A continuación, te explicamos cómo puedes adaptar tu estilo de comunicación en materia de sostenibilidad a audiencias diversas.
Comunicar la sostenibilidad de manera efectiva requiere comprender a su audiencia y adaptar su mensaje para que resuene con ellos. Ya sea que se dirija a líderes corporativos, grupos comunitarios o estudiantes, los principios de sostenibilidad permanecen constantes, pero la forma en que los presenta puede marcar la diferencia. Al adaptar tu estilo de comunicación para que se adapte a los intereses, valores y nivel de conocimiento de tu audiencia, creas una mejor oportunidad para que tu mensaje sea escuchado y se actúe en consecuencia. Exploremos cómo puede ajustar su enfoque para asegurarse de que su mensaje de sostenibilidad sea impactante y memorable.
Para comunicar la sostenibilidad de manera efectiva, primero debe comprender con quién está hablando. Investiga los datos demográficos, los antecedentes culturales y los valores de tu audiencia. Este conocimiento te ayudará a enmarcar tu mensaje de una manera que se alinee con sus intereses y preocupaciones. Por ejemplo, si está hablando con ejecutivos de negocios, enfatice el impacto de la sostenibilidad en los resultados y la gestión de riesgos. Para los miembros de la comunidad, concéntrese en la salud y los beneficios ambientales locales. Adaptar su enfoque puede conducir a una audiencia más comprometida y receptiva.
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Emilio Planas
Innovation, Sustainability, Circular Economy, Strategic Thinking , Strategic Planning ,Negotiation, Startups , International Trade, Supply Chain, Digital Business, Finance Managment, Business .
Diverse groups have distinct values, concerns, and levels of knowledge about sustainability. For experts, use technical language and detailed data to convey advancements or challenges. For the public, simplify concepts, relate sustainability to everyday life, and inspire action with positive messaging. For policymakers, focus on economic and social benefits, regulatory impacts, and actionable policy recommendations. Incorporate storytelling to make your message memorable, using examples that resonate with each audience’s experiences or aspirations. Engage continuously, seeking feedback to refine and make your message more impactful over time. Knowing your audience allows you to craft messages in diverse groups effectively.
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Modupe Ojo
ESG & Sustainability Consultant || Lawyer || CFA Certificate in ESG Investing
You need to understand the peculiarities of your audience. Let's use a platform such as LinkedIn as an example. Your connections/followers might consist of beginners, intermediates and experts when it comes to sustainability. How do you strike a balance? If they are beginners, you'll be expected to simplify and drop some high-level terms so you don't lose them. If the majority of your audience are mostly experts, then not using some of these terms may undermine your credibility. So what do you do? I think a way forward is to adopt what I'll call the "mix and match" approach which is majorly about creating tiered content. Happy to read the several impressive contributions on how to create such content.
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Shelley T.
LinkedIn Consultant | Content Marketing Expert | Brand Experience Designer | Do less, Achieve More with Insights.
One time I worked, I would conduct thorough research on your audience's demographics, values, interests, and knowledge level regarding sustainability. Use surveys, interviews, and data analysis to gather insights that will inform your communication strategy. Customize your messaging to resonate with each audience segment. Use language, tone, and examples that are relevant and relatable to their experiences and concerns. Highlight how sustainability aligns with their values and interests. Hope these strategies help! Let's create a sustainable and growing culture together. :)
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Daniel Maximilian Da Costa
CEO en Latin American Quality Institute | Certificaciones
Es esencial entender primero sus valores, preocupaciones y nivel de conocimiento sobre el tema. Utiliza un lenguaje claro y evita jergas técnicas cuando te dirijas a un público general, mientras que con especialistas o stakeholders puedes profundizar más en detalles técnicos. Asegúrate de resaltar los beneficios tangibles de las prácticas sostenibles, como la reducción de costos o la mejora de la imagen corporativa, para captar el interés de líderes empresariales. Incluye historias reales y ejemplos prácticos para hacer la información más relatable y memorable. Adapta tu mensaje para inspirar acción y mostrar que la sostenibilidad es accesible y beneficiosa para todos.
