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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, highlighting its durability and elegant design. People find the products very convenient for travel, camping, and outdoor activities, emphasizing the ease of use and portability. The espresso machine is praised for delivering a rich, café-level taste with excellent crema. Consumers also appreciate the user experience, noting that the machines heat up quickly and are easy to clean. Many reviewers mentioned the convenience of using both coffee pods and ground coffee. While opinions on customer and delivery service are mixed, the product itself consistently receives high marks for its performance and convenience.

Based on these reviews

Rated 4 out of 5 stars
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I’ve been using the Outin Nano for over a year and it’s been a reliable travel espresso maker. Great build quality, solid espresso, and very convenient for on-the-go use. Battery and heating time coul... See more

Rated 4 out of 5 stars
Verified

I’ve had my Outin for about 4 months and think it’s great. I use it daily at work with pods and take it camping. The heating function is ideal for on-the-go mornings. Unfortunately, the heating functi... See more

Rated 4 out of 5 stars
Verified

An Espresso Station Indeed. This machine is the best investment I’ve made for hiking or riding a motorcycle. I look forward to trips just to enjoy a properly brewed espresso. I’m even thinking of gett... See more

Rated 4 out of 5 stars

Initially gave a 1 star review when my machine stopped working and I was unable to get any satisfaction from customer service. Happy to update my review now that a replacement machine has arrived (but... See more

Company replied

Rated 5 out of 5 stars
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I recently used the Outin portable espresso machine during my travels and was impressed with how convenient it is. The build feels solid, it heats up fast, and the coffee quality is surprisingly clo... See more

Rated 5 out of 5 stars
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I wanted a simple coffee maker I could use when away from home and could not be happier with my purchase. The machine itself is simply elegant and when paired with the holder it looks fantastic. One c... See more

Rated 5 out of 5 stars
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I have had this coffee machine for just under 18 months and it is a complete game changer. I use Nespresso pods and it is ideal for camping and remote medical events I cover, giving me the per... See more

Rated 5 out of 5 stars

One of best things I ever bought, Outin Nano The quality of the product is very high and reliable Everyone in my work asked about it Very luxurious and portable, the adapters and the q... See more

Rated 5 out of 5 stars
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What a game changer the coffee grinder espresso machine great to know you always have a coffee on hand no matter where you are well done outin

Rated 5 out of 5 stars
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I just spent great weekend on Mountain Bike trip with my new Nano Portable Espresso Machine Set which I took with me. It's simply great to have coffee whenever I want, simple to use but delicious espr... See more

Rated 3 out of 5 stars
Verified

I would rate my experience better, except that Outin has been slow responding to the issue of no charge plug included in the package. For the money spent, there should darn well be a charge plug incl... See more

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Rated 5 out of 5 stars
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I’m really happy with both the products and the customer service. The quality of the products is excellent, and everything I received was exactly as expected. The customer service team was very helpfu... See more

Rated 5 out of 5 stars
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This monday my outin forest green came! I'm so excited about the product. Best choice i've made is to purchase also the double basket. With the double espresso basket it fits more espresso than my del... See more

Rated 5 out of 5 stars
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The quality of these products are amazing. they make the best coffee. so convenient to take anywhere. well worth the investment I absolutely love it. Well done Outin😀

Rated 5 out of 5 stars
Verified

Best purchase I’ve made in a long time. My experience with the Outin espresso maker and customer service has been very pleasing. It’s become my daily ritual at work and sometimes at home. The first ma... See more

Rated 5 out of 5 stars
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I’m an owner of OutIn Nano ( Espresso Portable Machine) since July 2023 and this year I acquired the OutIn Fino (Portable Electric Coffee Grinder) in pre-release period. I am thrilled about the p... See more

Rated 3 out of 5 stars
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Received as a gift. The coffee machine itself is great, easy to use and so far have had enough charge for 4 coffees with no sign of a need to recharge. However, there is a little metal grip/cutter whi... See more

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Rated 5 out of 5 stars
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Fantastic purchases. Can’t wait to use it. Now waiting for more accessories to complete the setting. Many thanks.

Rated 5 out of 5 stars

Outin are by far the best portable coffee equipment around. Quality is second to none. Attention to detail and just all round high quality products that actually produce awesome coffee. Defo recommend... See more

Rated 5 out of 5 stars
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The Espresso Maker is a game changer as a driving instructor, it keeps me going all day long!

Rated 5 out of 5 stars
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I use the OutIn Nano when we travel and love it. Sometimes hotels have crappy in room coffee or none at all with an expensive lobby coffee shop. This is perfect for us!

