Known Issues
Graphics with text cannot be copied to other applications
In the Lotus Symphony SpreadSheets and Lotus Symphony Presentations, inserting a graphic and inputting text into it, and then copying the graphic to another editor, or to Lotus Notes, the text inside the graphic may be lost.
Forms are not saved correctly in .PPT format
If a Lotus Symphony Presentations document that contains forms is saved as a Microsoft PowerPoint (.PPT) file, and then re-opened by PowerPoint, the forms in that document will be shown as blank rectangular frames.
Spellcheck does not support user dictionaries for some languages
Spell check does not support the user dictionaries of the following language versions: Hebrew, Simplified Chinese, Traditional Chinese, Turkish and Hungarian.
Tables in Notes cannot be copied to Lotus Symphony Presentations
Selecting and copying a table in Notes, then pasting it into the Lotus Symphony Presentations, will cause only the table text to remain.
Installation program in BIDI languages shows in English
Installer doesn't support Hebrew and Arabic languages translation. If the system language is one of these two languages, the installer User Interface
will be still in English. But the correct native language resource files still can be installed. So after installation, Lotus Symphony has correct native UI
language.
The limitations of switching between languages
You can switch from English to any other supported language. But you can only switch from one non-English language to another within the same group:
- Group 1 refers to Simplified Chinese, Traditional Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), and Spanish.
- Group 2 refers to Arabic, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hungarian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish.
- Group 3 refers to Catalan, Thai, Slovak, and Slovenian.
With an unsupported language switch, for example from French in group 1 to Danish in group 2, you can get a partially translated Danish or completely English user interface. This problem also exists when you upgrade from a different NLV installation of the same version.
The Package For The Web utility only supports English
The very first unpack progress dialog from PFTW (Package For The Web) utility doesn't support translation, so it always keeps in English.
Animation on child objects in a group can not be pasted
Mark several objects into one group, enter the group and set animations to the child object. When you copy the group and paste, the animations in the child object can not be duplicated.
"Reversing Path Direction" is not supported for animation effect
"Reversing Path Direction" is an attribute for the 'Motion Paths' animation effects in Microsoft PowerPoint. This attribute is not supported in Lotus Symphony Presentations; there will be no animation effect if this attribute is set to 'True'.
Formula result is incorrectly shown when opening Lotus 123 file
If a Lotus 1-2-3 file which contains formula text in cell with "Text Formula" style is opened by Symphony, the calculated formula result will be displayed.
User cannot Undo if a document is not completely loaded
The "Undo" command does not work when a document is still loading (for example, if the page number in the status bar keeps on increasing), until that loading is finished.
Save unsupported document type may cause data loss
Unsupported document types can be opened by altering their extensions, but this can cause data loss when the file is saved back. For example, changing a .HTML file into a .SXW file and opening it may result in the document content being lost when subsequently saving the file.
Cannot copy cell formula from Symphony Spreadsheet to MS Excel
When copying a Spreadsheet cell formula in Symphony to MS Excel, it's not the formula but the formula value that copies to Excel.
Graphic cannot be inserted into custom shape
Symphony Documents doesn't support inserting graphic into custom shape. When opening the file containing such custom shape which includes graphic, the
internal graphic will be lost.
Symphony crashes when working with edit Menu on print dialog
Symphony crashes when working with edit Menu on print dialog like below Click "File->Print" to launch Print dialog, then click the "PDF" button in the low left corner of the dialog and select "Edit Menu". Click "+" button, then click "Cancel" in "Open" dialog, Symphony is frozen.
Help menu doesn't respond quickly
Sometimes, it might take a couple of seconds before the drop-down menu displays after clicking Help on the main menu.
Symphony might crash when pasting OLE
Symphony might crash when pasting the text copied from OpenOffice.org 3.0 as
OLE object.
Copy some text from the Writer of OpenOffice.org 3.0, then paste them into Lotus Symphony Presentations as OLE object using paste special. Symphony might
crash.
