Como você pode gerenciar sua equipe de forma eficaz por meio da mudança?
A mudança é inevitável, mas também pode ser desafiadora, especialmente para equipes que precisam se adaptar a novas situações, metas ou processos. Como líder, você tem um papel crucial em ajudar sua equipe a navegar pela mudança de forma eficaz e manter seu desempenho e moral. Aqui estão algumas dicas sobre como gerenciar sua equipe através da mudança.
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Elangovan Perumal, PMP®Turning Data into Strategic Insights for Customer Success | Strategic Thinker -> Driving Transformation | Follow for…
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Dr. Nari KahleDirector Corporate Strategy at FIEGE | Mobility & Transport | Young Global Leader (WEF) | CAPITAL 40 under 40 | Author
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Iulian MARTINBeyond Solutions, Your Management Partner | BDO
O primeiro passo para gerenciar a mudança é comunicar a visão e a lógica por trás dela. Explique por que a mudança é necessária, quais são os benefícios e riscos e como ela se alinha com a missão e os valores da equipe. Seja claro, honesto e consistente em suas mensagens e use diferentes canais e formatos para alcançar os membros de sua equipe. Convide comentários e perguntas e aborde quaisquer preocupações ou dúvidas.
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Iulian MARTIN
Beyond Solutions, Your Management Partner | BDO
The main risk in the process of communicating the vision during change management is the potential for a lack of understanding or misinterpretation by team members. This includes: - Ambiguity and Lack of Clarity - Inconsistency in Messaging - Insufficient Transparency - Ineffective Two-Way Communication - Misalignment with Mission and Values To mitigate these risks, clear, transparent, and consistent communication is crucial. Ensure that the vision is articulated in a way that is easily understandable, address potential concerns, and actively seek input and questions from team members. Open and honest communication fosters an environment of trust and collaboration, increasing the likelihood of successful change implementation.
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Ahmed Elhenawy, FACHE, MBA, MHA, MS
Transforming Ideas into Impact, One Connection at a Time
Foster transparent communication during change, ensuring the team understands the reasons, implications, and benefits. Regularly address concerns, provide opportunities for open dialogue, and involve the team in decision-making when possible. This promotes a sense of inclusion, reduces uncertainty, and cultivates a collaborative environment, enhancing the team's resilience and adaptability during periods of change.
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Ben Beveridge
Proconsul | Fractional CSO | Author | Soforo Group | Custom GPT | Funding Innovation | Preparent | Building the Future
Transparency is key in conveying and realizing your vision. Use storytelling to make the vision relatable and inspiring. It's not just about stating the practical process of the change, but painting a vivid picture of what it means for the future. Your team MUST know where they are, where they're going, and how you're all getting there. Encourage dialogue - not just broadcasting messages. Ask your team, "How do you see yourself contributing to this new vision?"
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Alison Diehl
GLOBAL MARKETING LEADER | Consumer Goods | Marketing Strategy | Brand Management | Integrated Marketing | Go-to-market | Global Team Leadership | Happy Mom💙
Navigate change by emphasizing a shared vision. 🌐 Communicate that change is constant, making adaptability and resilience integral to the company culture. 🚀 Hire individuals aligned with these values to ease transitions. Clearly articulate why change is necessary, tying it to long-term goals. 🎯 Encourage open dialogue, creating a transparent communication channel. 🗣️ Foster a learning mindset to view change as an opportunity for growth. 🌱 When employees understand the bigger picture and share common values, they embrace change as a collective journey, making the team more resilient and adaptable. 🤝
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Bruno Correa
Líder em Gestão e Desenvolvimento de Produtos Técnicos @ Mercado Livre | Impulsionando o Futuro do E-commerce, Fintech e Insurtech com IA | Top Voice LinkedIn
Change is always a challenge. My considerations are: Ignite change by painting a vivid and compelling vision that not only highlights the destination but captivates the team with the thrilling journey ahead, transforming uncertainty into enthusiasm. Foster a culture of open dialogue by launching a "Vision Vortex". It can be a dynamic platform where team members actively contribute ideas and suggestions, turning the vision into a collaborative masterpiece that everyone is invested in. Break the mold of traditional communication by embracing "Interactive Infotainment," weaving the vision into engaging stories, visuals, and interactive experiences that make change not just palatable but exciting for your team.
