Priority Software

Head of IT

Priority Software Israel
Priority Software

Head of IT

Priority Software Israel
2 months ago 75 applicants
See who Priority Software has hired for this role

Responsibilities

  • Provide strategic leadership and vision for the global IS function, aligning it with the company's goals and objectives.
  • Oversee the management and enhancement of the ERP system (Priority ERP), ensuring its optimal performance and alignment with business requirements.
  • Drive the development and implementation of business intelligence strategies, leveraging Power BI or similar tools to deliver actionable insights and data-driven decision-making.
  • Implement, integrate, manage, and optimize the Genesys Call center operations, focusing on improving customer experience and operational efficiency.
  • Ensure the smooth integration of acquired companies and lead the Post Merger Integration processes, harmonizing IT/IS systems and processes.
  • Own the Office 365 environment, including collaboration tools, communication platforms, and security measures. Manage budgets effectively, ensuring efficient allocation of resources and cost control.
  • Foster a culture of innovation, continuous improvement, and excellent service within the IT/IS teams, encouraging professional growth and development.
  • Collaborate with cross-functional teams to identify opportunities for system integrations and automate processes. Ensure projects are delivered on time, on budget, and with high-quality standards.

Requirements

  • Relevant academic background
  • English and Hebrew at a native level
  • Minimum 10 years of experience in IT and Information Systems leadership roles, preferably in a global software company or technology-driven organization.
  • Strong expertise in ERP systems, specifically Priority ERP – A must
  • Proven track record in driving business intelligence initiatives, leveraging Power BI or similar tools.
  • In-depth knowledge of call center operations and experience with Genesys or other leading call center platforms.
  • Experience with M&A processes and Post Merger Integration.
  • Proficiency in managing Office 365 environments and familiarity with collaboration tools, communication platforms, and security measures.
  • Excellent leadership and people management skills.
  • Strong strategic thinking and problem-solving abilities.
  • Demonstrated ability to manage budgets and deliver projects on time, on budget, and quality.
  • Our offices are in Rosh HaAyin – 4 days at the office.

We offer the opportunity to work in a dynamic, fast-paced environment with a global reach. If you are a visionary IT/IS leader looking to make a significant impact in a leading software company, we would love to hear from you

  • Seniority level

    Director

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Software Development

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