Rated 5 out of 5 stars
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Bough this as I travel a lot to and within costa rica. Most Airbnbs only have drip coffee makers. I was amazed at the shot this pulls. Even better than my breville machine at home. Fits perfectly... See more

Rated 5 out of 5 stars
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I’m obsessed with my Outin espresso maker! It’s super easy to use, heats up in seconds, and makes a surprisingly smooth shot for such a small machine. The double espresso option is my favorite—it’s st... See more

Rated 4 out of 5 stars

Received as a birthday present I love this product and from what I was told delivery was fast and in the UK came with Royal Mail. My only gripe I wish they just did a bundle pack with the nano basket... See more

Rated 3 out of 5 stars
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Outin portable automatic opening at all time and I contacted via email 1 weeks ago but haven't received any response.

Company replied

Rated 5 out of 5 stars

Easy to use, beautiful color, great quality. I'm loving my morning espresso (or 2), using the nespresso pods is so simple.

Rated 5 out of 5 stars

use the Outin in my camper, use it with hot water! It is a perfect solution for us.

Rated 5 out of 5 stars
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A creative company with elegant and durable designs at the same time. I loved all their products and bought most of them. I really enjoyed the experience.

Rated 5 out of 5 stars
Verified

My husband loves this machine. He uses it daily and takes it everywhere—fishing, camping, hiking, and road trips. It even makes perfect foam like a European espresso. Highly recommended for coffee lov... See more

Rated 5 out of 5 stars

This addition to the outin nano is a must have! Design and materials are realy good. Small issue I have is that the coffee puck isn’t comming out very easy so a second basket would be a welcome adi... See more

Rated 5 out of 5 stars

Protective Case: I’m usually a pretty resourceful person when it comes to bags and cases for what I need to use for travel. But I’m also a stickler for branded items. Call me strange. I realize that a... See more

Rated 5 out of 5 stars

I have tested this bottle for a cold brew so far as there is a hot summer and it can hold the cold brew at sufficient temperature for the whole day even when you use some of the liquid during the day... See more

Rated 5 out of 5 stars

Durable, height flexible coffee stand. I get a coffee stand from 3D printer at the first time, but it wasn't flexible for higher cups, latté vs espresso etc. (I had to change a few parts of the stand... See more

Rated 5 out of 5 stars

OK the shark bottle opener is perhaps the silliest reason to purchase the Ocean Blue but I love it. The Nano espresso machine gets daily use from me. Typically three double shots every morning before... See more

Rated 4 out of 5 stars

Although the shipment was delayed and there was no initial response from the customer service, they have now replied and resolved the issue. The product itself is of excellent quality.

Company replied

Rated 5 out of 5 stars

Awesome. Better than I expected. If it had a battery level indicator like the Outin Nano Portable Espresso Machine it would be perfect.

Rated 5 out of 5 stars

Have to admit that this was an impulse buy. I have a Nespresso Vertuo, but like it for the full coffee capsules. Occasionally I want an espresso not a coffee and I like the originaline Nespresso pods... See more

Rated 5 out of 5 stars

It's a joy to prepare and extract double shots in my Outin Nano with the Basket Plus and a breeze to clean for the next coffee. Overall, it is a very efficient and user-friendly portable espresso mach... See more

Rated 5 out of 5 stars

I have had this for a little over a year now and overall, it works great, as long as I am below 7,000 feet of elevation. I use this for both work travel and camping, back country adventures and witho... See more

Rated 5 out of 5 stars
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OutIn Nano Portable Espresso Machine "A truly travel-ready espresso maker—sleek, lightweight (~670 g), and packed with impressive tech. Its built-in heater and powerful 7,500 mAh battery mean you can... See more

Rated 5 out of 5 stars

I love a nice coffee after work. I started looking for small coffee makers and came across this. I wasn't really into espressos, but i didn't rule it out. It was self contained, easy to charge, and ea... See more

Rated 5 out of 5 stars

There are some great reviews for this product - check them out for more detailed info. We're home espresso drinkers (Gaggia Platinum) but also road trippers and trailer campers. We've tried drip,... See more

Rated 5 out of 5 stars

The espresso is hot, the coffee is strong, the device will brew 2-3 shots on a single charge. It’s the perfect travel accessory.

Rated 5 out of 5 stars

when boiling or heating up coffee imbalance other than that all good. Oh it’s heavy too

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4.3

Excellent

TrustScore 4.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
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Perfect for travel

Bough this as I travel a lot to and within costa rica. Most Airbnbs only have drip coffee makers. I was amazed at the shot this pulls. Even better than my breville machine at home.
Fits perfectly in my carry on.
Almost needs to live outlet.

