1Password: Password Manager 4+

I love 1Password and have used it for years both personally and professionally. However, since the 8 release, there’s been a handful of bugs that have been a bit irritating. Initially the lack of Apple Watch integration off the bat was a bit frustrating, thankfully they sort of fixed that but still has random flaws where the OTP doesn’t update consistently.
Another issue I’ve been running into more recently on the phone app, if I switch from one app to another and then back to 1PW, it will open a random password file (not the one I was copying data from) as if I clicked “edit”… what’s scary is I don’t know if changes have been made to the password or not… I’ve been clicking “discard changes” just in case to get rid of it but this is frustrating because I haven’t tried to open any other files. This is treatable every time and it’s always a different file. 1PW, please resolve this one as it has the potential to create altered passwords that aren’t correct and could wreak havoc on shared passwords between team members.
Please reach out if you need further details.

Thanks for leaving a review. We don't have any way of contacting you through the App Store, but if you email support@1password.com, we'd be happy to work with you on the issues you've been experiencing.

This is an excellent password manager. I’ve pretty much used all the major / popular ones and this one honestly makes me feel the most secure and actually seems to work best across devices. An example of that is when you update your password on one device it instantly is updated on all of them. I know that sounds basic but lastpass, Microsoft and apple password managers always seem to have a problem actually doing this which leads to a lot of frustration. It’s also just the best if you use lots of browsers and different types of devices since obviously apple and MS don’t exactly play well together.

I had issues with Face ID not working previously as I’m sure many others experienced. 1Password customer service did everything they could to ensure i was a happy. They listened to and acknowledged the issue helped me with a workaround while they worked on an update for their app. They followed up afterwards on multiple occasions. really just took care of me at every level I’m impressed by their customer service and technical support.

I highly recommend this app and company.

Thanks for leaving us a review. Our devs are aware of an issue with FaceID and 1Password 8, and a fix is coming. You can keep up to date on our releases here: https://releases.1password.com/, and ensure 1Password is up to date by following our guides: https://support.1password.com/update-1password/ If you send a message in to support@1password.com, the team can suggest some workarounds that might help in the meantime. They can also help with the Autofill issue you're having!

UPDATE: They said they’re aware of the issue… and several weeks later released an update that does nothing to fix it. Apologize and deflect as the quality declines.

Poor QA makes editing items dangerous. Add a or modify a set of login credentials. Tap the entry you just added or edited again because you want to modify it. BOOM 1Password OPENS A DIFFERENT ITEM. Heaven help if you don’t look to closely or have multiple accounts with the same service. I wanted to move off Authy. I had to add a 2FA entry to 1Password for multiple login items. Repeatedly, I would edit item A, save, tap item B, and 1Password would open a different item.— sometimes item A, sometimes something else, but NEVER item B on the first attempt. This is incredibly dangerous when changing 2FA codes or storing recovery codes. You can easily delete things and get locked out. If 1Password is this sloppy with UI and QA, would you trust your Enterprise secrets and personal security with them. Time to migrate. The last 2 years have seen so much deterioration in app quality and usability. At this point, it seems inevitable that a breech will happen or coding errors will open it up for their encryption & security to be bypassed.

We're very sorry for the trouble here, this is something the team is aware of and working on a fix for. You're welcome to reach out to support@1password.com if you have questions or concerns, and someone would be happy to chat further.