Dennemeyer

Administrative Officer/Customer Service (f/m/d)

Dennemeyer Luxembourg

Team spirit and an independent, precise and responsible way of working are your most prominent strengths? You are looking to pursue a long-term career in Intellectual Property, in a multicultural work environment with a company that will invest in your professional development?

Apply now!

Your tasks

  • Manage, maintain and update client specific portfolios
  • Monitor internal and official deadlines in our patent annuity database
  • Handle all client related enquiries with professionalism and discretion
  • Deal with client requests and provide accurate and efficient resolution to them via phone, email and/or online portal
  • Act as customer liaison when working with cross-functional teams to resolve customer requests
  • Communicate patent related information efficiently to other Dennemeyer departments and customers globally


Your profile

  • Ideally Professional diploma or qualification in a related field (e.g., Commerce or Administration) or working experience in IP or a Customer Service orientated role
  • Positive and proactive attitude with the ability to adapt and learn quickly
  • Ability to work independently with limited supervision as well as in a team environment
  • Excellent organizational skills, able to prioritize work and meet tight deadlines
  • Excellent communication and problem-solving skills
  • Client orientated thinking
  • Very good command of MS Office (Outlook, Word, Excel, PowerPoint)
  • Fluency in English and German is mandatory (written and spoken); other languages are considered as an asset


Join us and grow with us!

  • Develop and customize your long time career within a fast growing multinational company
  • Enjoy working in multicultural teams and contribute to a diverse and international working environment
  • Organize your lifestyle with flexible working hours
  • Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes
  • Celebrate success together as one team at our various corporate events
  • Attend a tailor-made onboarding program as well as individual training & development opportunities
  • Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment


Dennemeyer is an Equal Opportunity Employer. Dennemeyer does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
  • Niveau hiérarchique

    Premier emploi
  • Type d’emploi

    Temps plein
  • Fonction

    Administration
  • Secteurs

    Cabinets d’avocats

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