Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used subscription periods. It is up to the discretion of the processor (Google Play or Apple) to successfully process the refund request.
Once canceled, you can follow the below steps to request a refund.
Instructions for:
Sadly, we don't have access to Apple's App Store's subscriptions. They are managed by Apple and they determine whether your purchase is eligible for a refund or not.
Follow these instructions to request a refund for Apple.
In order for us to issue a refund we will need your Google Play order number and the email associated with the purchase.
Please submit a request by submitting this form.
Your refund process will be based on your original payment method. All refund requests are subject to approval and may take up from 5 to 60 days to complete, depending on your payments and processing methods, and your provider's refund terms.