So far my experience with with this app is actually very simple and easy to do and I really trust it because this website when the static X concert got canceled they refund my money no problem and I got it as soon as they send the message so it was very fast so the website is very well managed and the app has exact same feeling plus is way easier than the Ticketmaster app from my experience because with Ticketmaster it’s good don’t get me wrong but if you have an Apple phone like me enough just me but I can’t access the website or the app because saying that or showing that white screen, so is only showing the issues that I know it’s not the case and it only works on my Samsung tablet to make a long explanation short the app is easy to use and I like it and the fact that it gives you two choices of an E ticket or get your ticket at will call the event itself at the ticket booth at the concert in the country has an option that will be in the options so that’s awesome too. You know it’s very easy to use in a straight to the point , so yeah, I really positive experience so far

I have purchases 30 sets of tickets in the last year for Unlimited Devotion. The Hottest band in Florida!! Real musicians who play instruments in time! LIVE MUSIC IS ABOUT IMPROVISATION. This band has that magic. However; the app can be difficult depending on Venues they play. Like the crappy spot in Tampa —Jannus Landing. What a hole! Their tickets were hard to buy and upload. The Hard Rock, like last year; hard to interface the tickets. 80 percent of App hassle free. One thumb up. With the money your making you can afford to make this experience hassle free. Ameticans USED TO PRIDE THEMSELVES ON BEING THE BEST, no matter what job they had or what they did for a living. You all ruined that. What else you going to ruin?Tired if flat footed drunks standing in frnt of people who came to dance. GO HOME YOU BUSH LEAGUE Wannabes. If your not dancing to Grateful Dead music—YOUR NOT A DEAD HEAD. Clear out please and have some courtesy for those who actually support the arts. You broke bush cut in line young kids go to your rapper. We are Pranksters, not Gangsters. What else you stupid over populated selfish Fools going to ruin next in this Country?

Every single time I try to buy something and I want to use PayPal it won’t let me log in, kicks me back to the cart and has all my info (last name, email) messed up. I’ve used this plenty and all of a sudden lately it’s nothing but problems. I was able to buy my ticket today but not without hassle. This past weekend I was going to MDF and had trouble getting my shuttle pass. It just kept buffering. Finally after two days of trying I went to the website and it worked just fine. However, after I paid I wanted to view my tickets and the website only showed my shuttle pass, the app only showed my VIP pass. I went to my email and printed them off because I didn’t trust it. Also I add my tickets to my wallet (iphone) and it didn’t show the correct dates on the VIP ticket but it was correct in my email. Seems there’s a few glitches that need to be worked out. I can almost never buy anything through fb either. I have to leave fb and go directly to Eventbrite, even though fb event pages link you here. I don’t get it.

The day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again.