Voici comment vous pouvez équiper vos équipes pour l’impact de l’automatisation et de l’intelligence artificielle.
Comme l’automatisation et l’intelligence artificielle (IA) Continuez à transformer le lieu de travail, il est crucial pour vous de préparer vos équipes à adopter ces changements. Comprendre l’impact potentiel de ces technologies peut aider à atténuer les défis et à tirer parti des opportunités de croissance. En favorisant une culture d’apprentissage continu et d’adaptabilité, vous pouvez vous assurer que votre équipe reste compétitive et innovante dans un paysage numérique en évolution.
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Anna KoppIT Director Germany and Netherlands (CIO/CDO) and Regional Office Lead Munich HQ, Customer Zero Evangelist, Keynote…
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Arthur Hu
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Adriano Martins Antonio, ITIL4MP, Ambassador ITILLinkedIn Creator e Top Voice | Professor ❤️ | Fundador - PMG Academy 💙 | Embaixador ITIL 4 | Escritor | Consultor |…
Pour garder une longueur d’avance sur la courbe de l’automatisation, il est essentiel d’investir dans l’amélioration des compétences de votre équipe. Commencez par identifier les compétences qui seront très demandées, telles que l’analyse de données, l’apprentissage automatique et la maîtrise de l’IA. Vous pouvez ensuite créer un programme de formation sur mesure qui se concentre sur ces domaines. Encouragez votre équipe à s’engager dans l’apprentissage continu et fournissez-lui les ressources et le temps nécessaires pour développer ces nouvelles compétences. Cette approche proactive améliore non seulement leurs compétences, mais stimule également le moral et la satisfaction au travail.
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Generative AI is so interesting. It does what you tell it to do, only sometimes it does not do what you meant. One way to increase promting skills is promptathons where employees come together to develop prompts that helps in their day to day business and is close to their needs. Sharing these with other teams helps other teams skill up to and people are more eager to stand behind something that they were involved in creating.
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Equipping your team for AI’s impact starts with framing the conversation. I often refer to AI as “Augmented Intelligence” because, no matter how advanced our tools become, the human touch remains irreplaceable. Each job consists of dozens of tasks, and AI can automate specific routine ones, freeing us for more valuable work. Thinking in terms of “tasks” instead of “jobs” allows employees and teams to reinvent themselves with what they can do more of, with focus on value-added and even reinvention of the roles. This shift can lower turnover, boost morale, and enhance customer satisfaction. By committing to upskilling, hands-on experimentation, and strategic hiring, both the company and individuals can thrive in the AI era.
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Investir no aprimoramento das habilidades da equipe é fundamental para prepará-la para o impacto da automação e da inteligência artificial. Identifique as habilidades em alta demanda, como análise de dados e aprendizado de máquina, e crie um programa de treinamento personalizado. Incentive o engajamento em aprendizagem contínua, oferecendo recursos e tempo para desenvolver novas competências. Capacite sua equipe para lidar com as demandas da automação e da IA. Uma abordagem proativa melhora o conjunto de habilidades, eleva a moral e a satisfação no trabalho, fortalecendo a empresa como líder em inovação e adaptação tecnológica.
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Prepare your team for automation and AI by prioritizing upskilling. Identify key skills gaps and offer relevant training programs in data analysis, programming, and AI technologies. Encourage continuous learning through workshops, online courses, and certifications. Foster a culture of curiosity and adaptability, where employees feel empowered to explore new technologies. Provide opportunities for hands-on experience with automation tools and AI applications. By investing in upskilling, you ensure your team remains competitive and capable of leveraging emerging technologies effectively.
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Identify key skills gaps within your teams related to automation and AI technologies. Provide training programs, workshops, and resources to help employees develop proficiency in areas such as data analysis, machine learning, programming, and process automation. Encourage continuous learning and professional development to keep pace with advancements in technology.
L’adaptabilité est essentielle dans un environnement technologique en évolution rapide. Encouragez votre équipe à être ouverte au changement et à considérer l’automatisation et l’IA comme des outils qui peuvent améliorer leur travail plutôt que de le remplacer. Promouvoir une culture où l’expérimentation et l’apprentissage de l’échec sont valorisés. Cet état d’esprit aidera les membres de votre équipe à s’adapter rapidement aux nouvelles technologies et aux nouveaux flux de travail, en veillant à ce qu’ils puissent pivoter efficacement lorsqu’ils sont confrontés à de nouveaux défis ou opportunités.
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Prepare your team for automation and AI by fostering adaptability. Encourage continuous learning through training on emerging technologies. Cultivate a growth mindset that embraces change and innovation. Create cross-functional teams to promote collaboration and diverse skill sets. Develop critical thinking and problem-solving skills to navigate evolving roles. Emphasize emotional intelligence to navigate the human-machine interface effectively. By empowering your team with adaptable skills and a forward-thinking mindset, you position them to thrive in a technology-driven workplace.
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Cultivate a culture of adaptability and resilience to help teams navigate changes brought about by automation and AI. Encourage employees to embrace new technologies and methodologies by highlighting the potential benefits for their work and career growth. Provide support and resources to help employees cope with uncertainty and ambiguity associated with technological advancements.
