Xfinity Prepaid

Comcast

2.6

3.04K reviews

100K+

Downloads

Everyone

About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

Updated on

Jul 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.6

2.97K reviews

Lina Luv

May 29, 2021

This is hands down the worst app I've ever used to keep track of a billing account. I truly thought I was just having bad luck with it just not working for me but CLEARLY everyone is having the same issue. Blank screen with buttons to switch to other blank screens. All I want to do is just view my Xfinity bill and pay it. But no, you have to go through hurdles. I prefer not to deal with calling in just to do a simple payment but they leave us with no option. FIX THE APP!! Zero stars

230 people found this review helpful

K&J Rogers

October 28, 2022

Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!

67 people found this review helpful

Lesly Ross

November 26, 2021

The internet itself is great and rarely goes out. However this app does NOT work hardly at all. It keeps taking me to a blank screen when I click on refill my service and then doesn't do anything after that!!! You would think the app would be more user friendly but it's not!! And your website sucks too because it does the exact same thing. If this doesn't get corrected, then I'm considering taking my business elsewhere.

195 people found this review helpful