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Muhammad Naeem Ashraf
CSR, Social Compliance, ESG, Carbon Neutrality Assessor, Climate Change, Technical/Security Auditing, Higg FEM Chemical & Environment Verifier, ISO 9K LA, ISO 14K LA, ISO 45K LA, ISO 22K LA, ISO 14046 LA
To tailor your communication style in sustainability to diverse audiences, consider factors such as their level of knowledge about sustainability topics, their cultural background, their interests and values, and their preferred communication channels. Use clear and concise language, avoid jargon, and provide relevant examples that resonate with your audience's experiences and priorities. Additionally, be open to feedback and adapt your communication approach based on the responses and engagement of your audience.
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YASIR TARIQ
Environment & Sustainability Professional | M. Phil Environmental Sciences | SCE-Approved | LEED® Green Associate™| PIEMA & REnvP | LA ISO 14001:2015 & ISO 45001:2018 | NEBOSH IGC |10+ Years experience |
Tailoring communication styles in sustainability to diverse audiences involves understanding their knowledge, values, and preferences. For technical audiences, use data-driven and evidence-based approaches. Simplify complex concepts for general audiences and emphasize relatable examples. Engage stakeholders through interactive discussions and participatory methods. Use inclusive language and cultural sensitivity to connect with diverse communities. By adapting communication strategies, you can effectively convey sustainability messages to diverse audiences.
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Omkar Das
Sustainability | ESG Research | GHG Accounting ISO 14064 | FSA Level I Candidate | ESG Research | Climate Change
Tailoring Sustainability Communication: The Power of Audience Understanding Effective sustainability communication hinges on knowing your audience inside and out. Delve into their demographics, cultural nuances, and core values to craft messages that resonate. Whether addressing business leaders or community members, tailor your communication to highlight sustainability's relevance to their interests and priorities. By speaking their language, you foster deeper engagement and drive meaningful action towards shared environmental goals.
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Marcelo Murilo
Vice-Presidente de Inovação | Conselheiro | Palestrante | Mentor | Investidor Anjo | C-Level | IBGC CCA | Governança | Tecnologia | Software | Membro Comissão ESG Board Academy | Especialista GLG e Coleman Research
To communicate sustainability effectively, it's crucial to know your audience. Understand their demographics, cultural backgrounds, and values to align your message with their interests. For business executives, emphasize the financial and risk management benefits of sustainability. For community members, highlight health and local environmental advantages. Tailoring your communication to the specific concerns and values of your audience ensures better engagement and responsiveness.
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Aasim Hameed Khan
Sustainability I ESG I Decarbonization I CCU+S I Carbon Credit I Carbon Modelling I Climate Change I Circular Economy I Strategic Planning I Asset and Facility Management I Operation and Project Management I Drive Change
To effectively communicate sustainability, it's imperative to recognize the diversity within your audience, considering factors such as generational perspectives, cultural backgrounds, and core values. Tailoring your message accordingly ensures resonance and engagement across different demographics: from emphasizing practical benefits like cost savings for Baby Boomers to highlighting ethical considerations for Millennials and Generation Z. Cultural sensitivities should be acknowledged, integrating relevant examples and language to foster relatability and understanding. Additionally, aligning sustainability messaging with the values and beliefs of your audience cultivates a deeper connection and commitment.
El lenguaje que utilices cuando hables de sostenibilidad debe ser accesible y cercano. Evite la jerga y los términos técnicos que puedan confundir o alienar a sus oyentes. En su lugar, utiliza un lenguaje claro y sencillo que transmita tu mensaje sin simplificar demasiado. Las metáforas y la narración de historias pueden ser herramientas poderosas para hacer que los conceptos complejos de sostenibilidad sean más comprensibles. Al hablar en términos que resuenan con las experiencias de tu audiencia, fomentas una conexión más profunda con el tema.
