school... See more

I had a great experience with Custom Patch Hats. Rachael C. was incredibly helpful throughout and it was clear that customer satisfaction is a priority. Quick to respond, happy to answer questions,... See more

This was our second order with CPH... quality, process and service are always top notch. We had a little issue on our most recent order (probably our own fault) and CPH came up with a solution right... See more

Ultimately we hold some blame in this but it would have been better to have a patch that color coordinated with our hats better. The only patch options we were provided with were black and white and... See more

Amy and Eileen were extremely helpful with the design of the patches. They were helpful, patient with me, and even able to make multiple revisions to the artwork with no extra fees or hassle. Un... See more

Custom Patch Hats exceeded my expectations! After a few failed attempts from other companies, Custom Patch Hats knocked it out of the park. Start to finish the whole process was quick and easy. The en... See more

Great customer service. Order process was smooth. Even with some back and forth, everything was on time as described. Very pleasant project managers and people helping get this large project comple... See more

Incredible experience!!! We needed a rush order for a 300-member event. Notninly did they rush and complete the order, we had 3 different types of hats and 6 different color schemes. They all turned... See more

Flynn is super collaborative & patient with us in the design process to make sure we get the hat, design & patch we want. This is my third time ordering hats with Custom Patch Hats for our company!

Rachel was very helpful in making our experience fast & easy. Hats turned out great and everything was right on schedule. Even the back ordered hats came in just in time to be shipped out with the o... See more

I enjoy working with Emily. She always makes the process easy!

There are many areas to review. The website is very good and easy to navigate. The customer service was very good, responsive, and informative. The approval process was very thorough but made th... See more

4+ stars! I am very happy with the hat quality and the custom patchs. Would be a 5 star review if all hats had been received in the original shipment before Christmas (planned as stocking stuffers).... See more

I have had CPH complete a few jobs for me. I am only giving 3 stars. I wish they would clean up the mock up/first article according to their quality standards.I understand I approved the mock up, and... See more

The hats turned out great and the reps on the phone were fantastic, but I need to be able to do more online. I would like to see is a better payment process and the ability to login to 'my account' to... See more

Quality of the badge was nice but was a bit disappointing that it was not perfectly straight. One side could have been raised a slight bit to make it perfectly straight. I would have expected such fro... See more

I really liked the end result that I received. I was recommended to do embroidered patch as opposed to any other type. This proved to be a mistake as the manufacturer first printed it in the wrong siz... See more

Patch quality is great, embroidery is great, but it was sewn on the wrong hat color :/ Having to collect bulk money to generate orders is risky inside the Army and opens us up to legal risk. Havi... See more

Sheela was very helpful and patient with me changing my mind. Also very good at listening to what we wanted about detail/design and helped guide us to what we wanted. I do wish there was some way we... See more

Absolutely thrilled with my hat! The patch work is crisp and the staff walked me through every step. I’ll be back for more.

We've ordered branded hats and patches from Custom Patch Hats three times now, and every time the experience has been excellent. The quality of the products is consistently superb, and their service i... See more