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Replacement machine

Initially gave a 1 star review when my machine stopped working and I was unable to get any satisfaction from customer service. Happy to update my review now that a replacement machine has arrived (but it shouldn't have taken a negative review to get some attention). The machine itself is a great gadget and I hope the replacement lasts longer than the original

13 August 2025
Unprompted review
OutIn logo

Reply from OutIn

We sincerely apologize that the product you received was faulty and that your initial experience was negative. This falls short of the high standards we set for ourselves.

We have since investigated your order and can confirm that a free replacement was dispatched to you to resolve this matter promptly. Our customer service team has provided the tracking details to you.

Ensuring our customers are happy is our top priority, and we hope this solution demonstrates our commitment to that. We are sorry again for the inconvenience caused.

If you need any further assistance, please do not hesitate to contact us directly.

Rated 1 out of 5 stars
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HORRIBLE Customer Service

HORRIBLE Customer Service!

I am missing purchased products (4 of 8) and it is impossible to reach OutIn customer service. Their support e-mail provided is INVALID. No phone number. Website chatbot is useless. WHAT DO I DO!?!

12 August 2025
Unprompted review
OutIn logo

Reply from OutIn

We sincerely apologize that we didn't bring you a good shopping experience. This falls short of the high standards we set for ourselves.

We have since investigated your order and can confirm that the missing items were dispatched to you to resolve this matter promptly. Our customer service team has provided the tracking details to you.

Ensuring our customers are happy is our top priority, and we hope this solution demonstrates our commitment to that. We are sorry again for the inconvenience caused.

If you need any further assistance, please do not hesitate to contact us directly.

Rated 5 out of 5 stars
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Love the OutIn products and their services

I’m an owner of OutIn Nano ( Espresso Portable Machine) since July 2023 and this year I acquired the OutIn Fino (Portable Electric Coffee Grinder) in pre-release period.
I am thrilled about the perfect coffee that I can make it home with the OutIn products. The smell when the coffee beans are freshly grounded it makes the experience just perfect, and the taste of the coffee resulted it’s incomparable. I used to drink origin speciality coffee only when I was going out in special coffee shops but now I can do it whenever I want, in my own house or anywhere I am traveling.
I truly recommend OutIn to everyone who loves a very good coffee.

P.S: The OutIn support was always responsive and every time I had an issue they resolved the ticket professionally.

11 August 2025
Unprompted review
Rated 5 out of 5 stars
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I’m obsessed with my Outin espresso…

I’m obsessed with my Outin espresso maker! It’s super easy to use, heats up in seconds, and makes a surprisingly smooth shot for such a small machine. The double espresso option is my favorite—it’s strong, rich, and perfect for mornings or a mid-day pick-me-up. Plus, it’s portable enough to take anywhere, so I never have to settle for bad coffee again.

22 July 2025
Unprompted review
Rated 4 out of 5 stars

Received as a birthday present I love…

Received as a birthday present I love this product and from what I was told delivery was fast and in the UK came with Royal Mail. My only gripe I wish they just did a bundle pack with the nano basket plus so if you just want that you can buy it without the other two bits as it’s just more things to loose somewhere down the line! I’m sure most people if they want the dual basket plus upgrade they aren’t going to be that interested in the pods basket or single ground. Even if they are they are also available as a purchase. I work in aviation and cannot wait to take this traveling so long bad hotel coffee!

9 August 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Superior espresso mashine!

Superior espresso mashine!
Excellent portable espresso machine. I can enjoy exceptional coffee exactly where I am and exactly when I want. It gives me the freedom to enjoy coffee!

9 August 2025
Rated 5 out of 5 stars
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Portable, Self-Heating, All-In-One Coffee machine

OutIn Nano Portable Espresso Machine
"A truly travel-ready espresso maker—sleek, lightweight (~670 g), and packed with impressive tech. Its built-in heater and powerful 7,500 mAh battery mean you can enjoy rich, crema-topped espresso anywhere in minutes—no kettle or outlet required. Whether you prefer pods or freshly ground beans, the dual-brewing system delivers excellent shots with minimal effort and easy cleanup. Available in several stylish colors, it’s ideal for frequent travelers, campers, or anyone who refuses to compromise on their coffee. One user sums it up: ‘great build quality, solid espresso, and very convenient for on-the-go use

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Dont order Outin products - they just rip you off

Dont order this - it is not a proper business, it is all about marketing, even in the reply of Outin here, to offer to email them - never an answer, they dont tell you that they ship it out of China. It lasts a super long time to ship, they do not respond to mails even for exchanging it, since you cannot use the machine being shipped to late and also it is not worth the price! It is a China company ripping you off - all on the internet is fake. Do not buy it, it just looks good on their website and all, but all they do is fake marketing.

