A continuación, te explicamos cómo puedes incorporar la resolución de problemas en el proceso de contratación.

In assessing candidates' problem-solving skills, it's crucial to consider a broader view beyond technical prowess. Today's work environments demand adaptability, resilience, and innovative critical thinking. Look for individuals who exhibit a growth mindset, embrace learning from experiences, and excel in collaboration and effective communication. This inclusive approach unveils how candidates can make meaningful contributions and thrive in the role.

In the construction and project management industry, it's crucial to assess candidates' problem-solving abilities in realistic settings. Crafting scenarios that mirror challenges encountered on construction sites or during project execution is key. From resolving unexpected delays to managing resource constraints, these scenarios allow candidates to demonstrate their problem-solving prowess in contexts relevant to the role.

Na minha experiência, a resolução de problemas não passa pelo conhecimento técnico acerca do problema em si, mas sim sobre sua capacidade de ser assertivo (ter uma clara definição do que é o problema), ser curioso e capaz de aprender (fazer as perguntas certas às pessoas certas), pensamento sistêmico (entender a relação entre os elementos do problema), ser criativo (propor soluções ou abordagens 'não comuns') e ter coragem (fazer isso tudo sem receio de ser julgado).

A "problem" is a situation when the already defined course of actions and processes doesn't provide expected solution. There is no one-fits-all solution can be divised for upcoming challenges. Instead ask questions based on the previously faced problems. Compare the candidate answer with actions taken during that time and you will get a fair idea on candidate thinking and approach towards problem solving.

When we look forward to a hiring, we mostly have a defined problem set(s) which the role may need to address. I always prefer crafting a hypothetical and creative yet practical scenario which allows the candidate to think out of box and provide new solutions for the same. This not only helps on testing the problem solving ability, but also demonstrates a person's reaction and behaviour under pressure situation.

Every Job role has come across some tactical scenarios which when put across will help the interviewer evaluate the in-depth understanding & problem solving skills of the applicant.

It's important to keep realness and relevancy in mind when tailoring scenarios to the specific role and its day-to-day challenges. For example, for a customer service role, a scenario might involve handling an irate customer. Having a variety of scenarios is a great way to assess the candidates problem-solving skills in different aspects, such as interpersonal skills, technical skills, analytical thinking, and decision-making under pressure. When observing the candidate's approach to solving the problem, pay attention to how they gather information, analyze the situation, generate solutions, and evaluates their effectiveness.

Los escenarios de artesanía son ejercicios diseñados para evaluar cómo los candidatos abordan problemas específicos y relevantes para el puesto. Estos escenarios permiten observar directamente el pensamiento crítico y la metodología del candidato al enfrentar situaciones complejas. Al crear estos escenarios, es importante que sean representativos de los desafíos reales que el candidato encontrará en el trabajo. Esto no solo proporciona una visión precisa de las habilidades del candidato, sino que también les da una idea clara de lo que pueden esperar en su rol.

I have used the CAR method in my behavioral interview questions. The CAR method is effective because it provides a simple, clear, and consistent framework for evaluating key skills and behaviors. By focusing on Challenges, Actions, and Results, it allows interviewers to gain meaningful insights into a candidate's past experiences and effectively predict their future performance. You can also use the STAR method, and I must say that both methods offer valuable insights into the candidate.

Behavioral interview questions are a very powerful technique to understand the thought process of the candidate. Each of us are wired differently. It's good to have diverse views in solving the same problem. This can also help us to check for the right fitment to team from a diversity perspective.

Behavioral questions in combination with the EAR model (Example, Action, Result), are excellent for evaluating a candidate's problem-solving abilities, attitude, and values. This method allows for a structured conversation, where candidates can concisely present their experiences and outcomes, giving interviewers a clear view of their capabilities and potential fit for the role.

In addition to asking the candidate to describe a difficult situation they have faced in a professional setting and how they dealt with it, I usually ask them to describe an ideal day at work. Then I follow up with, "And if everything goes wrong? How do you handle that?". I want to understand what their most sensitive points are: - Whether there is a need to have control over situations - How they handle unpredictability - Whether adversities trigger more fight or flight responses - Whether they ask for help or tend to act alone There is no right answer, but this approach helps me assess how the person behaves in the face of challenges.

Uma avaliação técnica bem estruturada faz com que seja possível direcionar os esforços para o que precisa de fato ser mudado em vista de uma avaliação negativa. Muitas vezes, uma avaliação com as perguntas erradas até te mostra que algo precisa mudar, mas você não consegue saber o que é que precisa de alteração.

Make sure your own people can “pass” these tests before giving them to candidates. You’d be surprised (or not) how we’re good at giving others challenges that we aren’t able to handle.

Incorporate problem-solving by using practical tests like case studies or technical assessments relevant to the job. These evaluate candidates' ability to propose solutions and demonstrate their problem-solving skills in real-world scenarios.

Incorporating practical tests or exercises in the hiring process provides a hands-on evaluation of candidates' problem-solving abilities. Whether through written tests, computer simulations, or role-playing scenarios, practical assessments offer valuable insights into how candidates perform under pressure and their capacity to apply theoretical knowledge in real-time problem-solving situations. This approach allows recruiters to gauge candidates' practical skills, adaptability, and critical thinking capabilities, providing a more comprehensive assessment of their problem-solving aptitude.

