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The AppSheet Help Center documentation can now be viewed in Japanese - AppSheet ヘルプセンターのドキュメントが日本語で表示できるようになりました。. Learn more

How to determine if a subscription plan upgrade is required

AppSheet has different subscription plans, as described in How to choose a subscription plan

All basic app functionality is available for free for prototypes and purely personal use. All use in business and professional settings requires a paid plan. All the same, every app feature and behavior can be tested for free until you are ready to deploy. In short, your app will function even if you haven't yet selected a plan. If features of your app do not work, it is not because of the plan you are on. 

A subset of features, such as sending emails or triggering bots with schedule events using AppSheet automation, are not fully supported with a free plan. That is, you can configure these features, but they won't execute as expected. See Subscribe to a paid plan.

The app editor informs you if a certain app behavior (such as, security, offline, content optimization, team collaboration, and so on) requires a paid plans. When your app definition enables these features, AppSheet knows for sure that you are not building an app as a prototype or for personal use. The use of these features may lead to a warning message that tells you that a plan upgrade is required. Even if you are not using these features, if your app is used in a business setting, you should be on a paid subscription plan. 

To determine which apps are causing a warning and why, check the App Info tab of your My Account page. This shows a list of all your apps and their billing status. The Minimal plan needed column indicates the minimal subscription plan required to use the features in your app.

Minimal plan needed column on My account > App info tab

If any app requires an upgrade, a warning indicator appears in the status column. See Upgrade or change your subscription or number of licenses.

Warning indicator indicating that app needs a different subscription plan

The per-user subscription plans involve a variable cost component depending on the number of unique users of the app. AppSheet monitors this usage and you, the app creator, can see approximate historical usage statistics for each of your apps on the Activity tab of your Account page. AppSheet warns you when the user limits are reached, and can block access to the app after several warnings.

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