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Questions? Call us at (800) 323-4247 or (630) 532-5100.

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Customer Care Team


AVAILABLE: M-F (excluding holidays), 8:00 am-4:30 pm Central time  at  (800) 323-4247 or  +1 (630) 532-5100 or send us an e-mail.

Administrative Support for you, our valued customer!

Our  knowledgable staff is ready to help you with these and other questions:

  • Shipment status or finding your Federal Express tracking number

  • Change of address, email or telephone number

  • Obtaining a copy of a paid invoice

  • Locating a Return Authorization (RA) number

  • Discovering whom to speak to about a particular issue or question


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Megan McCrory
Customer Care Manager

W: (800) 323-4247
E: mmccrory@stenograph.com

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Melissa Kivi
Customer Care Team Leader

W: (800) 323-4247
E: mkivi@stenograph.com
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Jacqueline Montalvo
Customer Care Representative

W: (800) 323-4247
E: jmontalvo@stenograph.com
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Jenny Narvaez
Customer Care Representative

W: (800) 323-4247
E: jnarvaez@stenograph.com
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