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- Implemente ferramentas de IA que automatizem tarefas rotineiras, liberando a equipe para se concentrar em atividades mais estratégicas. - Utilize plataformas de gestão de serviços de TI com IA para melhorar a eficiência operacional através do roteamento automático de tickets e identificação proativa de problemas. - Promova treinamentos regulares para que a equipe esteja sempre atualizada com as últimas tecnologias de IA e suas aplicações no campo de TI. - Encoraje uma cultura de aprendizado contínuo, onde a equipe é incentivada a experimentar novas ferramentas de IA e compartilhar conhecimentos. - Estabeleça canais de comunicação claros e eficazes para discutir as mudanças trazidas pela IA e como elas impactam os processos de trabalho.
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As pessoas estão discutindo a importância da adaptabilidade em um ambiente de tecnologia em rápida mudança. Eu priorizo a necessidade de incentivar as equipes a estarem abertas a mudanças e a verem a automação e a inteligência artificial como ferramentas que podem aprimorar o trabalho, em vez de substituí-lo. Também promover uma cultura de experimentação e aprendizado com o fracasso, onde os erros são vistos como oportunidades de aprendizado. Essa mentalidade é vista como crucial para ajudar os membros da equipe a se ajustarem rapidamente às novas tecnologias e fluxos de trabalho, garantindo que possam lidar eficazmente com novos desafios ou oportunidades.
L’automatisation et l’IA peuvent changer la façon dont les équipes interagissent et collaborent. Il est important de renforcer la valeur de la perspicacité et de la créativité humaines face à ces technologies. Encouragez la collaboration interfonctionnelle où des membres de l’équipe ayant des compétences différentes travaillent ensemble sur des projets impliquant l’automatisation ou l’IA. Cela permettra non seulement d’améliorer les résultats du projet, mais aussi d’aider les membres de l’équipe à apprendre les uns des autres et à apprécier les diverses perspectives que chaque personne apporte à la table.
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To prepare teams for automation and artificial intelligence (AI), enhance collaboration through continuous learning. Encourage cross-functional training to develop versatile skill sets. Foster a culture of adaptability and innovation to embrace technological changes. Provide opportunities for team members to contribute ideas and solutions for process improvement. Cultivate emotional intelligence to navigate change effectively. Facilitate collaboration with AI tools to streamline workflows and maximize efficiency. By fostering collaboration and continuous learning, teams can adapt and thrive in an evolving workplace driven by automation and AI.
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A automação e a inteligência artificial estão impactando a forma como as equipes interagem e colaboram. É de suma importância reforçar o valor da perspicácia humana e da criatividade em meio a essas tecnologias. Além disso, colaboração interfuncional, onde membros da equipe com diferentes conjuntos de habilidades trabalham juntos em projetos envolvendo automação ou IA. Isso é visto como uma maneira de não apenas melhorar os resultados do projeto, mas também de promover a aprendizagem mútua e valorizar as diversas perspectivas que cada pessoa traz para a mesa.
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Foster collaboration and cross-functional teamwork to leverage the collective expertise and insights of team members. Encourage knowledge sharing and peer learning to facilitate the adoption and integration of automation and AI technologies into existing workflows. Create opportunities for interdisciplinary collaboration between IT professionals, data scientists, business analysts, and other relevant stakeholders.
Le choix des bons outils est crucial pour maximiser les avantages de l’automatisation et de l’IA. Évaluez les différentes plateformes et logiciels qui correspondent aux besoins et aux objectifs de votre équipe. Une fois choisi, offrez une formation complète pour vous assurer que tout le monde est à l’aise avec ces nouveaux outils. N’oubliez pas que l’objectif est d’améliorer la productivité et les capacités de votre équipe, et non de la submerger de technologies complexes qu’elle trouve difficiles à utiliser.
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Equip your team for automation and AI impact by implementing relevant tools. Provide training on automation software, AI platforms, and data analytics tools. Encourage continuous learning and upskilling to adapt to evolving technologies. Foster a culture of experimentation and innovation to explore AI applications in workflows. Offer resources for understanding ethical considerations in AI. By integrating these tools into daily operations, teams can leverage automation and AI effectively, improving efficiency, creativity, and adaptability in the rapidly changing workplace landscape.
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Identify and implement automation and AI tools that can streamline processes, improve efficiency, and augment human capabilities. Provide training and support to ensure teams can effectively utilize these tools and integrate them into their daily work routines. Regularly assess and update the toolset to align with evolving business needs and technological advancements.
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Sugiro avaliar diferentes plataformas e softwares que atendam às necessidades e objetivos específicos da equipe. Após a seleção, enfatizar a importância de oferecer treinamento abrangente para garantir que todos estejam confortáveis ao utilizar essas novas ferramentas. O foco está em melhorar a produtividade e os recursos da equipe, evitando sobrecarregá-la com tecnologias complexas que possam ser difíceis de serem adotadas.
