From the course: Become a Chief of Staff
Operations
- When it comes to operations, it really starts with the rhythm of the business and understanding the role you play in driving that. So the rhythm of the business is really the cadence of key meetings and processes that help drive the company. And every company has a different rhythm. Smaller companies may have fewer meetings, whereas larger companies may have more. So it really just depends, and I think the first thing to do is just to map it out for your company. So, for instance, map out the key executive team meetings, the off-sites, the quarterly business reviews, the board or investor meetings, the customer conferences. Get it all in one place. And once you have that, you can start to understand, one, how often these occur, two, who are the people across the organization involved in driving those, three, what success looks like, and, four, what the process is to achieve that success. So once you have that baseline, you can sit down with your CEO to understand what role she would like you to play in those meetings and processes. For some, you may be asked to lead. For others, you may be supporting. And even for others, you may not play any role at all. And I think it's really important here to understand that you may not always get your first choice. Put your ego aside. It's really important in this role to do whatever it takes for the organization, for the CEO to be more productive and successful.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.