Kaiti Vibes
It rarely works. Either I can sign in & get told "this person doesn't have this feature" when they do, or the app won't even open. I've cleared cache, I've uninstalled/reinstalled, I've tried opening from my apps & the playstore. Nothing helps. It crashes on the inmate's end as well. Also you only get 160 characters per text which are 10cents per text. Adds up FAST! 160 characters is nothing! This review is 429 characters...
25 people found this review helpful
Kyra Hollender
I have a hard time getting into this app. It says there's an error and also has said to clear cache because the app has a bug. It's updated fully. This would be a great service if it worked and didn't take at times, days for my loved one to receive my messages and vice versa. They really look forward to hearing from family. I know my loved one gets extremely depressed when he doesn't hear from anyone. At times, 2 to 3 days. We pay good $$ for your service that's not consistant.
5 people found this review helpful
Erin Taft
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It's really easy to navigate. I usually don't have any issues with it. The only issue I have is when they are fixing issues they shut the whole server down and I can't use it at all. The customer support is almost entirely automated and seems to be hard to navigate. Also, I get kicked out the video visits 3 or 4 times before I can actually join the visit.
2 people found this review helpful