8 August 2025
Unprompted review
OutIn logo

Reply from OutIn

Dear Customer,

Thank you for your review. We were concerned to read about your experience and would like to resolve this for you.

To help us investigate, please contact our support team directly. This will allow us to securely access your details and work towards a solution.
Email us at: [support@outin.com]
Please mention: Your Trustpilot review and any order details you have.

We're here to help and hope to have the opportunity to make things right.

Sincerely,

Rated 3 out of 5 stars
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Functional machine but loose part causing annoyance

Received as a gift. The coffee machine itself is great, easy to use and so far have had enough charge for 4 coffees with no sign of a need to recharge. However, there is a little metal grip/cutter which pierces the Nespresso capsules which falls out every time i remove the capsules. It is very fiddly to get this back into the machine in the right place and it makes it quite easy to lose it.

21 July 2025
Unprompted review
OutIn logo

Reply from OutIn

Thank you for your review.
We were concerned to read about your experience and would like to resolve this for you. To help us investigate, please contact our support team directly. This will allow us to securely access your details and work towards a solution.
Email us at: [support@outin.com]
Please mention:Your Trustpilot review and any order details you have.
We're here to help and hope to have the opportunity to make things right.

Sincerely,

Rated 5 out of 5 stars
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Best Portable Esspreco coffee machine

This monday my outin forest green came! I'm so excited about the product. Best choice i've made is to purchase also the double basket. With the double espresso basket it fits more espresso than my delonghi dedica! It has premium taste, the double espresso basket and the products inside are very good quality. The customer service is excellent helpful and they answer very quick. The product came exactly the day outin wrote on details that the carrier it will be delivered.

21 July 2025
Unprompted review
Rated 4 out of 5 stars
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Great Travel Espresso Maker After a Year of Use

I’ve been using the Outin Nano for over a year and it’s been a reliable travel espresso maker. Great build quality, solid espresso, and very convenient for on-the-go use. Battery and heating time could be a bit better, but overall, it’s a great product for coffee lovers who need portability without sacrificing taste. Recommended!

1 July 2025
Unprompted review
Rated 5 out of 5 stars
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Love my Outin for camping

Love my Outin! I take it camping and love that it takes up a small space compared to a big espresso machine. It's a nice luxury to have a cup of espresso while out in nature, very enjoyable! Beats Cowboy Coffee!! I have the stand also which makes it so much easier to do something else while my espresso heats up. The stand is heavy and nice and sturdy with an adjustable height.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

I can't understand the rating for this…

I can't understand the rating for this product. It's useless. You can only get four small coffees out of one charge. It can't be recharged without a USB C charging block, which isn't included. Therefore, this product is only useful for day trips. You can't take it with you camping or fishing for longer trips because once it's discharged, it's dead—you can't use it anymore.
On top of that, customer service is terrible. They don't even follow their own policy. I requested a return within the time frame specified on their website, and they refused, claiming that only defective devices can be returned. They offered me $10 compensation and recommended that I give it away as a gift. WHAT A PIECE OF CRAP! Buying from a resale site like Amazon would have protected me from this. Don't buy this product and don't do business with this company. They have no respect for their own policies and their product is terrible.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor service and shipment and failed delivery by Outln.com deserving ZERO STAR.

Poor service by Outlin when it comes to fulfilment of the order, shipment and delivery with providing no updates on the shipment, long wait and disappointimg unknown delivery time frame. Like Amazon, and other online e-commerce businesses they are not to charge the customer unless the ordered items are actually shipped out, but Outln does which is not a proper approach and practice. On their website they shoe that my ordered items were shipped via UPS, when they provide tracking # for Fedex. Which provides another evidence of how disorganized they have been when it comrs to filfilmrnt andd shipment of tthe fully paid for order! Also they should provide customer service ph #. Which they haven't. Instead they ask to email them, which again they have failed tto respond. They are absolutely responsible to notify the customer for the expected delivery date. And / or any delays and make up for it. But they failed to do so.
For that, I do not and cannot recommend Outln.com products and services unless they prove otherwise. But so far they have not and failed to do so.For that they deserve A BIG ZERO and not even 1 star.

30 May 2025
Unprompted review

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