O segundo passo é envolver sua equipe no processo de mudança o máximo possível. Busque suas contribuições, ideias e sugestões sobre como implementar a mudança e reconheça suas contribuições. Capacitá-los a tomar decisões e se apropriar de suas tarefas. Criar oportunidades de colaboração e aprendizado entre os membros da equipe e promover uma cultura de inovação e experimentação.
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Iulian MARTIN
Beyond Solutions, Your Management Partner | BDO
In the process of involving the team in the change process, a major risk could be insufficient team engagement. If team members are not actively involved or feel disempowered, there's a risk of diminished commitment, resistance, and a lack of ownership in the change efforts. This may result in decreased morale and hinder the overall success of the change initiative. To mitigate this risk, it's essential to establish clear channels for soliciting team input, empower them to contribute to decision-making, and create a supportive environment that encourages active participation.
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Ben Beveridge
Proconsul | Fractional CSO | Author | Soforo Group | Custom GPT | Funding Innovation | Preparent | Building the Future
Utilize the diverse perspectives within your team. Really. Ask. And then listen. And then test. Encourage a 'lab mentality' where every idea is valued. Pose the question, “How would you approach this change?” This not only garners unique insights but also fosters ownership, and accountability, for all stakeholders.
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Olga V. Mack
Non-Executive Director | Board Director | CEO | Digital Transformation Expert | Corporate Strategist | Governance Leader | LegalTech & Risk Innovator | 6X TEDx Speaker | Author | IBDC.D | Made in Ukraine 💙💛
I actively seek their input, ideas, and suggestions, ensuring they feel heard and valued. For instance, when we decided to adopt a new customer relationship management system, I organized brainstorming sessions where everyone could propose features they felt were essential, and their ideas significantly shaped our final choice. I empower them by delegating decision-making authority for aspects of the change, encouraging ownership and responsibility. Additionally, I create collaborative opportunities for team members to learn from each other, fostering an environment where innovation and experimentation are not just accepted but celebrated.
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Bruno Correa
Líder em Gestão e Desenvolvimento de Produtos Técnicos @ Mercado Livre | Impulsionando o Futuro do E-commerce, Fintech e Insurtech com IA | Top Voice LinkedIn
Empower your team through change by initiating collaborative brainstorming sessions where every member contributes ideas and solutions, fostering a sense of ownership and inclusion in the transformation process. Utilize a "Change Champions" approach, identifying and involving key influencers within the team to champion the change and inspire their peers, creating a ripple effect of enthusiasm and engagement. Establish regular feedback loops and town hall meetings, providing a platform for open discussions and addressing concerns, ensuring that everyone's voice is heard and valued during the change management journey.
O terceiro passo é apoiar sua equipe durante o processo de mudança. Forneça a eles os recursos, as ferramentas e o treinamento de que precisam para ter sucesso. Reconheça seus esforços e conquistas e celebre seus marcos e vitórias. Fornecer feedback construtivo e coaching, e ajudá-los a superar quaisquer desafios ou obstáculos. Mostre empatia e compaixão e reconheça suas emoções e sentimentos.
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Dr. Nari Kahle
Director Corporate Strategy at FIEGE | Mobility & Transport | Young Global Leader (WEF) | CAPITAL 40 under 40 | Author
Three strategies for effective team management during change: 1. Stay Optimistic & Approachable: Lead with optimism, empathy, and approachability. Foster open communication, listen actively, and provide reassurance, cultivating trust amidst uncertainty. 2. Regular 1-on-1 Meetings: Schedule frequent individual meetings allowing to address individual concerns and offer personalized support that would not be possible in larger rounds. 3. Transparent Communication: Keep channels open for clear, honest communication. Share reasons for change, expected outcomes, and impact on the team.
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Iulian MARTIN
Beyond Solutions, Your Management Partner | BDO
In the process of supporting the team during the change process, a major risk could be inadequate support and resources. If the team does not receive the necessary resources, tools, and training, there's a risk of increased stress, decreased morale, and potential resistance to the change. This lack of support may hinder their ability to adapt and succeed in the new environment. To mitigate this risk, it's crucial to ensure that the team has access to the required resources, tools, and training programs. We must acknowledge their efforts and achievements, offer constructive feedback, and create an environment that fosters open communication and collaboration. Show empathy and understanding towards their concerns.
