Make card payments with a QR code (Brazil only)

For some merchants, you can make card payments with a QR code.

• This feature is only available to users in Brazil.
• This feature is only available for non-NFC devices. Check NFC settings on your device.
• Ask the merchant if they accept QR code payment.
• To make a QR code payment, your device must be connected to the internet.
• Some QR codes don’t support all card types. Learn how to fix problems with QR code payments.
• Some payment terminals don’t support QR code payments with Google Wallet. Learn more about supported terminals. If you don’t know what brand of terminal a merchant is using, ask the merchant.

Pay with a QR code

1. Open the Google Wallet app .
2. Tap Scan QR code.
3. Tap Turn on camera.
4. Scan QR code provided by the merchant.
5. Review the transaction information:
   • Merchant name
   • Transaction amount
   • Type of transaction
6. Select a card that you want to use.
7. To complete the payment, verify your info.

Pay in installments

Some merchants let you make payments in installments. Before making a payment, tell the merchant that you want to pay in installments and agree on the number of installments and total value before making the payment.

To pay in installments:

1. Open the Google Wallet app .
2. Tap Scan QR code.
3. Scan QR code provided by the merchant.
4. Review the transaction information and confirm installment details are correct.
5. Select a card that you want to use.
6. To complete the payment, verify your info.

Tips:

• For questions about the installment payment schedule, contact the merchant.
• For issues with the payments, a full history of installments, or if you believe you’re charged with the wrong amount, contact your card issuer.

Get a refund

If a QR code purchase is eligible for a refund, you can get the refund through QR code.

1. Ask the merchant to generate a refund QR code.
   • Confirm with the merchant that you use the same terminal as you did for the original payment.
2. Open the Google Wallet app .
3. Tap Scan QR code.
4. Scan the refund QR code.
5. Confirm the refund’s details.
6. Tap Request refund.
   • You’ll find confirmation or a “Refund in process” notification.

For more info on when the refund completes, ask the merchant.

Issues with refunds

If you get a “Can’t complete refund” error message, find the message below to learn more.