Questions and Answers for LG 4.5 cu. ft. Stackable Smart Front Load Washer in Black Steel with Steam and TurboWash360

A:  Thank you for your interest in the LG Washer. The WDP4W pedestal is the recommended and compatible option for the LG WM4000HBA washer and DLEX4000B electric dryer, providing the appropriate support and fit for these specific models. You can visit this website for more options and more informations: https://www.lg.com/us/search?q=Washer. ^Cris

A:  Thank you for your interest in the LG Washer. No, it does not appear that you can open the door of the LG WM4000HBA washing machine once the wash cycle has started. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. ^Cris

A:  Hi Dene, we hear that you need to extend the drain hose on your LG unit. We've got you covered. You can use a drain hose extension to attach the end of the drain hose to extend. We've included a link with reference material that will help perform this: http://spr.ly/6421br3Al. ~Tanisha

A:  Hey Bob, knowing the exact water usage of each cycle for this LG washer is essential. This washer is designed to be energy-efficient and use less water. It optimizes water usage by adjusting the water level based on the load size and type, ensuring efficient cleaning while conserving water. For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David

A:  Hey there, Chris! All of our 27" LG Front Load washers use the same stacking kit. We only make two stacking kits. One that is compatible with LG Front Load Washers and their matching dryers that have a width of 27" and one that is compatible with LG Front Load Washers and their matching dryers that have a width of 29". That said, you should be fine with using the same stacking kit with different washers of similar sizes! ^Anthony

A:  Hi! The dimensions of our washers and dryers typically do not include the hardware such as the drain hose or dryer vents. This model's width, height, and width (WxHxD) dimensions are 27" x 39" x 30 1/4" and don't take into account any hardware! ^Chris

A:  Thank you for your interest in the LG Washer. No, the LG WM4000HBA front-load washer does not appear to have the capability to control the dryer from the washer interface when the units are stacked. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. ^Cris

A:  Thank you for raising your concern regarding LG Washer (WM4000HBA) model. Yes you should be able to purchase a replacement front panel for your LG WM4000HBA washing machine to address the scratches caused during the move. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. ^Cris

A:  Hey Kevin! Thanks for reaching out to us. After some research, these two models seem quite similar, except that the WM4000HBA has 14 washer options compared to the WM4000HWA, which only has 13. If you want to compare them in the future, you can easily do so on our website by using the "Compare" toggle and searching for the appliance or product you're interested in. Enjoy the rest of your day! ^Anthony

A:  Hello, Gregor451x. As with the doors on all LG Front Load Washers, the door for the ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, Model # WM4000HBA is not reversible...^Ivan.