Universal Orlando Resort
3.1star
8.37K reviews
5M+
Downloads
Everyone
info
About this app
Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!
Get all of this and more in the palm of your hand with the Universal Orlando Resort App.
Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.
Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!
Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.
Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!
Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.
Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.
Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Get all of this and more in the palm of your hand with the Universal Orlando Resort App.
Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.
Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!
Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.
Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!
Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.
Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.
Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
Ratings and reviews
3.1
7.88K reviews
Trisha Mayo
- Flag inappropriate
20 June 2024
Didnt know there was a new update, my card wouldn't work to purchase at the park for the first 2 transactions before I was told by an employee that there was an update that caused the cards not to work. I updated the app and purchases with the app STILL wouldn't work. The location doesn't update while your using the map, the map is NOT user friendly, searching for rides/restaurants and where they are was very difficult. Especially when the location arrow didn't move when you did. Not a fan.
1 person found this review helpful
NBCUniversal Media, LLC
24 June 2024
Hi, we're sorry to see any difficulty you encountered while using the Universal Pay feature and interactive map on our Mobile App. Rest assured your concerns will be shared with the proper teams. Please feel free to reach out to Guest Services at (407) 224-4233 or GuestServices@UniversalOrlando.com to leave more feedback. We hope to see you again!
Paula Stakley
- Flag inappropriate
29 May 2024
I haven't even made it to universal for the first time yet, and my experience is already dampened by how terrible this app is. I've heard that paper maps are no longer available, yet the map in the app is astoundingly bad. The filters for rides and dining are unendingly frustrating. You can't turn off location services when not needed to save battery life. For starters.
7 people found this review helpful
NBCUniversal Media, LLC
30 May 2024
We regret seeing your frustrations with the Mobile App's features and digital map, Paula. We'll share your concerns with the proper leadership teams. If you'd like to discuss this experience further, please speak with Guest Services at 407-224-4233 or GuestServices@UniversalOrlando.com, referencing this review. Thank you for leaving us your review.
Stephanie Dykes
- Flag inappropriate
- Show review history
22 May 2024
When you add items to your order for a whole family at 3 Broomsticks without being signed in (because it wouldn't let us do it earlier), then it asks you to sign in, it should NOT navigate away from the page of the restaurant - so you know that it did not clear the cart. We ended up thinking it cleared the cart and reordering and had doubles of everything and just wishing it was like a regular restaurant and not app based
7 people found this review helpful
NBCUniversal Media, LLC
27 May 2024
Hi Stephanie.
Thank you for your review. We are sorry to hear of any disappointment regarding Mobile Food Ordering you may have experienced. We have shared your concerns, and invite you to speak with Guest Services at 407-224-4233 or GuestServices@UniversalOrlando.com, referencing this review. We hope to welcome you back in the future.
What's new
Get ready to amplify your experience at Universal Orlando Resort with our latest app update!
In addition to bug fixes and enhancements, this update puts even more information at your fingertips with the ability to view both park notifications and wait time alerts in one convenient location on the profile tab.
In addition to bug fixes and enhancements, this update puts even more information at your fingertips with the ability to view both park notifications and wait time alerts in one convenient location on the profile tab.
