Position / Role: post of Executive-Customer Support / Customer Support Executive (CSE) in the Health-tech cum E-Commerce industry for Kolkata-based MNC (Group of Company)
Job Location: Kolkata (Dalhousie)
CTC: INR up to 15K PM (Negotiable)
Qualification: Any Graduate
Exp: Min 01-03 yrs as CSE or CCE in the healthcare industry (preferred)
Report to Manager-Operation & Commercial
Company Profile
The group company is registered with BSE & NSE; a manufacturer of Specialised Refractories and requisite Operating Systems for the Iron and Steel Industry
The company has a newly launched Healthcare organization; which means a young startup that has embraced best-in-class technology to widen healthcare accessibility and improve efficiency in healthcare delivery. Their aim is to affect information convergence in order to smoothen the availability of healthcare services in India.
They have built Indias Omnibus of healthcare services, powering it up with technology, and then making it conveniently available on smartphones and computer screens for everybody. The IT platform & APP are already launched. The platform involves the care seekers at every stage from evaluation of the problem, and diagnostics, to a selection of healthcare providers, even care & medicine delivery as well. Healthcare seekers have a wider choice to make from the curated information. The platform is set to become a unique personal health companion.
Shift Timing
08:00 AM to 04:00 PM & 12:00 PM to 08:00 PM
Need Skills
The candidate should graduate in any stream
Good communication skills & client handling ability
Pleasant personality
Must have a minimum of 01-03 as CSE / Customer Support Associate (healthcare industry experience will be preferred)
Good at excel
Team management experience
Customer relationship management
Candidates With The Following Are Preferable
Experience in Customer handling in industry E-Commerce / Healthcare industry
Good communication skills (Mandatory)
Ready to take the challenge of a new assignment as decided by management
Candidate to be ready for work on rotational shift (Shift will be changed every 15 days)
Role & Responsibilities
Customer handling
Solve the queries of customers related to their product
Coordinating with other departments
***Interested candidates may apply for the above role by e-mailing their updated CV in MS word format only on *** [ resume.aimsglobal@gmail.com ] *** (Mention; Executive-Customer Care in Healthcare Industry for Kolkata Location, in Subject Line)***
For query candidate may call us on +91 9674443821 / 9674443823 (10:30am to 06:00pm)
Best Regards,
Aims Global Consultants
Kolkata
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PLEASE DO NOT APPLY IF YOU DON'T HAVE THE REQUIRED BACKGROUND & EXPERIENCE
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Health, Wellness & Fitness and Telecommunications
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