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Natália Alencar
Sustainability & ESG Senior Specialist | Sustainable Finance
Break out of the sustainability bubble in communication! One of the top challenges for sustainability practitioners is to make technical terms understandable to other stakeholders. Here are a few tips to overcome this: 1) If you use technical terms, make sure to explain the definition afterwards (e.g. climate physical risks: risks derived from climate change, such as increased storm events, that can damage property) 2) Avoid using abbreviations, specially when speaking. You may think that it's impossible to miss the SDGs, but your stakeholders may not click as instantly as your fellow colleagues would and you can miss your point - so talk about Sustainable Development Goals instead. 3) Use examples/case studies whenever possible to clarify.
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Lucile COSTEY
Mode Ecoresponsable, Economie Circulaire et RSE ♻️ | Responsable Eco-conception chez Refashion | Intervenante | 16 ans d'expérience dans le Design & Développement produit - Spécialiste Chaussures & Maroquinerie
Ne pas hésiter à utiliser des métaphores pour illustrer des propos, c'est toujours plus facile à comprendre pour les novices du sujet!
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Ana Klarić
EU Funds Strategist | Sustainable Finance Advisor | ESG Expert | Balanced Scorecard Practicioner | Transform ideas into viable concepts & feasible projects for EU grants & financing.
Use simple language and focus on local sustainability issues that affect your audience. Tailor communications to topics that inspire actionable solutions. For example, illustrating economic benefits and innovation opportunities of sustainable practices related to SDG 9 (Industry, Innovation, and Infrastructure) can particularly capture interest of business leaders and entrepreneurs.
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Marcelo Murilo
Vice-Presidente de Inovação | Conselheiro | Palestrante | Mentor | Investidor Anjo | C-Level | IBGC CCA | Governança | Tecnologia | Software | Membro Comissão ESG Board Academy | Especialista GLG e Coleman Research
When discussing sustainability, it's crucial to use language that is accessible and relatable. Avoid jargon and overly technical terms that might confuse or alienate your audience. Instead, opt for clear, straightforward language, employing metaphors and storytelling to clarify complex concepts. This approach not only makes the information more digestible but also helps to forge a deeper connection between your audience and the sustainability topics at hand.
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Andressa de Mello
I facilitate the path to practical sustainability and innovation for individuals and organizations | Mentor | Consultant | Teacher | Advisor | C-level as a service | Founder at SUST'NREAL
Além do cuidado com a linguagem em si, você precisa traduzir a sustentabilidade para o dia a dia e a realidade do público. Vale do conselho as áreas operacionais. Traga exemplos de: O que eu posso fazer hoje para a minha área ser mais sustentável? Que tipos de decisão eu posso tomar diferente? O que é mais importante eu saber? Como eu posso alinhar as prioridades que eu já tenho na área ou no negócio com as de sustentabilidade? E lembre-se de trazer símbolos que reconheçam o esforço e os avanços já realizados até o momento
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Wilco Burggraaf
Green Software Practitioner / Architect at HighTech Innovators
Think of sustainability communication as building trust. Using overly technical language can feel like putting up a wall between you and your audience. Instead, focus on conversational terms that invite people in. Imagine you're sharing a fascinating discovery with a friend – what language would you use? Tap into that same enthusiasm and break down concepts in a way that feels natural and engaging. Remember, it's about creating a shared journey, not feeling like you're lecturing from an ivory tower. 🤝
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Aasim Hameed Khan
Sustainability I ESG I Decarbonization I CCU+S I Carbon Credit I Carbon Modelling I Climate Change I Circular Economy I Strategic Planning I Asset and Facility Management I Operation and Project Management I Drive Change
When talking about sustainability, it's important to keep things clear and relatable, using everyday language that everyone can understand. Instead of throwing around complex terms or jargon, focus on simple, straightforward explanations that resonate with your audience. For instance, rather than diving into the intricacies of carbon footprints, talk about how our everyday actions, like driving less or recycling more, can help keep the air clean and protect the planet for future generations. By speaking in a way that everyone can connect with, you make sustainability feel achievable and relevant to everyone's lives.
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Pedro Rivas
Consultor, Coordenador da Pós Master ESG (ESPM), Curador Hub ESG Change (ESPM), Doutor pela Rennes School of Business (França). Pesquisador: ESG, Economia Circular e Cultura. Professor (ESPM, IED)
Uma comunicação assertiva deve ser simples por princípio. Uma linguagem complexa muitas vezes esconde uma falta de clareza na prática, ou mesmo pouco conteúdo significativo a ser comunicado. Vá direto ao ponto. Use menos palavras, seja objetivo.
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Tilla Lindig-Straub
Founder & Creative Director @ LUXURY FAMILY AFFAIR Best German Fashion Designer, Abroad 2012
We can learn from the past when people lived more with nature, not consuming and using it to the very extend. Sustainable lifestyles are us, it’s in our genes, we can feel it if we let us be aware of it!
Las ayudas visuales pueden mejorar en gran medida su comunicación sobre la sostenibilidad. Los gráficos, las tablas y las imágenes pueden ayudar a ilustrar datos y conceptos que pueden ser difíciles de comprender solo con palabras. Sin embargo, es importante asegurarse de que estos elementos visuales sean claros y no demasiado complejos. Deben complementar tu mensaje y no distraerte de él. Cuando se eligen cuidadosamente, las ayudas visuales pueden hacer que las ideas abstractas sean más concretas y ayudar a mantener la atención de su audiencia.
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Ahlem Mahroua
🟨 Marketing Sustainability and CSR initiatives for Tech | 🟩 ex-Google | 🟧 0 to €13M ARR in 4 years | ⬛ Mentor & Advisor (Google.org, Women4Cyber)
I'd like to share some tips based on my experience as a sustainable marketer: • Focus on quality and relevance at all costs: to benefit your brand, create high quality visuals, either by shooting your own pictures or by investing in a great designer for your infographics. • Stay simple: do not overload the visuals with too much noise. One message is enough, and should be the focus point • Align with your brand! Be faithful to your brand identity and stick to the brand guidelines provided by your designer. That way, your stakeholders will recognise your brand and your messages. These guidelines can really help you transform your communication from just informative, to truly impactful.
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SARIT SEKHAR MUKHERJEE
Manager Project Design- Architect - Urban Planner - Policy Making and Governance - Interior Designer - Energy Consultant -Project Analyst- Academician – User Experience Designer – Vastu Consultant-Project Management
Visual aids are effective tools for enhancing communication and understanding in presentations or discussions. To assess someone's ability to create effective visual aids, consider the following: 1. **Clarity**: Do their visual aids clearly convey the intended message or information? 2. **Relevance**: Are the visual aids directly related to the topic being discussed, and do they add value to the presentation? You can assess these skills by reviewing past presentations or visual materials they have created, observing their ability to effectively incorporate visual aids into presentations, or asking for examples of their design work specifically related to visual aids.
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Marcelo Murilo
Vice-Presidente de Inovação | Conselheiro | Palestrante | Mentor | Investidor Anjo | C-Level | IBGC CCA | Governança | Tecnologia | Software | Membro Comissão ESG Board Academy | Especialista GLG e Coleman Research
Visual aids are essential in enhancing communication about sustainability. Utilize graphs, charts, and images to effectively illustrate complex data and concepts that might be challenging to convey with words alone. It’s important to keep these visuals clear and straightforward to avoid overwhelming your audience. Thoughtfully chosen visual aids can make abstract ideas more tangible and help keep your audience engaged with the material.
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Lucile COSTEY
Mode Ecoresponsable, Economie Circulaire et RSE ♻️ | Responsable Eco-conception chez Refashion | Intervenante | 16 ans d'expérience dans le Design & Développement produit - Spécialiste Chaussures & Maroquinerie
Attention : le graphisme c'est tout un art ! Less is more ! Un cerveau retient 60 % de quelque chose qu'il a vu en images, contre 10% de quelque chose qu'il a lu sous forme de texte. Good to know !
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Pedro Rivas
Consultor, Coordenador da Pós Master ESG (ESPM), Curador Hub ESG Change (ESPM), Doutor pela Rennes School of Business (França). Pesquisador: ESG, Economia Circular e Cultura. Professor (ESPM, IED)
Recursos visuais devem reforçar os pontos colocados verbalmente. Uma técnica eficaz é antes de começar a elaborar sua narrativa, ou a escolher as imagens, definir qual a 'mensagem-chave' da sua comunicação. É importante estabelecer o que você quer que o seu público guarde depois que a comunicação for emitida. O que quer que ele pense? Como deseja que se comporte? O que você precisa falar para que isso aconteça?
Los temas de sostenibilidad a menudo evocan emociones fuertes. Aprovecha estos sentimientos compartiendo historias convincentes que destaquen los aspectos humanos o ecológicos de la sostenibilidad. Mostrar cómo las acciones individuales contribuyen a mayores impactos ambientales o cómo los esfuerzos de sostenibilidad han mejorado vidas. El compromiso emocional puede motivar a su audiencia a preocuparse profundamente por el tema y puede inspirar la acción de manera más efectiva que los hechos y las cifras por sí solos.
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Emilio Planas
Innovation, Sustainability, Circular Economy, Strategic Thinking , Strategic Planning ,Negotiation, Startups , International Trade, Supply Chain, Digital Business, Finance Managment, Business .
Craft your messages to touch on universal values such as health, security, and future generations well-being. Use storytelling to highlight real world impacts of sustainability issues, making them relatable. For families, talk about how sustainable practices ensure a healthier planet for their children. Businesses can be moved by stories that demonstrate a competitive edge and brand loyalty through sustainability. With policymakers, emphasize the human side of environmental regulations. Include calls to action that empower the audience, making them feel part of the solution. Emotional engagement transforms abstract concepts into personal commitments, driving meaningful action across different segments of society.
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Marcelo Murilo
Vice-Presidente de Inovação | Conselheiro | Palestrante | Mentor | Investidor Anjo | C-Level | IBGC CCA | Governança | Tecnologia | Software | Membro Comissão ESG Board Academy | Especialista GLG e Coleman Research
Engaging emotionally is a powerful strategy when communicating about sustainability. By sharing compelling stories that emphasize the human or ecological impacts of sustainability, you can tap into the strong emotions these issues often evoke. Highlight how individual actions lead to significant environmental effects or demonstrate the positive changes from sustainability initiatives. This emotional connection can significantly motivate your audience, inspiring them to care and act, often more effectively than mere facts and figures.
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Shelley T.
LinkedIn Consultant | Content Marketing Expert | Brand Experience Designer | Do less, Achieve More with Insights.
Develop narratives that resonate with the values, experiences, and concerns of diverse audiences. Share stories that evoke empathy, compassion, and connection by highlighting the real-life impact of sustainability issues on people, communities, and ecosystems. Tailor your communication style in sustainability to diverse audiences. For example, ■ General Audience: "Let's work together for a greener future. Every small action counts!" ■ Business Leaders: "Lead with sustainability. It's not just good for the planet but for your bottom line too." ■ Youth and Students: "Young changemakers, unite! Your passion can drive big changes." ■Community Members: "Neighbors, let's build a sustainable future, one step at a time!" Educate and Inspire
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Aasim Hameed Khan
Sustainability I ESG I Decarbonization I CCU+S I Carbon Credit I Carbon Modelling I Climate Change I Circular Economy I Strategic Planning I Asset and Facility Management I Operation and Project Management I Drive Change
Sustainability isn't just about facts and figures; it's about the real impact it has on people and the planet. By sharing powerful stories, we can tap into the emotions that drive us to take action and make a difference. Imagine a story about a family whose livelihood depends on fishing, but they're struggling because of overfishing and pollution in their waters. Or picture a community coming together to restore a degraded forest, not just for themselves but for the countless species that call it home. These stories remind us that sustainability isn't an abstract concept; it's about safeguarding the well-being of communities and ecosystems. When we connect with these human and ecological aspects, we're inspired to take meaningful steps.
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Pedro Rivas
Consultor, Coordenador da Pós Master ESG (ESPM), Curador Hub ESG Change (ESPM), Doutor pela Rennes School of Business (França). Pesquisador: ESG, Economia Circular e Cultura. Professor (ESPM, IED)
É importante trazer argumentos pragmáticos e objetivos. Porém precisamos de narrativas que engajem, emocionem, e conduzam a audiência. Somos apaixonados por histórias, narrativas, que revelam jornadas de pessoas, heróis, em busca de resolver algum conflito, para que possamos retornar à nossa origem.
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Tilla Lindig-Straub
Founder & Creative Director @ LUXURY FAMILY AFFAIR Best German Fashion Designer, Abroad 2012
Yes, to approach a wider audience and several communities we can certainly appeal on emotions as only then we will evolve to a better version ourselves and will be able to hand those sustainable value over to the next generation!
Cuando se habla de los desafíos de la sostenibilidad, es crucial presentar también soluciones. Esto empodera a su audiencia y evita sentimientos de impotencia o apatía. Proporcionar medidas prácticas que las personas u organizaciones pueden tomar para contribuir a los esfuerzos de sostenibilidad. Ya sea que se trate de reducir los desechos, apoyar la energía renovable o abogar por cambios en las políticas, mostrar un camino claro a seguir fomenta el optimismo y la acción.
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Pedro Rivas
Consultor, Coordenador da Pós Master ESG (ESPM), Curador Hub ESG Change (ESPM), Doutor pela Rennes School of Business (França). Pesquisador: ESG, Economia Circular e Cultura. Professor (ESPM, IED)
Deixando uma pista de como resolver problema, a sua comunicação torna-se leve, fazendo com que a sustentabilidade possa ser compreendida como algo alcançável. Você pode demonstrar que a economia circular pode evitar custos desnecessários, ou que a compostagem de resíduos é capaz de gerar redução de emissões, por exemplo. Desenvolva sua forma de tornar a sustentabilidade mais interessante. Mas acredita no que você comunica! Se você não acredita na sua comunicação, volte à prancheta, e encontre outra maneira de falar a respeito. Sua comunicação precisa fazer sentido para você, em primeiro lugar!
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Emilio Planas
Innovation, Sustainability, Circular Economy, Strategic Thinking , Strategic Planning ,Negotiation, Startups , International Trade, Supply Chain, Digital Business, Finance Managment, Business .
Focus on offering practical solutions that resonate with their specific needs and concerns. For general public, simplify sustainable practices into actionable steps they can integrate into daily life, like reducing waste or conserving energy. When addressing businesses, highlight innovations in sustainable technology that can reduce costs and increase profitability, emphasizing corporate social responsibility. For policymakers, propose policy changes or initiatives that align with sustainable development goals, showcasing long-term benefits and examples of successful implementation. Tailoring your message to present clear, achievable solutions empowers each audience, fostering engagement and driving collective action towards sustainability.
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Sissel Kastrup
ESG Data Consultant at TDC Net 🌱 Streamlining sustainability reporting through data automation
It is beneficial to start with a risk analysis to assess which sustainability issues are the most critical to your business. Create a matrix where you rate each issue from a 1-5 on both likelihood and gravity. This will highlight which sustainability issues are a potential danger to your business. You can then create two different plans-of-attack for the Top 3 issues. Maybe the two different plans vary in execution cost or in sustainability impact.
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Wilco Burggraaf
Green Software Practitioner / Architect at HighTech Innovators
Let's turn knowledge into action! Discussing challenges is important, but never leave your audience feeling overwhelmed. Always pair problems with potential solutions – tangible things people can do, even if they're small steps. This shifts the focus from despair to empowerment. Think of it as equipping your audience with a toolbox: give them the tools to take ownership, and watch their motivation soar. 💪 🌱
Después de su comunicación inicial, haga un seguimiento con su audiencia para reforzar el mensaje y mantener el compromiso. Proporcione recursos adicionales, responda preguntas e invite a comentarios. Este diálogo continuo ayuda a construir una comunidad en torno a la sostenibilidad y mantiene viva la conversación. Sus esfuerzos de seguimiento demuestran compromiso con la causa y pueden profundizar el impacto de su mensaje con el tiempo.
