AppleCare Help Desk Support

AppleCare Help Desk Support provides two designated contacts, one year of unlimited support incidents for hardware and software diagnosis, and troubleshooting and issue isolation for Apple-based solutions. Products covered include Apple hardware(1) such as iPad, iPhone, iPod, and Mac computers; iOS, iPadOS, macOS, tvOS, visionOS and watchOS operating systems; and most Apple tools and applications including Apple Business Manager, Apple Configurator, Apple Remote Desktop, Apple School Manager, Classroom, Clips, Compressor, Final Cut Pro, GarageBand, iMovie, Keynote, Logic Pro, MainStage, Music Memos, Motion, Numbers, and Pages.

For more information on AppleCare Help Desk Support and terms, see: https://www.apple.com/support/professional/help-desks/.