¿Qué debe hacer si desea maximizar su éxito en las ventas de TI al recibir comentarios de múltiples fuentes?
En el competitivo mundo de las ventas de TI, el éxito depende de su capacidad para adaptarse y mejorar continuamente. Una estrategia eficaz es buscar y utilizar activamente la retroalimentación de una variedad de fuentes. Al comprender cómo sus clientes, compañeros y el mercado responden a su enfoque, puede realizar ajustes informados en sus tácticas de ventas, estilo de comunicación y conocimiento del producto. Este artículo lo guiará a través del proceso de recopilación de comentarios diversos y aprovecharlos para mejorar el rendimiento de sus ventas de TI.
-
Hitesh Chopra270 x 🏆 Linkedin Top Voice|| Certified Independent Director, EXECUTIVE MBA INSEAD , Former-Accenture, Atos | PMP| PgMP…
-
Tarun SolankiSr. Business Development Manager @ iPath Solutions | Sales Enthusiast | B2B | Tech Sales | Product Sales | Helping…
-
Tariq HijjawiBusiness Unit Manager - UAE at Roche Diagnostics Middle Eest
Tus clientes son una mina de oro de información cuando se trata de refinar tu proceso de ventas. Después de cada interacción o trato, solicite sus comentarios sobre lo que salió bien y lo que podría mejorarse. Sea específico en sus preguntas para obtener información valiosa. Por ejemplo, pregunte sobre la claridad de su presentación, la relevancia de las soluciones que ofreció o la efectividad de su estrategia de seguimiento. Recuerde escuchar activamente y mostrar agradecimiento por sus aportes, ya que esto no solo lo ayuda a mejorar, sino que también fortalece las relaciones con sus clientes.
-
Hitesh Chopra
270 x 🏆 Linkedin Top Voice|| Certified Independent Director, EXECUTIVE MBA INSEAD , Former-Accenture, Atos | PMP| PgMP | PfMP | ITIL Expert
We can seek feedback from clients after sales interaction, meeting by asking open ended question, We can also implement regular customer satisfaction survey to gather feedback from client about overall satisfaction from service and area of improvements We can schedule post sales reviews or check in with client to assess their satisfaction level, address any concern and identify opportunity to upsell or cross sell. Get feedback from Delivery team ongoing basis gather insights, pain points Participate in focus group to get diverse feedback, analyzing sale performance metrics and KPI such as win rate, deal size, sales cycle length and customer retention rate to gain insights. Using feedback to devise out a sales improvement plan
-
Tarun Solanki
Sr. Business Development Manager @ iPath Solutions | Sales Enthusiast | B2B | Tech Sales | Product Sales | Helping Companies Grow Their Business
To maximize success in IT Sales, seek feedback from multiple sources including colleagues, supervisors, customers, and industry experts to gain diverse perspectives, identify areas for improvement, and refine your approach for better results.
-
Tariq Hijjawi
Business Unit Manager - UAE at Roche Diagnostics Middle Eest
When it comes to client insights, please don’t wait until the end of the year to send out that same tedious feedback survey asking, “How did we do this year?” Not only will most recipients not respond, but those who do are likely not to write positive comments. Collecting insights is a continuous journey that might enhance your relationships and provide you with a tip about an upcoming tender, a change in management, or even better; guidance on what you need to do to improve your position. Keep the entire team engaged in this valuable task, explain the why and reason behind it! which will surely set your organization apart from the competition.
-
Shafaq Khan
Senior Business Development Team Lead | Growth and Strategy Builder | Lead Generation Expert | Providing Web Solutions for Startups | B2B | Sales Navigator
To maximize success in IT sales, gathering insights from multiple sources, especially clients, is paramount. Client feedback serves as a compass, guiding sales strategies towards meeting evolving needs and expectations. By actively soliciting and attentively listening to client insights, sales professionals can refine pitches, tailor solutions, and foster stronger relationships. This iterative process not only enhances customer satisfaction but also cultivates a reputation for adaptability and reliability within the competitive IT landscape.
-
Vibhor Aparajit
It's all about my Sales Taste Buds | Business work like "Appetizer"
Yes, Client Insight is best way to improvise your process and loop holes if any. I believe in conducting regular surveys or interviews with our clients to gather their feedback on our products, services, and overall experience working with our company. I ask about their pain points, needs, and preferences to tailor my sales approach accordingly. By incorporating client insights into feedback strategy, We can better understand our clients needs and we can improve our sales approach which ultimately drive greater success in IT sales.