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Wilco Burggraaf
Green Software Practitioner / Architect at HighTech Innovators
Think of sustainability communication as planting seeds, not a one-time broadcast. 🌱 Follow-up is your watering can! Stay engaged – share helpful resources, address any lingering questions, and genuinely invite feedback. This shows you're not just lecturing, you're invested in their growth. Consistency builds trust and turns casual interest into a community of dedicated change-makers. Your dedication to the conversation is as impactful as the message itself! 💬
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Emilio Planas
Innovation, Sustainability, Circular Economy, Strategic Thinking , Strategic Planning ,Negotiation, Startups , International Trade, Supply Chain, Digital Business, Finance Managment, Business .
Incorporate meaningful follow ups. For the general public, use social media to share progress on sustainability initiatives, encouraging community participation. Offer businesses case studies or reports highlighting the ROI of sustainable practices they've implemented. For policymakers, provide updates on how sustainability policies are impacting the community, using data to reinforce your points. Personalize these communications based on the audience's initial feedback, showing you value their engagement and are committed to keeping them informed. This approach not only reinforces the message but also builds ongoing relationships, crucial for sustained action in sustainability.
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Pui D.
LinkedIn Top Sustainability Voice | Created Free Sustainability Database | ESG & Sustainability Professional | Climate Risks
We need to consider the audience's profession, industry, social and cultural background, region, etc., and change the mode of sustainable communication. Different stakeholders have different concerns about sustainability topics, such as: - Management mostly focuses on returns and reputation, so the communication focus will be on ESG and greenwashing issues. - Human resources focus on how to make teams more diverse. - Suppliers focus on more data transparency and labor practices. - Employees focus on work-life balance. Different social and cultural backgrounds lead people to focus on different material topics. Enhancing understanding and connection will make sustainable messages more effective.
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Shane Faulkner
Sustainability Manager at KPMG Ireland
Sustainability managers or anyone trying to share sustainability content can excel in engaging diverse audiences by crafting tailored communication strategies: understanding audience backgrounds (financial/environmental/societal biased) and values, employing clear language and relatable examples, highlighting benefits to the listener(how will it affect them), addressing concerns, using simple visual aids for impact, encouraging interactive dialogue, fostering authenticity and cultural sensitivity, leveraging multiple communication channels, customising content, and ensuring follow-up for sustained engagement. Look towards other leaders in this space and see what messaging works for them and their respective audiences..horses for courses!
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Farah Mesmar
IATA - Environment, Sustainability and External Affairs Regional Manager
1- Use Relatable Examples: Relatable content helps individuals feel seen and understood. 2- Highlight Universal Values: Focusing on shared principles can bridge gaps and foster understanding. 3- Be Mindful of Cultural Differences: Being mindful of cultural nuances is essential for inclusive communication. 4- Simplify Sustainability Terminology: Break down jargon and use plain language to make it accessible to all age groups and educational levels. 5- Share Your Journey: Transparency and authenticity are key!
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Emilio Planas
Innovation, Sustainability, Circular Economy, Strategic Thinking , Strategic Planning ,Negotiation, Startups , International Trade, Supply Chain, Digital Business, Finance Managment, Business .
Consider cultural sensitivity and inclusivity. Understand the cultural context of your audience, this might mean recognizing local environmental issues they face or sustainable practices they already engage in. Addressing these can make your message more relevant and respected. Additionally, ensure your communication is inclusive, presenting solutions that are accessible to people of varying socio-economic backgrounds. Avoid assuming a one size fits all approach, instead, acknowledge different capacities for change. Visual aids and stories from various cultures can enhance understanding and connection. By considering these aspects, your sustainability message becomes more effective, embracing and respecting the diversity of your audience.
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Prachi Jain
Founder @ Climate Corporate Solutions II PhD II Sustainable Consultant II Strategist II Speaker II Educator II Legal Advisor
Communication is an everyday strategy for building services and brands. It involves creating interactive sessions with customers based on audiences and their understanding levels. An interactive communication strategy can be developed by encouraging workshops and seminars that explain the concepts and present case studies to help the participants understand. Communication centres that help record the answers are also possible. These centres benefit customers who pose similar questions. Such sessions will develop trust and encourage engagement, thereby developing retention amongst the stakeholders.
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