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Hi there, @Rav1. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post about the issue with your sleep times.
I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance!