You're looking to improve your team's quality management. What are the best systems to use?
Improving quality management within your team is both a challenging and rewarding endeavor. Ensuring that processes are efficient, products are of high quality, and customer satisfaction is high are just some of the outcomes of effective quality management. As you embark on this journey, you'll want to consider the best systems to streamline your efforts. This article will guide you through some of the top systems to enhance your team's quality management practices, so you can focus on delivering exceptional value to your customers.
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Mohammed DiabQuality Manager @ Tecnimont | Talks about Quality Management | Aramco Approved QA Manager | LinkedIn Quality Management…
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Babu RamachandranEntrepreneur & Business Leader| Smart Manufacturing | Industry4.0 | Sustainability | Circular Economy | Operational…
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Ali ZaibQuality and Food Safety Administrator | Quality Assurance & Quality Control Professional | HACCP level 4 Certified…
Total Quality Management (TQM) is a philosophy that emphasizes the responsibility of all members of an organization to contribute to quality improvement. This approach advocates for the continuous refinement of processes, products, and services. To implement TQM effectively, your team should focus on customer satisfaction, employee involvement, and integrated systems. By fostering a culture that values quality in every task, TQM can lead to significant improvements in performance and productivity.
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Babu Ramachandran
Entrepreneur & Business Leader| Smart Manufacturing | Industry4.0 | Sustainability | Circular Economy | Operational Excellence | Quality | MFG Value chain | Automotive | Railway | EV | Management Consulting |
The Total Quality Management philosophy is one of the most prolific and holistic Quality Management Systems that has been advocated for a Team and the Organization. It encompasses People, Process and Practice. TQM is a customer-centric approach, focused on continuous improvement driven by robust and systematic processes; integrated into practice with employee empowerment, collaboration and supported by leadership commitment.
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Nima Zafarpoor
QA & QC Expert* IRCA Certified Lead auditor*Project Management*Project Portfolio Management*QA Engineering*Quality Auditing*Administrative Management Expet*QA Manager at Yaks* Trainer*
Consider implementing a comprehensive Quality Management System (QMS) like ISO 9001, which provides a framework for process improvement and compliance. Additionally, software solutions such as Six Sigma, Lean Management or Total Quality Management (TQM) can enhance efficiency and quality across my organization. 💼🔍📈
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Kalim Riaz
Senior QA Manager @ SDS-IT | MCP, Software Testing
To work in your group's quality administration, All out Quality Administration (TQM) standards offer an extensive and comprehensive methodology. Zeroing in on consumer loyalty, group contribution, and consistent improvement, TQM advances a culture of value all through the association.
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sandeep bandari
Sr. Consultant - Life Sciences IT Quality & Compliance | GxP IT Quality | CSV Expert
TQM involves engaging employees at all levels, with effective communication that fosters a sense of ownership and empowerment. It relies on systematic data collection and analysis (such as benchmarking) to foster feedback loops for evidence based decision making. TQM focuses on customer satisfaction, leadership commitment, employee involvement, process oriented approaches, continuous improvement, evidence-based decision making, supplier relationship,
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Antoine Guillot
Manager, Validation and Process Transfer chez Integra LifeSciences
To have a great QMS in place.I would recommend the following step : - Determination of the compagny strategy and write the Quality Policy - Training of the personnel( having a training matrix in place) - Process Review (input/output/CTQ) - Creation of dashboard - Quality System Sustainement Also having a PLM system in place will help the site to have a robust management of the documentation on the site.
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Akshay Patel
Assistant Manager Corporate Quality Assurance
I simply Elaborate the positive outcome.of the quality management system with the live example. This will create curiosity in their mind about the TQM and when they curious about TQM , i will make them understand what is the quality management system is all about and how to implement it in just simplest way. No sophistication required. Because, brand promoters and marketing team created wow in the market such that QMS is for abstinence of buisness. But remember it's for the sustainable and easier way of doing business.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
To improve your team's quality management, Total Quality Management (TQM) principles offer a comprehensive and holistic approach. Focusing on customer satisfaction, team involvement, and continuous improvement, TQM promotes a culture of quality throughout the organization.