Cannot drag and drop document to the Home page to open it
"Drag and drop" is not supported by the embedded browser of Symphony.
After restart, another Symphony icon shown on the dock
User can drag the Symphony icon to the dock and launch Symphony by clicking it.
In such case, after Symphony is restarted, there will be another icon shown on dock.
The formula with "--" will become N/A after save to .xls file
If the "--" operator is used in a formula, the formula will be changed to N/A after being saved to a .xls file.
Change on master page can't apply to normal page for .pptx file
When a .pptx file is opened in Symphony, sometimes the setting modifications on the master page can't apply to normal page view.
Limited Samba URL support on Linux platforms
On Linux platforms (Redhat,Suse, Ubuntu) where Symphony is installed, if user double clicks or open an ODF file on samba server, Symphony will launch internal web browser, but fail to open the ODF file automatically. Another scenario, for a samba hyperlink in Symphony document, on Redhat and Suse platforms, the samba hyperlink can be launched by clicking the link. However, the same is true to Ubuntu platform only on condition that the samba link is pointing to a top level folder on samba server.
Symphony may Freeze during saving after chart type conversion
Open a .xls file with charts of other type than XY chart in Symphony and change the chart type to XY chart type, then save the file. Symphony may freeze.
JAWS: Marked words cannot be read out consistently
JAWS will not consistently read out words marked by the Find & Replace or Spelling Check dialog, if JAWS has been started with the operating system. As a workaround, close JAWS and restart it.
SLED 10: SCIM 1.4.5 or higher is needed
On SLED 10, text cannot be input correctly with SCIM 1.4.4 using Lotus Symphony
. It needs to be upgraded to SCIM 1.4.5 or later.
ODF file association is overwritten
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi, .sxc, .stw, .sti, .stc) file types are selected to associate with Symphony during Symphony installation, then these associations are overwritten on Windows platforms when you install Notes 8. If you want to change the association, please consult your system administrator. The following gives one possible way to change the association of certain file extensions:
- In the Windows Explorer, right-click on a file with the extension whose association you want to change, and click "Open With"
- In the "Open With" dialog, click the program that you want to use to open the file, or click "Browse" to choose the program on a disk
- Select the check box "Always use the selected program to open this kind of file"
If ODF(.odt, .ott, .ods, .ots, .odp, and .otp) or OO1.0(.sxw, .sxi, .sxc, .stw, .sti, .stc) file types are not selected to associate with Symphony during
Symphony installation, users can add/remove file associations on preference page.
UI labels may be truncated with an ellipsis at the end
UI labels may be truncated with an ellipsis (...) at the end. To work around this issue, hover your mouse over the truncated label text, and the full text
will be shown as a hover tip.
f32main.exe processes appear opening file with Freelance OLE
If Lotus Freelance is installed and a presentation file which contains Freelance OLE object is opened by Symphony, sometimes many f32main.exe processes appear. The user should kill the f32main.exe processes manually since they will not disappear when file is closed.
Portrait orientation may be changed when opening Freelance files
If a SmartSuite Freelance file which is set with Portrait page orientation is opened by Symphony, the page orientation may be changed to Landscape.
Workaround:
User can modify the page orientation in the page properties dialog
Colors setting cannot be applied or restored correctly
Modifications on colors settings in "File > Preferences" can't be applied by clicking the "Apply" button. As a workaround, click "Modify" to apply the modifications.
After completing modifications, clicking "Restore Defaults" will not restore the default colors setting.
Links to external ods/xls files can only be updated manually
Links to external ods/xls files can only be updated manually by clicking "Edit->Manage Links..." menu. The link update settings in "Preferences->Lotus Symphony Spreadsheet" do not work.
Some customized Preference settings are not kept after upgrade
Some Lotus Symphony customized preference settings will be lost after upgrading from a version before Symphony 1.0 Beta4. Users needs to recover the preference settings manually. The default settings will remain unchanged after upgrading.
