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Product Forums

Have a question about your product? Explore our product forums:

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Community Activity

Nest says delayed start

My Next suddenly stopped working. It says Cool Delay and then 4+ hrs. Is this a thing with my Next or my air conditioner?Thanks for any help. It is 100* outside & the house is now at 84*

Carlen by Community Member
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Won't turn TV to channel 4

My Google home is connected to the TV which helps since I'm forever losing the remote!It works well, except for "hey Google, TV Channel 4 please". I then get some spiel about me not having Spotify premium so it can't play that but will play a similar...

Beardie1 by Community Member
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HVAC Air Conditioner, fan not turning on or weak

Hi,I recently swapped the basic programmable thermostat that the HVAC installers setup with a Google Nest Thermostat, model GA01334-USOur HVAC unit is for cooling only. It seems that is trying to be more power efficient by keeping the air handler fan...

mike77fz by Community Member
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Google Nest Max always plays same song first

When I ask my Nest Max to "play some music" it always plays the same song first. I even went to my list of liked songs and removed that song. Nothing helps. After that the songs seem random but that first song is always the same.YouTube Music family ...

Different Issues with two Nest Thermostats

Hello,I have a Gen 3 Nest Learning Thermostat, and I bought my dad two new ones, for both floors. I installed them, and everything seemed fine, except for a few things...Downstairs Thermostat PhotosDownstairs ThermostatNever actually fully charges. I...

Downstairs-IMG_4709.jpg Downstairs-IMG_4710.jpg Downstairs-IMG_4714.jpg Upstairs-IMG_4713.jpg

Doorbell camera

Hello I am trying to retrieve video of a drive by shooting. Very frustrating because there’s no way to contact an actual person in google support. In looking at the “help” features, my video appears black in terms of events at the time of the shootin...

Setone60 by Community Member
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Nest aware 1st gen missing all event history

Subscription includes 5 day event history and was renewed this month.Nest aware gen 1subscription. All events have disappeared and no new ones are being recorded. I can get live feed. No events on android or Apple iPad.

Whatsup by Community Member
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Nest Camera Sensitivity

New user here. I got my system installed no problem. However I get a lot of notifications when my neighbors are walking around. I live on a cul-de-sac, so both neighbors are within the 180 degree capability of my cameras. Is there any way to limit wh...

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