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Mart Francisco-"Philantrophist" CQP MCQI,IMS-QHSE Lead Auditor, CFM,CPM,CCM,COM
*Sr. Civil Engr./ARE/ Const. Mngr.)*Company QHSE /Lead Auditor (ISO 9K:2015,14K:2015 and 45K:2018)*Dip. in Construction/Property/Facility /Operation Mngt/PMP Master Class/Lean Six Sigma/Green Belt/Scrum/Agile
Enhancing quality management is vital for all teams and organizations. Different systems like ISO 9001, Six Sigma, TQM, Lean Management, Agile Quality Management, QFD, Kaizen, FMEA, SPC, and CMMI offer various approaches. Choose based on industry, culture, and goals, and consider blending methodologies for a tailored strategy. Training and engagement are key for successful and lasting improvements.
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Amrit Pritam Nath
Passionate Quality Management Professional || 🔆LinkedIn Top Voice || Driving Excellence and Continuous Improvement || Assistant Manager QA/QC (MR) at Commercial Syn Bags Limited.
Consider systems like Six Sigma, Lean Management, or Total Quality Management (TQM). Each emphasizes continuous improvement, process efficiency, and customer satisfaction. Choose based on your team's needs, industry requirements, and organizational culture for effective quality management.
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Ali Zaib
Quality and Food Safety Administrator | Quality Assurance & Quality Control Professional | HACCP level 4 Certified (Highfield London UK )
Customer Focus: Understanding and meeting customer needs and expectations. Continuous Improvement: Striving for ongoing enhancement of processes and products. Employee Involvement: Engaging and empowering employees at all levels to contribute to quality improvements. Process Optimization: Eliminating waste and inefficiencies to enhance overall quality and efficiency.
The International Organization for Standardization (ISO) provides globally recognized standards that can serve as a blueprint for your quality management system. The ISO 9001 standard, specifically, outlines the criteria for a quality management system and is based on principles such as strong customer focus, the involvement of top management, and a process approach. Adopting ISO standards can help your team consistently meet customer requirements and enhance satisfaction through effective application and improvement of your system.
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Mohammed Diab
Quality Manager @ Tecnimont | Talks about Quality Management | Aramco Approved QA Manager | LinkedIn Quality Management Top Voice | CMQ/OE, PMP, IRCA Principal Auditor QMS, NDT Level III | Author | Co-founder
ISO 9001: Central for setting up quality management systems. It emphasizes customer satisfaction, leadership involvement, and continuous improvement. ISO 14001: Focuses on environmental management. Helps companies enhance environmental performance through more efficient use of resources and reduction of waste. Six Sigma: A method that uses statistical tools to reduce variability in processes and improve quality by identifying and removing the causes of defects. Lean Management: Streamlines operations by eliminating waste, improving workflow, and maximizing value to the customer. Adopt these systems to meet customer expectations and boost team performance!
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Ali Zaib
Quality and Food Safety Administrator | Quality Assurance & Quality Control Professional | HACCP level 4 Certified (Highfield London UK )
ISO 9001: Quality Management Systems - Requirements, emphasizing customer satisfaction and continual improvement. ISO 14001: Environmental Management Systems, integrating environmental considerations into business processes.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
ISO standards offer a set of internationally recognized guidelines for quality management systems. ISO 9001, in particular, provides a framework for establishing, implementing, maintaining, and improving a quality management system. Tools such as internal audits and SWOT analysis assist in compliance and identifying improvement opportunities.
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Denilson Iecks
Consultor da Flyme Consultoria Empresarial
As Normas ISO, especialmente a 9001, é o início do caminho rumo aos padrões de excelência. As empresas que ainda não possuem esta normatização ainda estão na base da pirâmide da excelência, administrando seus processos base "crise à crise". Uma vez implementada a normatização, a empresa agora, terá uma abordagem baseada em processos, que é fundamental para identificar, analisar e racionalizar os processos de uma organização, bem como terá certa flexibilidade para as adequações necessárias ao atendimento da satisfacção do cliente. É a fase inicial da caminhada rumo ao TQC.