Workaround:
Reconfigure those customized preference settings manually after upgrade.
Some bullets may not be displayed under Linux and Mac
In Linux and Mac platforms, some bullets can't be displayed correctly in the "Numbering and Bullets" dialog or in document area due to the insufficient
fonts installed in operating system.
Workaround:
Install all the language packages then all the bullets can be displayed correctly.
TOC hyperlink in MS Word document doesn't work in Symphony
When an MS Word document with a TOC is opened by Symphony, the TOC hyperlink doesn't work as expected.
Workaround:
Select TOC and launch context menu, choose the "update Index/Table" item. The TOC hyperlink will be enabled.
Order of animation may be changed after pasting multi objects
Create several objects in one page and set animations separately. Copy these objects and paste to another page, the animation effect order may be different as previous. The pasted animation will be sorted by original object's created time order, not the animation setting order.
Workaround:
adjust the animations in the pasted object.
Notice: If the whole page is copied and pasted, the animation's order will be correct.
Default template library can't change with language switching
If Symphony switches its language package from Preferences or system locale after installation and first launch, default template library configuration might not be updated correspondingly.
Workaround:
Before switching the language package, delete the Symphony workspace first
Input Method doesn't work on Linux sometimes
Sometimes, on NLV Linux environment, user cannot activate IMEs or input multi-byte characters by input methods.
Workaround:
- Set GTK_IM_MODULE environment variable to scim: %export GTK_IM_MODULE=scim
- Start new gnome terminal: %gnome-terminal --disable-factory
- Start Symphony within the new terminal: %symphony
Jaws can't read Spreadsheets cell correctly sometimes
Sometimes, the information of Spreadsheet cells cannot be read by Jaws
Workaround:
Modify Jaws configuration according to the following steps:
- Open C:\Program Files\Freedom Scientific\Shared\FsDomSrv\10.12\FsDomSrv.ini
- Replace all "expeditorw.exe" with "symphony.exe"
- Save this file and launch Jaws again
Error occurs after launching Symphony as administrator on Vista
On Windows Vista, occasionally, Symphony document fails to be created when launching Symphony second time after completing one of the following:
- Launch Symphony by right-clicking the icon on the desktop and selecting "run as administrator".
- Launch Symphony directly by enabling the check box "Open Lotus Symphony" on the last window of the installation wizard.
Workaround:
Quit Symphony and launch it again.
Some file type associations will be lost after upgrading
If Microsoft Office or SmartSuite file formats are associated with Symphony in Preferences page, the settings will be lost after upgrading Symphony to 1.3 from Symphony 1.1 or previous version.
.
Workaround:
Configuring these file type associations again on preferences page after upgrading Symphony to 1.3.
Some hotkeys don't work on Mac OS X system.
Following Key combinations don't work due to the conflict between Symphony and
Mac OS X system.
- Cmd+H Align text to center
- Shift+F10 Context menu
- Shift+F11 Show style list dialog
- Shift+F12 Start a bullet list
Workaround:
They can be accessed through main menu or context menu.
No prompt when overwrite existed file by click hyperlink in Suse
If an http, ftp or samba hyperlink pointing to a file is clicked in a Symphony document, the open/save dialog will appear. After select "save" and click "ok", then the file will be downloaded and saved directly without giving any prompt even if a file with the same name already exists in the saving location.
Workaround:
Double check whether there is an existed file in the saving location in the save dialog.
Enterprise Management Agent in Preferences does not work on Mac
The Enterprise Management Agent page in "File > Preferences" does not work on Mac platform.
File type association may be changed after first launch Symphony
As a standard user, the first time run of Symphony will take ODF formats association to Symphony itself on Ubuntu and SUSE. This is a limitation for the user who has installed both Notes and Symphony, and configured the file type association in Notes before first launch Symphony.
Workaround:
Configure the file association in Notes preference page again.
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