Questions and Answers for LG 4.5 cu. ft. Stackable Smart Front Load Washer in Black Steel with Steam and TurboWash360

A:  Hello Mary. The LG wm4000h does not come with a drum light included as a feature. To address the drum light on the dryer, start by checking the control panel for a "Drum Light" button or symbol. If that doesn't help, consult the user manual available on the LG support page for specific instructions. Should the problem persist, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. LG Support for further assistance. ^ Diego

A:  Hey there. If the display on your WM4000HBA washer is hard to see, check that the area is well-lit, adjust your viewing angle, and clean the display with a soft cloth. Let's try these steps: http://spr.ly/6424b51fp. For further assistance, please contact us on social media @LGUSSuppurtwith your contact information, model, and serial number. We're always here to help. ^ Diego

A:  Like ALL other LG Front Load Washers, the door for the LG 4.5 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, Model # WM4000HBA, is a left swing door, meaning it opens from right to left so the hinges are on the left side just as shown in the videos...^Ivan.

A:  Hi there. This front-load washer has a left hinge (it opens from right to left) that cannot be reversed. ^Chris

A:  Hi, Nancy.Thank you for your interest on the LG Washer (WM4000HBA) model. This particular unit does not appear to have the ability to sterilize clothes using only cold water. It requires both hot and cold water supply lines to be connected for full functionality, including any steam or sanitizing cycles. You may visit this link to obtain more details https://www.lg.com/us/support/help-library/lg-washer-front-load-washing-machine-cycles-and-options--1337797444134. For more help, please reach out to us on social media @LGUSSupport. ^Juvy

A:  Thank you for your interest in the LG Washer. The WDP4W pedestal is the recommended and compatible option for the LG WM4000HBA washer and DLEX4000B electric dryer, providing the appropriate support and fit for these specific models. You can visit this website for more options and more informations: https://www.lg.com/us/search?q=Washer. ^Cris

A:  Thank you for your interest in the LG Washer. No, it does not appear that you can open the door of the LG WM4000HBA washing machine once the wash cycle has started. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. ^Cris

A:  Hi Dene, we hear that you need to extend the drain hose on your LG unit. We've got you covered. You can use a drain hose extension to attach the end of the drain hose to extend. We've included a link with reference material that will help perform this: http://spr.ly/6421br3Al. ~Tanisha

A:  Hey Bob, knowing the exact water usage of each cycle for this LG washer is essential. This washer is designed to be energy-efficient and use less water. It optimizes water usage by adjusting the water level based on the load size and type, ensuring efficient cleaning while conserving water. For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David

A:  Hey there, Chris! All of our 27" LG Front Load washers use the same stacking kit. We only make two stacking kits. One that is compatible with LG Front Load Washers and their matching dryers that have a width of 27" and one that is compatible with LG Front Load Washers and their matching dryers that have a width of 29". That said, you should be fine with using the same stacking kit with different washers of similar sizes! ^Anthony