Las pruebas prácticas son evaluaciones que simulan tareas o problemas reales que el candidato enfrentará en el trabajo. Estas pruebas pueden incluir desde resolver un caso de estudio hasta realizar una tarea técnica específica. La ventaja de las pruebas prácticas es que permiten evaluar en tiempo real cómo el candidato aplica sus conocimientos y habilidades para resolver problemas. Además, proporcionan una evaluación objetiva de sus capacidades, más allá de lo que podrían expresar verbalmente durante una entrevista.

Conducting group interviews can offer valuable insights into candidates' problem-solving and teamwork skills. Observing how candidates interact within a group setting provides a glimpse into their collaborative abilities, communication skills, and capacity to contribute to collective problem-solving endeavors. Candidates should demonstrate effective communication, respect for diverse viewpoints, and a collaborative approach towards achieving shared solutions. Group dynamics in interviews allow recruiters to assess candidates' interpersonal skills, teamwork abilities, and their aptitude for working harmoniously towards common goals.

Las dinámicas de grupo son ejercicios en los que varios candidatos trabajan juntos para resolver un problema o completar una tarea. Estas dinámicas son excelentes para evaluar no solo las habilidades individuales de resolución de problemas, sino también cómo los candidatos colaboran, se comunican y contribuyen en un equipo. Observando la interacción en un entorno de grupo, se pueden identificar habilidades de liderazgo, escucha activa, negociación y toma de decisiones colectivas, todas esenciales para la resolución efectiva de problemas en un entorno laboral.

A great way to see personality/behaviour kick into action in a more real setting, of groups! Work is seldom done in complete isolation!

Group interviews can be a powerful tool for assessing teamwork in analytics and project management roles. By observing how candidates collaborate on a problem, you can evaluate their communication, ability to integrate diverse viewpoints, and contributions to the solution. However, a skilled moderator is crucial. Without one, a dominant personality might control the discussion, hindering participation from quieter, yet equally qualified, candidates. The moderator should ensure everyone has a chance to voice their ideas, fostering a collaborative environment that reflects the teamwork essential for success in these roles.

To make group interviews more inclusive, participatory, and fair, I believe they should occur after brief individual interviews. - There are people with more introverted personalities who have high potential for a position but may feel intimidated in their first public interaction. - Prior individual assessments can help identify these traits and adapt the group dynamics to respect differences. In a more leveled and safe environment, we can assess what matters about the candidate's skills and competencies, such as teamwork, communication, empathy, critical thinking, creativity, among others.

Our ability to reflect and self learn is core to how we navigate through life. Some people have this and demonstrate it with ease and even a casual demeanour. Think how you reflect before asking others to voice their own reflective actions and how would you positively articulate your own reflective process to a stranger.

Encouraging candidates to engage in reflective analysis of their problem-solving experiences can provide valuable insights into their learning agility and growth mindset. By prompting candidates to share lessons learned from past challenges and how they have applied those insights to new situations, recruiters can assess their capacity for continuous improvement and adaptation to evolving challenges. This reflective approach showcases a candidate's willingness to learn, grow, and enhance their problem-solving skills, ensuring they are equipped to tackle future complexities within the organization.

Revised knowledge will never go for a waste and there is no end to learning or understanding newer concepts and informations. The day we stop learning is the day we have stopped to progress in our lives. So, one should always be attached to one’s work, learning and life and always give a 100% in whatever one is doing. Hard work with the right mindset and intention will never be wasted. The more we can apply past knowledge experiences into the current situation the better for us. We will get to revise what we learnt in the past and also there will be a tremendous joy that we could inculcate that experience in the present situation. Feedback is a very important thing where we get to know or mistakes and scope for improvement.

I see reflection as an essential skill for self-development in one's career, especially for those who aspire to become leaders. - I usually ask how the person deals with failures and mistakes within the work environment. - I want to understand how they handle it when the error is their own. - Next, how they handle the mistakes of others. I hope they do not point fingers or feel guilty, but understand errors as lessons learned and vulnerabilities—whether of a process, a lack of information or training, among other aspects that are more related to professional interest than individual.

El análisis reflexivo implica pedir a los candidatos que reflexionen sobre su proceso de resolución de problemas después de completar una tarea o escenario. Esta reflexión puede proporcionar información valiosa sobre su autoconciencia, su capacidad para evaluar sus propias decisiones y aprender de sus experiencias. Al preguntarles cómo abordarían el problema de manera diferente en el futuro, se puede evaluar su capacidad para crecer y adaptarse, lo cual es crucial en un entorno de trabajo dinámico.

Es importante resaltar que cada uno de estos métodos debe alinearse con los objetivos y la cultura de la empresa. Además, la evaluación de las habilidades de resolución de problemas debe ser justa y equitativa, evitando sesgos que puedan influir negativamente en el proceso de selección. La integración de múltiples métodos de evaluación puede proporcionar una visión más completa y precisa de las capacidades del candidato, asegurando una selección más acertada y beneficiosa tanto para la empresa como para el candidato.

While crafting effective interview questions, scenarios, etc., is crucial for identifying a candidate's problem-solving skills, it's equally important to consider the entire interview experience. A welcoming and comfortable environment can significantly impact a candidate's performance and your ability to assess their true potential. Feeling comfortable reduces anxiety, boosts confidence, and motivates candidates to fully engage, leading to transparency during the interview.

Most candidates simply use Google and AI engines so studying candidates response won't work. Only workshops help observe candidate choices and processes better