People Ops Generalist

Name of the role: People Ops Generalist

Location: Bogota

About Stori:

Stori is a fast-growing, venture-backed financial technology company that is empowering consumers in Latin America with access to digital financial services. Stori currently operates in Mexico and has a global team with offices in Mexico City, Arlington Virginia, Bogota, and Asia. We are the largest fintech serving the underbanked population in Mexico, while planning to expand to other countries in Latin America. More than a million customers have been happy users of Stori's credit card already.

Stori is one of the top-funded startups in the region with $400 million raised to date. We are backed by top venture capital funds globally, such as Lightspeed Venture Partners, GGV Capital, GIC, General Catalyst, Goodwater Capital and Mexico's leading family office Tresalia Capital. These funds have deep fintech experience and whose success stories include Stripe, Affirm, Alibaba's Ant Financial, and Toss.

Stori is powered by the collective experience and expertise of our team. Together, the leadership team brings 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Block (Square), Morgan Stanley, GE Money, HSBC, and Rappi in the U.S. and Mexico.

At Stori, we are an inclusive and meritocracy-driven team that welcomes diversity of background, experience and thinking. We are passionate about our mission and take pride in the products we build. At Stori, we seek team and individual excellence to deliver the best product and experience to our customers who are often said No to by traditional banking players.

The Role: As a People Ops generalist, you will be a support role throughout all stages of the employee journey.

Main responsibilities:

Facilities Management:

• Coordinate office facilities and maintenance, ensuring a safe and comfortable working environment for employees.
• Manage vendor relationships for facility-related services such as cleaning, security, and repairs.
• Implement and improve office layouts and amenities to enhance employee experience and productivity.
• Ensure compliance in collaboration with the owner of the health and safety area to achieve regulations in the workplace.
• Collaborate with relevant stakeholders to develop and implement emergency response plans and procedures.
• Take care of making the necessary purchases in the office and keep track of expenses.
  
  

Employee experience

• Onboarding support: Coordinate logistics for new employee orientation sessions, including scheduling, materials preparation, and facility arrangements.
• Coordinate the logistics of internal events at Stori.
• Provide support with equipment and resources for changes or new hires following the company's internal processes and policies.
• Set up all accesses for new employees: office access platforms and benefits access.
  
  

What we are looking for:

• At least 3 years of experience in Ops and Human Resources roles
• Ability to attend to details and to pursue quality in accomplishing tasks.
• Solution-oriented mindset
• Problem-Solving: Identifying and addressing issues to improve employee experience
• Strong ability to multitask and prioritize work