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Jeffrey Salonga
Compliance Engineer/ Quality Engineer /Auditor/ Process Improvement
In my experience ISO 9000 is a quality practice that is applicable to all industry. ISO 9000 is an international standard for establishing, implementing, maintaining and continually improving the Quality Management System. This standard helps all organisation to enhance their overall performance. It encourages the organisation to deliver a product and services that meets or exceed customer satisfaction by promoting continual improvement in the system, processes and culture. Aside from those reason, ISO can be check thru Audit, allowing the organisation to assess their performance and compliance against the standard.
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Augusto Granados
Aiming to foster all that benefits life!
ISO 9001:2015 in particular introduces a powerful concept for creating a culture-driven quality management system. Risk based thinking is shift in quality thinking, an evolutionary step that leads further away from mere quality control activities into the most proactive, future-facing approach of any standard. Spreadsheets do not drive quality, they may at best detect failures, but avoiding them before they occur is best accomplished through an orchestrated quality management, prioritizing risk management and opportunity identification. Quality control methods such as checklists become data sources for quality information and risk management, enabling forecasting and predictive analytics that make quality management truly proactive.
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Abinash Veeramani
Looking for a Quality/NPD Role || HACCP Level 4 Certified || Lean & Six sigma Green Belt Holder
ISO standards offer a comprehensive framework for enhancing quality management within your team. ISO 9001, in particular, provides a globally recognized set of guidelines for establishing quality management systems, emphasizing continuous improvement, customer satisfaction, and process efficiency. By adhering to ISO 9001 standards, your team can systematically identify and address areas for improvement, ensure consistency in processes and outputs, and demonstrate a commitment to quality excellence to stakeholders and customers alike.
Six Sigma is a data-driven approach to improving quality by eliminating defects and minimizing variability in processes. It uses a set of quality management tools, including statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project follows a defined sequence of steps and has quantifiable value targets, such as reducing process cycle time or reducing pollution. Implementing Six Sigma can be a powerful way to drive quality improvements in your organization.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
Six Sigma is a methodology focused on reducing variation and improving quality by eliminating defects. Using DMAIC (Define, Measure, Analyze, Improve, Control), teams identify issues, collect data, and implement evidence-based solutions.
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Denilson Iecks
Consultor da Flyme Consultoria Empresarial
A abordagem Six Sigma foca na redução da variação nos processos e produtos. Objetiva o alcance de altos níveis de consistência de dados. Ele se concentra na redução de defeitos e na melhoria dos processos na ordem de partes por milhão. O Six Sigma utiliza metodologias estatísticas e de tratamento de dados para identificar e eliminar variações que ocasionam defeitos. Com foco na qualidade do processo, o Six Sigma promove uma cultura orientada para as análises estatísticas e tratamento científico de dados. Requer alto índice de conhecimento e treinamento das equipes.
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Jeffrey Salonga
Compliance Engineer/ Quality Engineer /Auditor/ Process Improvement
Six Sigma is a method that improves process efficiency, reduce defects and eliminate waste. This is very helpful because the method focuses on identifying various types of waste and using methods of DMAIC that helps the organisation to improve.
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Abinash Veeramani
Looking for a Quality/NPD Role || HACCP Level 4 Certified || Lean & Six sigma Green Belt Holder
Implementing Six Sigma methodologies can significantly enhance your team's quality management efforts. Six Sigma provides a structured approach to process improvement, focusing on reducing variation and defects to achieve near-perfect performance levels. By following the Define, Measure, Analyze, Improve, and Control (DMAIC) framework, your team can systematically identify areas for improvement, measure current performance metrics, analyze root causes of defects, implement targeted solutions, and establish controls to sustain improvements over time. Utilizing Six Sigma tools and techniques such as statistical process control, root cause analysis, and design of experiments can help your team optimize processes, minimize waste.