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Ben Beveridge
Proconsul | Fractional CSO | Author | Soforo Group | Custom GPT | Funding Innovation | Preparent | Building the Future
Change can be unsettling. It's vital to provide not just tools and training, but also emotional support. Regular check-ins can be transformative. Ask, “What support do you need right now?” Or, "What do you need from me today?" This shows care beyond just professional needs. This moment, is where communication and support are the most critical.
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Olga V. Mack
Non-Executive Director | Board Director | CEO | Digital Transformation Expert | Corporate Strategist | Governance Leader | LegalTech & Risk Innovator | 6X TEDx Speaker | Author | IBDC.D | Made in Ukraine 💙💛
Supporting my team through change is a priority for me. I ensure they have access to the necessary resources, tools, and training to adapt effectively. For example, when we implemented a new software system, I arranged comprehensive training sessions and provided ongoing support to ease the transition. I make it a point to recognize their efforts and celebrate milestones, which boosts morale and reinforces their commitment to the change. Regularly providing constructive feedback and coaching helps them navigate challenges, and I always approach these interactions with empathy and understanding, acknowledging the emotional impact of change and offering my support to help them through it.
O quarto passo é monitorar e ajustar o processo de mudança conforme necessário. Acompanhe o progresso e o impacto da mudança e meça os resultados e as consequências. Solicite feedback de sua equipe e de outras partes interessadas e identifique quaisquer lacunas ou problemas. Ajuste seus planos e ações de acordo e comunique quaisquer alterações ou atualizações à sua equipe. Seja flexível e ágil e adote o aprendizado e a melhoria.
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Olga V. Mack
Non-Executive Director | Board Director | CEO | Digital Transformation Expert | Corporate Strategist | Governance Leader | LegalTech & Risk Innovator | 6X TEDx Speaker | Author | IBDC.D | Made in Ukraine 💙💛
I diligently track the progress and impact of any changes we implement, using both quantitative metrics and qualitative feedback. For instance, when we shifted to a remote working model, I regularly checked in on team productivity and well-being, adjusting strategies as needed. I actively seek feedback from my team and stakeholders, identifying gaps or issues that might arise. This approach allows me to be flexible and agile, making necessary adjustments swiftly and communicating these changes transparently to the team. Embracing continuous learning and improvement, I view each change as an opportunity to evolve and enhance our team's performance.
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Dominic Monn
Founder of MentorCruise – Making professional mentorship accessible
It's important to let your team know that they can bring up concerns with you directly and that changes are rarely set in stone. This way, the next iteration of a change can take their concerns into account as well, and the unhappiness doesn't escalate into any further steps.
O quinto passo é construir confiança e resiliência entre os membros da sua equipe. A confiança é a base de um trabalho em equipe eficaz, especialmente durante a mudança. Demonstre sua confiança em sua equipe delegando-a, capacitando-a e respeitando-a. Construa a confiança da sua equipe em você sendo transparente, responsável e confiável. Construa a confiança da sua equipe uns nos outros, incentivando a comunicação, a cooperação e o feedback. A resiliência é a capacidade de lidar com a mudança e se recuperar das adversidades. Promova a resiliência da sua equipe promovendo uma mentalidade positiva e otimista, destacando seus pontos fortes e conquistas e fornecendo-lhes apoio e recursos.
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Elangovan Perumal, PMP®
Turning Data into Strategic Insights for Customer Success | Strategic Thinker -> Driving Transformation | Follow for Self-Mastery and Leadership Strategies
Building trust is a journey and many leaders fail in doing it. I'm sharing a unique way to build trust. Build trust by using PRAISE. Make your praise - 1. Unexpected 2. Public 3. Tangible 4. Personal
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Iulian MARTIN
Beyond Solutions, Your Management Partner | BDO
In the process of building trust and resilience among the team members, a major risk could be a lack of transparency and open communication. If there is a lack of clear and honest communication about the changes, challenges, and expectations, it can lead to uncertainty, anxiety, and a breakdown of trust within the team. To mitigate this risk, we must prioritize transparent communication at all levels. Keep our teams informed about the reasons for the changes, the expected outcomes, and the challenges ahead. Encourage open dialogues, address concerns promptly, and provide regular updates on the progress. By fostering transparent communication, we contribute to building trust and resilience within the team.
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Ben Beveridge
Proconsul | Fractional CSO | Author | Soforo Group | Custom GPT | Funding Innovation | Preparent | Building the Future
Trust is the cornerstone of any team, especially in times of change. Show vulnerability as a leader, share your own learning in the change process. Ask, “What challenges are you facing with this change?” to open up a dialogue that strengthens trust. Share your own challenges. Solutions can come from unexpected places.
