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Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Get to grips with the basics or take practical skills to the next level. Odigo University has different levels to suit agents, supervisors or administrators.
Easy access to a dedicated contact center e-learning platform with a range of learning pathways.
Monitor each learner’s progress as they advance through Odigo University and develop adaptable contact center training programs.
The Odigo University experts are here to coach and encourage your users so they can utilize the solution efficiently for everyday tasks and added-value use cases which we know deliver real results in contact centers. We’re here to help our clients develop lasting skills and long-term success.
Odigo
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E-learning modules
Engagement rate
E-learners in 2023
Satisfaction rate
Odigo coaches understand the contact center environment and the Odigo solution™ to help your team develop everyday performance-boosting skills.
Using new skills cements the learning experience and builds confidence. Odigo contact center e-learning program pairs theory with practice.
At more advanced levels discover how to use the Odigo solution™, for instance, to optimise your IVR design and outbound campaigns.
Odigo University can benefit your entire contact center when paired with knowledge sharing and teamwork.
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