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We’re aware that Google Cast is temporarily unavailable on certain VIZIO TV models (2016-2020). A fix will roll out to impacted models in the coming weeks. Models after 2020 continue to work as intended. For updates, please refer to the Google Nest Community. We apologize for any inconvenience.

Troubleshoot Chromecast pairing error screen

When your Chromecast with Google TV (HD) or Chromecast with Google TV (4K) tries to pair with your Chromecast Voice Remote, it actively scans for Bluetooth devices to pair with. If your remote doesn't pair, your Chromecast eventually stops scanning, and you need to reboot it.

When your Chromecast stops scanning for Bluetooth devices, it'll play the "restart needed" chime.

To reboot your Chromecast, unplug the power cable from the Chromecast and then wait 3 seconds and then insert the cable back into the Chromecast. Your TV will show these instructions visually:

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