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    Alta HR screen won't turn on

    Replies are disabled for this topic. Start a new one or visit our Help Center.

    ‎11-16-2023 08:30 - last edited on ‎12-12-2023 09:55 by Fitbit Moderator

    ‎11-16-2023 08:30 - last edited on ‎12-12-2023 09:55 by Fitbit Moderator

    I can't get the screen to come on. Have had it charged over night but still can't get it. Help

    Moderator Edit: Clarified subject

     

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    2 REPLIES 2

    ‎11-17-2023 05:29

    ‎11-17-2023 05:29

    Hi @Christinahizer Unfortunately this is often a sign of the tracker dying. Try Restarting  your Alta HR several times, but if that doesn't help then it has sadly died. 

    Community Council Member

    Helen | Western Australia

    Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

    Best Answer

    ‎11-20-2023 09:56

    ‎11-20-2023 09:56

    It didn't work even after I charged it for two days.  So I returned it and bought a different one.

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