-
Ravi Gopal
#Observability #Hybrid #Performance
You should always ask for feedback from people - customers/partners/prospects/internals - as everyone is talking to millions of people just like you and has a broader purview than you! That type of feedback/guidance can help assuage your concerns as well as help you grow! This has helped me invaluably in my career - I always ask for feedback, particularly from partners/internals - and it has been great!
Sus colegas y su equipo de ventas pueden proporcionar una perspectiva única sobre su desempeño. Dado que están en las trincheras contigo, pueden ofrecer críticas constructivas en áreas como la presentación de tu discurso, el conocimiento del producto y las habilidades de negociación. Fomenta una cultura de retroalimentación abierta y honesta dentro de tu equipo. Programe regularmente revisiones por pares o sesiones de juego de roles en las que pueda practicar sus argumentos de venta y recibir comentarios inmediatos de sus compañeros.
-
Tariq Hijjawi
Business Unit Manager - UAE at Roche Diagnostics Middle Eest
When seeking feedback, approach the person whom you least get along with, listen to how they describe your work ethic. Try to listen more than you speak. Don’t defend yourself; you’re not in court or before a judge. Simply take in what was said and reflect on it to determine if it makes sense. Repeat this process with 4 to 5 colleagues. Look for patterns in their feedback; this will provide you with honest, constructive criticism on the areas you need to work on to advance your career and become a better version of yourself. Be creative in how you collect feedback; you might send out an anonymous Google Form, or set up a calendar invite and send it to your colleagues with a clear objective, so they come prepared to provide sincere feedback.
-
Shafaq Khan
Senior Business Development Team Lead | Growth and Strategy Builder | Lead Generation Expert | Providing Web Solutions for Startups | B2B | Sales Navigator
To excel in IT sales and optimize success, harnessing feedback from diverse sources is key. Embrace team feedback as a cornerstone of your strategy. Encourage open dialogue among colleagues, leveraging their insights to refine pitches, understand client needs, and adapt sales approaches. Embracing a collaborative culture not only fosters innovation but also cultivates a shared sense of ownership in achieving sales goals.
-
Vibhor Aparajit
It's all about my Sales Taste Buds | Business work like "Appetizer"
Being a team person, This is ultimate source from where you can get honest and ground reality feedback. I always seek feedback team mates, especially those who work closely with me in sales or related departments. They can provide valuable insights into your strengths and areas for improvement, as well as share techniques that have worked for them.
Datos de ventas y gestión de las relaciones con los clientes (Costo de la T) Las herramientas son invaluables para evaluar la efectividad de sus ventas. Analice métricas como las tasas de conversión, el tamaño promedio de los negocios y la duración del ciclo de ventas para identificar tendencias y áreas de mejora. Busca patrones en las ventas exitosas: ¿qué estrategias utilizaste y cómo manejaste las objeciones? Utilice esta retroalimentación basada en datos para perfeccionar su enfoque de ventas y replicar tácticas exitosas.
-
Tariq Hijjawi
Business Unit Manager - UAE at Roche Diagnostics Middle Eest
Analyzing data is not a simple task, Trends can reveal whether a decline in sales of a specific item is normal or if it’s related to an undiscovered problem. Make it a routine to review your reports more frequently. Try to correlate them with your customer visits, and even better, share your concerns with your trusted customers and listen to their feedback. Often, you will uncover an issue that was either not mentioned before or was previously addressed but not resolved to the customer’s satisfaction. Involve your team in your findings and encourage them to provide more insights. Ask how they interpret the data from their perspective, assign a team to address a problem, and plan ahead so you can proactively prevent issues before they arise.
-
Shafaq Khan
Senior Business Development Team Lead | Growth and Strategy Builder | Lead Generation Expert | Providing Web Solutions for Startups | B2B | Sales Navigator
To maximize success in IT sales, embracing feedback from multiple sources is key. Harnessing insights from colleagues, clients, and industry trends cultivates a holistic understanding of market dynamics. Analyzing data, whether it's sales figures, customer feedback, or market trends, provides invaluable insights into what works and what needs improvement. By integrating diverse feedback and data analysis into your approach, you not only refine your sales strategies but also adapt swiftly to evolving market demands, ultimately amplifying your success in the dynamic realm of IT sales.
-
Vibhor Aparajit
It's all about my Sales Taste Buds | Business work like "Appetizer"
Absolutely, I use Salesforce CRM to analyze data where... By integrating data into feedback strategy, I get actionable insights that drive continuous improvement in sales process. E.g 1. Customer Behavior Analysis 2. Segmentation Analysis. 3. Product Performance Analysis. 4. Predictive Analytics I would suggest, Integrate data analysis findings with feedback from other sources, such as customer surveys and sales team insights. This holistic approach allows you to validate findings across multiple sources and make data-driven decisions to improve your sales performance.
Estar atento a los puntos de referencia y las tendencias de la industria puede ayudarlo a comprender cómo se compara con los competidores. Asista a conferencias de la industria, participe en seminarios web y lea publicaciones comerciales para recopilar comentarios sobre las tendencias más amplias del mercado y las expectativas de los clientes. Esta retroalimentación a nivel macro puede informar sus decisiones estratégicas y ayudarlo a adaptarse a los cambios en el panorama de TI.
-
Shafaq Khan
Senior Business Development Team Lead | Growth and Strategy Builder | Lead Generation Expert | Providing Web Solutions for Startups | B2B | Sales Navigator
To maximize success in IT sales, embracing feedback from various sources is essential. Engaging with industry benchmarks offers invaluable insights into market trends and customer preferences, guiding strategic decisions and refining sales approaches. Leveraging feedback from clients, colleagues, and mentors fosters continuous improvement, enabling adaptation to evolving market dynamics.
-
Vibhor Aparajit
It's all about my Sales Taste Buds | Business work like "Appetizer"
Being a passive learner, I always try to attend IT sales networking and IT meetups which helps me alot. Especially meeting with like minded professionals and having intellectual interaction makes you more prominent to improve your sales performance. Alongside analyzing your own sales metrics, you compare them to industry benchmarks for similar software products. This comparison reveals that while your conversion rate is slightly above the industry average, your sales cycle length is longer. This prompts you to investigate potential bottlenecks in the sales process that may be causing delays and explore strategies to streamline the process.
Invertir en desarrollo profesional es otra forma de recibir comentarios y mejorar sus habilidades de ventas de TI. Inscríbete en programas o talleres de capacitación en ventas que ofrezcan críticas y coaching personalizados. Estas sesiones pueden proporcionar comentarios específicos sobre sus técnicas de venta y ayudarlo a desarrollar nuevas estrategias para interactuar con los clientes de manera más efectiva.
-
VIDHI JAIN
VP Sales at INIZIO Services | Compliance Services |SAP Digitization | Success Factors | SAP S/4Hana | Introducing business solutions tailored to your business landscape.
Embrace the opportunity to learn and grow, and watch as your sales skills and confidence soar to new heights. Remember, continuous improvement is key to success in any field, so seize every chance to enhance your abilities and become the best IT sales professional you can be.
-
Vibhor Aparajit
It's all about my Sales Taste Buds | Business work like "Appetizer"
I enroll myself into Sales training programme just to make sure to stay in flow. During segmentation analysis, I discover that we lack specialized knowledge in selling to a particular industry vertical that represents a significant market opportunity. To bridge this gap, I knew we need to invest time in self-study and attend industry-specific training sessions to become more knowledgeable about the challenges and needs of customers in that vertical, enabling us to tailor our sales approach effectively.
Por último, la autorreflexión es un componente fundamental de la utilización de la retroalimentación. Tómate un tiempo para reflexionar sobre los comentarios que has recibido de todas las fuentes. Considere la posibilidad de llevar un diario o registro en el que registre la información y realice un seguimiento de su progreso a lo largo del tiempo. Utilice esta autoevaluación para ajustar su enfoque, establecer nuevos objetivos y continuar su viaje hacia la excelencia en las ventas de TI.
Valorar este artículo
Lecturas más relevantes
-
Gestión de ventasHere's how you can analyze and understand the reasons behind a sales failure.
-
Ventas de TIA continuación, te explicamos cómo puedes ajustar tu enfoque y tus técnicas de ventas después de haber experimentado fracasos pasados.
-
Proceso de ventasHow do you use sales rejections as an opportunity to learn and improve?
-
Gestión de ventasHow do you determine core values for sales management?