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One of the most important choices for any company today. AI is here, now comes the hard part. It is a cyber security topic because if companies dont provide AI tools, employees will go out and use open tools on the market and this is a potential data privacy risk. There really is no way around ensuring that your company provides an AI environment that is secure, private and stable.
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Fornecimento de Treinamento Abrangente Uma vez escolhida a ferramenta, forneça treinamento abrangente para garantir que todos os membros da equipe estejam confortáveis usando-a. Isso pode incluir sessões de treinamento presenciais ou online, tutoriais em vídeo, documentação detalhada e suporte contínuo conforme necessário.
Lorsque vous intégrez l’automatisation et l’IA dans vos opérations, il est important de discuter des implications éthiques. Engagez votre équipe dans des conversations sur la confidentialité des données, les préjugés de l’IA et l’impact social de l’automatisation. En favorisant les pratiques éthiques et la transparence, vous contribuez à instaurer la confiance au sein de votre équipe et avec vos parties prenantes. Cette base éthique guidera le processus de prise de décision de votre équipe lorsqu’elle travaillera avec ces technologies avancées.
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Prepare teams for automation and AI impact by promoting ethics. Emphasize ethical considerations in technology adoption and decision-making. Encourage discussions on responsible AI usage, privacy, and bias mitigation. Foster awareness of societal implications and ethical dilemmas posed by automation. Provide training on ethical guidelines and frameworks in technology development and deployment. By prioritizing ethics, teams can navigate the transformative effects of automation and AI while upholding integrity, fairness, and societal well-being.
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Prioritize ethical considerations in the development and deployment of automation and AI technologies. Establish guidelines and frameworks for responsible AI usage, including data privacy, bias mitigation, transparency, and accountability. Foster discussions around ethical implications and encourage teams to proactively address ethical challenges in their work.
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Muitas pessoas estão levantando preocupações sobre o uso ético dos algoritmos de IA, especialmente em áreas como reconhecimento facial, tomada de decisões autônomas e personalização de conteúdo. Questões como viés algorítmico, privacidade, transparência e justiça nos sistemas de IA estão no topo da lista ao eu ver. A necessidade de regulamentação e governança adequadas para garantir que a IA seja usada de maneira ética e responsável. Em resumo, tenho uma preocupação crescente com os impactos sociais, éticos e morais do avanço tecnológico e a necessidade de garantir que a IA seja utilizada de forma justa, transparente e responsável.
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Consider your governance when it comes to the implementation of AI. If you have a works council, they should be involved early in the cycle because you will need their consent and/or approval to implement and use any new technology. Also, it is a good idea to establish a governance board consisting of representatives of the following departments: HR, Legal, IT, Privacy and works council. Make sure to communicate clearly that any issues employees might have should go through this channel both for solving the issues but also for learning and improvements for the company. It is better to have safe spaces for theses conversations so that they do not happen where IT cant control the narrative and ensure that nothing escalates.
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onstrução de Confiança Interna e Externa Ao promover práticas éticas, você ajuda a construir confiança dentro de sua equipe e com suas partes interessadas externas, como clientes, parceiros e comunidade em geral. A transparência e a responsabilidade são fundamentais para estabelecer e manter relacionamentos sólidos e duradouros.
Enfin, la planification stratégique est essentielle pour se préparer à l’impact de l’automatisation et de l’IA. Travaillez avec votre équipe pour imaginer comment ces technologies peuvent s’intégrer à vos objectifs à long terme. Élaborer une feuille de route qui comprend des jalons pour la mise en œuvre de nouveaux systèmes, des sessions de formation et des périodes d’examen pour évaluer les progrès et apporter les ajustements nécessaires. En ayant un plan clair, votre équipe se sentira plus en sécurité et plus déterminée à naviguer dans les changements apportés par l’automatisation et l’IA.
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Equip your team for automation and AI by planning strategically. Identify roles vulnerable to automation and prioritize reskilling efforts accordingly. Emphasize training in data analysis, critical thinking, and problem-solving skills that complement technology. Foster a culture of continuous learning and adaptability to embrace technological changes confidently. Encourage collaboration between humans and machines to maximize productivity. Invest in upskilling programs and provide resources for lifelong learning. By strategically preparing your team, you can harness automation and AI to drive innovation and efficiency in your organization.
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Develop a strategic roadmap for integrating automation and AI technologies into your organization's operations and workflows. Align automation and AI initiatives with broader business objectives and priorities to ensure meaningful impact and ROI. Identify potential risks and barriers to adoption and develop mitigation strategies to address them proactively.
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Monitor industry trends and emerging technologies to anticipate future developments and opportunities in automation and AI. Foster partnerships with academic institutions, industry experts, and technology vendors to stay at the forefront of innovation and leverage external expertise. Encourage experimentation and iteration by creating a safe environment for piloting new ideas and exploring innovative solutions. Celebrate successes and recognize contributions from teams and individuals who drive innovation and leverage automation and AI effectively.
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Preparing a tech team for AI involves education, experimentation, interdisciplinary collaboration, access to resources, mentorship, and a focus on ethics. By offering training, encouraging innovation, fostering teamwork, providing tools, supporting team members, and prioritizing ethical considerations, teams can effectively leverage AI technologies.