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Last updated on Apr 6, 2024

What do you do if your CRM skills are becoming outdated?

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Customer relationship management (CRM) is a vital skill for any business that wants to retain and grow its customer base. However, CRM is not a static field. It evolves constantly with new technologies, trends, and customer expectations. If you have been working in CRM for a long time, you might feel that your skills are becoming outdated or irrelevant. How can you keep up with the changes and stay ahead of the curve? Here are some tips to help you refresh and update your CRM skills.

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