This page presents publications prepared by the ISSA General Secretariat and allows to search (filter) these.

In addition, links to the International Social Security Review and the Social Security Programs Throughout the World series are found separately in the right hand column. Brochures and contributions to events are found on the respective topical and event pages.

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Desarrollos y tendencias – Américas

Social security developments and trends – Americas 2023

Author:
International Social Security Association (ISSA)
Publication date:
5 September 2023
Topic
Health
Innovation capacity
Human resource management
ICT governance
Service quality
Demographic change
Continuity and resilience
The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

Author:
Rémi Gallou; Sabrina Aouici; Malorie Peyrache; Julie Rochut; Camille Audren; Virginie Barret; National Old-Age Insurance Fund, France
Editor:
Technical Commission on Old-age, Invalidity and Survivors’ Insurance
Publication date:
October 2022
Topic
Innovation capacity
Digital inclusion
Digital inclusion

Digital inclusion: Improving social security service delivery

Author:
United Nations University, Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV) and the International Social Security Association (ISSA)
Publication date:
July 2022
Topic
Innovation capacity
Digital inclusion
Technological transition
Service delivery
Inequalities
Applying emerging technologies in social security

Applying emerging technologies in social security

Editor:
Technical Commission on Information and Communication Technology
Publication date:
October 2019
Topic
Innovation capacity
Information and communication technology
Managing social security data / Summary report 2014‒2016

Managing social security data / Summary report 2014‒2016

Author:
Technical Commission on Information and Communication Technology, ISSA
Publication date:
November 2016
Topic
Information and communication technology
Social Services and "the Cloud"

Social Services and "the Cloud"

Author:
Christian Wernberg-Tougaard - Oracle Corporation
Publication date:
October 2014
Topic
Governance and administration
Information and communication technology
Data management
Oracle and Social Services

Oracle and Social Services

Author:
Oracle
Publication date:
May 2012
Topic
Governance and administration
Information and communication technology