Lean methodology focuses on minimizing waste without sacrificing productivity. It aims to create more value for customers with fewer resources by optimizing the flow of work and eliminating non-value-adding activities. Lean tools like value stream mapping, 5S (Sort, Set in order, Shine, Standardize, Sustain), and just-in-time production can help your team identify areas for improvement. Integrating Lean into your quality management practices can lead to more efficient processes and a better end product.
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Suraj Ravindran SSGB
Project MEP QA/QC Engineer @ Midmac Contracting | Quality Inspection, Quality Management
Implementing Lean methodology can be highly effective in improving a deteriorated quality mechanism. 1. Identify Muda Waste: Use Lean principles to identify and eliminate waste in the existing quality process. This could include unnecessary steps, redundancies, or inefficiencies that are contributing to the deterioration of quality. 2. Standardize Processes:Establish standardized processes for quality control to ensure consistency and reliability. By applying Lean principles, organizations can not only improve the quality of their products or services but also create a culture of efficiency, innovation, and continuous improvement.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
Lean methodology focuses on eliminating waste and maximizing value for the customer. Utilizing principles such as continuous flow, pull production, and continuous improvement, Lean seeks to optimize processes and reduce costs. Tools such as VSM (Value Stream Mapping), 8 Wastes, 5S and framework A3 are commonly employed.
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Denilson Iecks
Consultor da Flyme Consultoria Empresarial
A metodologia Lean tem por trás de si o que chamamos de "lean thinking" (ou pensamento lean) e é uma filosofia de gestão, inspirada nas práticas e resultados do Sistema Toyota de Produção (TPS) ou Toyotismo. Tem como essência a contínua eliminação de desperdícios e a resolução sistemática de problemas de processos de qualquer tipo e origem dentro das organizações, tanto administrativos quanto produtivos. Envolve uma gama enorme de ferramentas e técnicas, que forçosamente conduz os líderes a tratarem a metodologia como um sistema de gestão, envolvendo os níveis estratégicos, táticos e operacionais conjuntamente. A eliminação de desperdícios e a melhoria continuada são requisitos básicos para a configuração da metodologia ou da gestão lean.
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Jeffrey Salonga
Compliance Engineer/ Quality Engineer /Auditor/ Process Improvement
Lean is minimising and identification of the waste. To remember 8 Waste, we are using " Tim Woods", This is not a person, these are the 8 wastes that can silently sabotage your organisation. Transportation Waste: Unnecessary movement of materials or information. Inventory Waste: Excess inventory ties up capital and storage space. Motion Waste: Excessive employee movement. Waiting Waste: Idle time in processes. Overproduction Waste: Producing more than demanded. Over-processing Waste: Doing more than necessary. Defects Waste: Errors leading to rework or scrap. Skills Waste: Underutilised employee skills.
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Abinash Veeramani
Looking for a Quality/NPD Role || HACCP Level 4 Certified || Lean & Six sigma Green Belt Holder
Incorporating Lean methodology into your team's quality management approach can yield significant improvements in efficiency and effectiveness. Lean principles focus on maximizing value while minimizing waste, empowering teams to identify and eliminate non-value-added activities within processes. By embracing concepts such as value stream mapping, Kaizen events, and Just-in-Time production, your team can streamline workflows, reduce lead times, and enhance overall productivity.
The Plan-Do-Check-Act (PDCA) cycle is a four-step model for carrying out change. It's an iterative process that provides a simple and effective approach for solving problems and managing change. In the planning phase, you identify the problem and devise a plan to tackle it. During the 'Do' phase, you implement the plan on a small scale to test its effectiveness. 'Check' involves evaluating the results of the test, and 'Act' means implementing the successful solution widely or, if necessary, beginning the cycle again. PDCA is a versatile tool that can be applied to nearly any aspect of quality management.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
The PDCA (Plan, Do, Check, Act) cycle is an iterative approach to continuous improvement. By planning, executing, checking, and acting, teams can identify issues, implement solutions, and monitor results. In addition based on work process and structure check the feasibility to implement SDCA.