O sexto e último passo é inspirar e motivar sua equipe durante todo o processo de mudança. Lembre-os da visão e do propósito da mudança, e como ela contribui para os objetivos da equipe e da organização. Compartilhe histórias de sucesso e práticas recomendadas de outras equipes ou organizações que passaram por mudanças semelhantes. Reconheça e recompense os esforços e realizações de sua equipe e celebre seu crescimento e desenvolvimento.
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Iulian MARTIN
Beyond Solutions, Your Management Partner | BDO
In the process of inspiring and motivating the team throughout the change process, a major risk could be a lack of recognition and acknowledgment for individual and collective efforts. If team members feel that their contributions are not valued or acknowledged, it can lead to demotivation, decreased morale, and a decline in overall team spirit. To mitigate this risk, we must actively recognize and celebrate the achievements of individual team members. We have to Implement a system of regular feedback and acknowledgment, highlighting specific contributions and successes. Foster a culture of appreciation and reward to motivate and inspire the team.
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Olga V. Mack
Non-Executive Director | Board Director | CEO | Digital Transformation Expert | Corporate Strategist | Governance Leader | LegalTech & Risk Innovator | 6X TEDx Speaker | Author | IBDC.D | Made in Ukraine 💙💛
Inspiring and motivating my team during change is a vital part of my leadership. I consistently remind them of the overarching vision and purpose behind the change, emphasizing how their efforts contribute to our team's and the organization's broader goals. For example, when we adopted a new technology, I shared success stories from similar organizations, highlighting the positive outcomes they achieved. This not only provided a practical perspective but also inspired my team about the potential benefits. I make it a point to recognize and reward their hard work and accomplishments, celebrating both small wins and major milestones.
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Iyetule A.
Head, Corporate Performance @ Ikeja Electric. Building a sustainable utility business with performance management systems | MBA | MSc.| PMP | PRINCE2 Practitioner | ITIL | Scrum | Six Sigma
The most effective way is to embrace uncertainty, encourage dissenting opinions, and foster a culture of adaptability. Rather than imposing top-down directives, empower individuals to challenge the status quo, identify potential pitfalls, and actively participate in shaping the evolving strategy. This approach not only leverages diverse perspectives but also instills a sense of ownership and resilience within the team, essential for navigating and thriving in times of change.
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Ben Beveridge
Proconsul | Fractional CSO | Author | Soforo Group | Custom GPT | Funding Innovation | Preparent | Building the Future
It’s crucial to rekindle their intrinsic motivation. Remind them of their unique strengths and past achievements. Ask, “Remember when you overcame [specific challenge]? What drove you then?” This isn't a time for critical reflection. Sometimes, it's recalling past victories that can reignite their drive. They're with you. Don't forget that.
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Dominic Monn
Founder of MentorCruise – Making professional mentorship accessible
Even though iteration and continuous improvement are important, make sure you have enough confidence in the changes you're making before announcing them to your team. You may have the best for the business in mind, but further in the chain, it usually leads to uncertainty and additional work. Guaranteed – the effect a change will have on the morale and efficiency of your team has a larger impact than waiting for a few weeks to work out all the minute details.
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Josbertini Clementino
Especialista em Relações Governamentais | Relações Institucionais | Políticas Públicas | Assuntos Governamentais | Mentor | Gestão de Projetos | Gestão Executiva | Terceiro Setor | Membro Open Mind Brazil
Um dos pilares fundamentais para gerenciar equipes durante a mudança é uma comunicação transparente e consistente. Os líderes devem compartilhar claramente os motivos da mudança, os objetivos almejados e o papel específico de cada membro da equipe nesse processo. A transparência constrói confiança e reduz a ansiedade.
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Josbertini Clementino
Especialista em Relações Governamentais | Relações Institucionais | Políticas Públicas | Assuntos Governamentais | Mentor | Gestão de Projetos | Gestão Executiva | Terceiro Setor | Membro Open Mind Brazil
Envolver a equipe no processo de mudança é essencial! Encoraje a participação ativa, solicitando feedback, sugestões e ideias. O envolvimento dos colaboradores não apenas fortalece o senso de pertencimento, mas também pode gerar insights valiosos que facilitam a transição.
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