I like carflexi better then doyou-car rental because it gives you more options; f.ex. I always use a debit card carflexi offers you to inform, while doyou doesn't. Which in most cases is ok but if you... See more
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Company details
About www.carflexi.com
Written by the company
24 /7 Customer service
We are happy to assist you at any time. Call our customer care team, use our online Live-support or Email us Our team is 24 hours a day 365 days a year available for you!Rental Cars with CarFlexi.com
Written by the company
- Exclusive deals guarantee the best value for money rental cars.
- We have access to exclusive lowest prices and free add-ons. Our smart booking search engine will ensure that we pass those savings on to you! We will show you the best and cheapest price for your rental requirements to help you find your ideal car.
- Local Car Rental Expertise Brought To You
- We believe everyone should have a memorable and enjoyable experience with their car rental. For that reason we have selected suppliers that are friendly and helpful, reputable and have in-depth local knowledge to ensure you get the best out of your rental.
- Make an informed car rental choice
- Our mission is to help people pick the right rental. Before you book, we will show you everything you need to know. Past customer ratings, what's included and pick-up information, we give you all the facts, so that you can make the right rental choice for you.
No Cancellation Fees Up To 48 Hours Before Pick Up.
Free Cancellations For Up To 48 Hours Before The Rental Starts
Contact info
Replied to 21% of negative reviews
Typically takes over 1 month to reply
Simple hassle free process
Spammers
Just spammed me with an offer based on location information I definitely did not share with them which looks suspiciously like a GDPR breach. Rude.
Sooo fast and easy
just easy!!
Had a collision I did not bought the…
Had a collision I did not buy the kasko at the rental company but I did with car flexy and managed to get the money back! Thank you you’ve been great
Good in generally with a bad experience inclusive
Good.a personal bad experience such as damage of a screen by thiefs and the not good explanation of the car assicuration made me withdraw a star.be carefull of the consequences!
Carflexi is awesome.
Never had any issue with Carflexi. I rented cars multiple times and cancelled a few times without troubles. Thank you.
Additional charge for excess protection not shown in amount payable. Beware!
Very easy to navigate through the website ... BUT
the website obscured the fact that there was an additional charge for the excess protection insurance. It was already ticked by default, but the amount shown as total charges excluded a payment for the additional protection.
It's the worst experience ever iv got
It's the worst experience ever iv got
Carflexi charge u twice and there is hidden charges read all the page and be very careful dealing with them
U can go through inyvgo app in gulf area
It's the best
easy to navigate
Quick and user friendly
Simple and easy to follow
Simple and easy to follow. Always use Carflexi when travelling abroad.
Great car and rates
you cannot get the money back if you ask one minute after pick up time
I did a couple of booking, and lost both money without having the car: the rental company did not accept my international brasilian driving license since I did not have the original in paper (in Brasil it is only digital): I can understand it, but what I do not understand is the fact the I did not have the car (which was a damage to my planning) and I cannot get my money back!
The weird is their rule which you can read in their FAQ:
"Of course you can! You can always cancel up to 48 hours before the rental starts, free of charge. Otherwise a maximum fee of 50 EUR will be kept. If the pick up time has passed, then the reservation cannot be cancelled.
NOTE: Some car hire companies also have their own cancellation policy, which you’ll find on the Terms and Conditions of your booking."
That "If the pick up time has passed," is crazy: if I book a car at 15:00 and I arrive there at that time, and at 15:01 they tell me they cannot give me the car, then I loose everything!!
How can I assure everything work smoothly "before" the pickup time?
A scam car rental transaction
Dear Sir/Madam,
My name is Munther Hattab. I booked and fully prepaid a rental car through CARFLEXI.COM with your company who booked me a car from a company called DRIVER at Podgorica airport in Montenegro. The company which was meant to provide the car "DRIVER" never showed. I was told that they don't have enough cars, so they don't show up. Basically, a scam!!
According to the confirmation, I was to be met at the airport in Montenegro upon arrival. No representative showed up, and I could not reach your company despite multiple attempts. I was therefore forced to rent another car on the spot from a different company at higher last-minute rates, and the replacement vehicle did not match the specifications I had booked (e.g., category/features).
Importantly, I traveled to Montenegro to attend a political leadership summit and had a scheduled meeting. Due to the failure to provide the service on arrival, I missed that meeting, which caused significant inconvenience and loss of time.
As the service I paid for was not provided at all, I request:
1. A full refund of the prepaid amount for the original booking; and
2. Compensation/reimbursement for consequential losses, including but not limited to the price difference and additional costs incurred for the alternative rental, as well as the inconvenience caused by the missed meeting.
Please confirm receipt and process my refund and compensation within 7 days.
CariFlex booking number: CF11C12F
I look forward to your prompt resolution.
Best regards,
Munther Hattab
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