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Denilson Iecks
Consultor da Flyme Consultoria Empresarial
O Ciclo PDCA representado por um círculo dividido em 4 quadrantes, é em sua essência um método de gerenciamento para atingimento de resultados. Sua aplicação pode ser feita tanto para o atingimento de "metas de melhoria", quanto para a manutenção de padrões, que chamamos de "metas para manter", quando então o quadrante "P" de "Planejamento" é substituido por "S" de "Standard". Seu funcionamento, consiste no looping de passagem pelos 4 quadrantes, também chamado Giro do PDCA. As metas de melhoria, são as metas responsáveis pela sobrevivência da empresa. As metas padrão são as metas a serem atingidas através do planejamento do trabalho repetitivo, documentado no Procedimento Operacional Padrão, base para o treinamento dos colaboradores.
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Jeffrey Salonga
Compliance Engineer/ Quality Engineer /Auditor/ Process Improvement
PDCA cycle or Deming Cycle is a tool used to promote incremental changes and monitoring in the process and organisation. As per ISO 9001 it includes — Plan: establish the objectives of the system and its processes, and the resources needed to deliver results in accordance with customers’ requirements and the organization’s policies, and identify and address risks and opportunities; — Do: implement what was planned; — Check: monitor and measure processes and the resulting products and services against policies, objectives, requirements and planned activities, and report the results; — Act: take actions to improve performance, as necessary.
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Abinash Veeramani
Looking for a Quality/NPD Role || HACCP Level 4 Certified || Lean & Six sigma Green Belt Holder
Implementing the Plan-Do-Check-Act (PDCA) cycle can serve as a cornerstone for your team's quality management strategy. Beginning with planning, where objectives and processes are established, followed by execution (Do) where plans are implemented, PDCA then transitions to the Check phase, where outcomes are evaluated against established metrics and goals. Finally, the Act phase involves making adjustments and improvements based on the findings from the Check phase, leading back into the planning stage for continuous improvement. By cyclically applying the PDCA framework, your team can systematically identify areas for enhancement, implement changes, and monitor results, fostering a culture of continuous improvement.
Kaizen is a Japanese term meaning "change for the better" or continuous improvement. It's a strategy where employees at all levels of a company work together proactively to achieve regular, incremental improvements to the manufacturing process. This philosophy can be applied to any area of business, and it encourages a culture where employees are actively engaged in suggesting and implementing improvements to the company's processes, products, or services. Kaizen can foster a collaborative environment that continually drives your team toward higher quality standards.
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Roger Umehara, Six Sigma MBB / MBA
Continuous Improvement & Operational Excellence Supervisor I WCM & Lean Specialist I Quality & Process Engineer I Production Coordinator I Six Sigma MBB
Kaizen philosophy promotes continuous improvement through the involvement of all team members. By encouraging suggestions for improvements and implementing small changes incrementally, Kaizen creates a culture of continuous refinement.
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Jeffrey Salonga
Compliance Engineer/ Quality Engineer /Auditor/ Process Improvement
Kaizen is a Japanese word that translates to "Change for better" or "continuous improvement". Continuous improvement refers to an ongoing, with small incremental changes made regularly to enhance the efficiency, quality and overall performance of an organisation. It involves employment collaboration and engagement to address specific improvements in the process because they are the closest to the activity that can identify bottlenecks, issues and opportunities. The aims of Kaizen was to eliminate waste by standardising the processes.
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Abinash Veeramani
Looking for a Quality/NPD Role || HACCP Level 4 Certified || Lean & Six sigma Green Belt Holder
The Kaizen philosophy, rooted in continuous improvement, emphasizes making incremental changes to achieve significant improvements over time. It encourages a culture where all members of the organization, regardless of their role, are engaged in identifying and implementing small, manageable improvements on a daily basis. By promoting a mindset of constant reflection, problem-solving, and innovation, Kaizen seeks to optimize processes, enhance efficiency, and elevate quality standards throughout the organization.
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Oula Hatahet
Pharmacutical Consultant
GxPs means Good Practices in a wide range of regulations such as GMP, GLP, GSP, GCP and GEP, which mean Manufacturing, Laboratory, Storage, Clinical, and Engineering respectively. They are applied in pharmaceutical & food industries.
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