Administrative Officer/Customer Service (f/m/d)
Team spirit and an independent, precise and responsible way of working are your most prominent strengths? You are looking to pursue a long-term career in Intellectual Property, in a multicultural work environment with a company that will invest in your professional development?
Apply now!
Your tasks
Apply now!
Your tasks
- Manage, maintain and update client specific portfolios
- Monitor internal and official deadlines in our patent annuity database
- Handle all client related enquiries with professionalism and discretion
- Deal with client requests and provide accurate and efficient resolution to them via phone, email and/or online portal
- Act as customer liaison when working with cross-functional teams to resolve customer requests
- Communicate patent related information efficiently to other Dennemeyer departments and customers globally
- Ideally Professional diploma or qualification in a related field (e.g., Commerce or Administration) or working experience in IP or a Customer Service orientated role
- Positive and proactive attitude with the ability to adapt and learn quickly
- Ability to work independently with limited supervision as well as in a team environment
- Excellent organizational skills, able to prioritize work and meet tight deadlines
- Excellent communication and problem-solving skills
- Client orientated thinking
- Very good command of MS Office (Outlook, Word, Excel, PowerPoint)
- Fluency in English and German is mandatory (written and spoken); other languages are considered as an asset
- Develop and customize your long time career within a fast growing multinational company
- Enjoy working in multicultural teams and contribute to a diverse and international working environment
- Organize your lifestyle with flexible working hours
- Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes
- Celebrate success together as one team at our various corporate events
- Attend a tailor-made onboarding program as well as individual training & development opportunities
- Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment
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Niveau hiérarchique
Premier emploi -
Type d’emploi
Temps plein -
Fonction
Administration -
Secteurs
Cabinets d’avocats
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