R A
- Flag inappropriate
- Show review history
I don't use Facebook or X. After calling spectrum today, I learned that they have taken on more customers than they can service,so, they're downgrading all their customers! If it's not buffering, it's not recording. It is supposed to record 100 programs, but, only records 50! It's hit or miss... sometimes it will record, sometimes it won't! And you're no longer able to manage your DVRs from the app, so if you want to manage your DVR away from home, not possible!
94 people found this review helpful
Charter/Spectrum
23 April 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^DT
Jane L
After connecting to Chromecast, the audio gets out of sync during commercial breaks. Constantly have to reselect the channel or reset the cast to fix it. Very annoying. Searching for sports to watch is also more difficult than necessary. They post every upcoming event and you have to scroll through the results to find the event actually happening live. They should list the live event at the top.
3 people found this review helpful
Charter/Spectrum
1 May 2024
We're sorry to hear about this issue and would love to see how we can help. Please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB
Bob Cole
Big disappointment going back with spectrum. I actually really liked the old Spectrum. Didn't really have too much problem with them. Now with just using an app to get my TV channels is horrible. When you turn the app on to watch TV. It takes at least a minute or so to get started. Then when you try and change channels or go to another channel that takes about 20 - 30 seconds to just go to the other channel. Uninstalled the Spectrum app and reloaded it 3 times in the last 3-4 months. Very disapp
195 people found this review helpful
Charter/Spectrum
26 March 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^DT