Services Offered
Verified by Business
Virtual Classes
Virtual Consultations
Review Highlights
“I have been working with Morgan McEvilly, a personal trainer at Equinox, for a year.” in 5 reviews
“I attended Cecily's classes 3 days a week before moving for work and if I could afford too I'd probably go more.” in 11 reviews
“First of all pre covid this gym was the cleanest gym I have ever been in.” in 4 reviews
Location & Hours
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Amenities and More
Ask the Community
Q:
How much is a basic membership with the gym?
A:
We would be happy to put you in touch with a membership advisor who can tell you more about our club amenities as well as go over the different types of memberships that we offer. If you’d like us to reach out on your behalf, please email… more
Equinox, Business Owner7 months agoQ:
I'll be visiting SF, is it possible to purchase a daily pass for 3-4 days?
A:
Hi there, we would be happy to put you in touch with a membership advisor. They would be able to tell you more about the club and the different types of memberships that we offer. If you’d like us to reach out on your behalf, please email us at… more
Equinox, Business Owner1 year ago
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Recommended Reviews
Overall rating
366 reviews
5 stars
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1 star
- Michael C.San Francisco, CA58729Mar 15, 2024
Nice, friendly staff. Good classes. Clean facilities.
Very slow maintenance - repair team. Over 4 months to repair:
- showers
- swim gear spinners
- drinking fountainsHelpful 0Thanks 0Love this 0Oh no 0 - Jan 22, 2024
When I last lived in San Francisco, this was Sports Club LA and was easily the best gym in SF, given its massive size, extensive classes, and several floors of equipment. Moving back, I was excited to see what Equinox had done with the property. I had spent a few months in Palo Alto and had been a member at that Equinox, easily a 5-star experience.
How far this gym has fallen! Allegedly there was a remodel at some point, but it's falling into disrepair. The cafe is dead, the salon looks crappy, and I've never seen anyone go into the spa. The locker rooms are not well maintained, a bit dirty, and smell a bit off. Indeed, as I was walking around the gym, I thought that there was a smelly person in this particular location; I realized my next trip that it wasn't a single person, it was the horrendous stench from the sauna upstairs. Simply gross.
Of course, there are advantages. The gym is simply massive, consisting of multiple floors, a basketball court, a huge swimming pool, plus tons of machines and free weights. The class list is also huge, with something for everyone.
The biggest problem is the price. If this gym were cheaper, I might be able to tolerate the crappier parts. But at somewhere over $300 /month - which ONLY gives access to *this particular gym in SF* - is highway robbery. I've switched to the Equinox at the corner of Van Ness and Mission and I'm paying way less and the gym is much much much nicer.
I'm really sad because this used to be the premiere gym downtown. C'mon Equinox: you can do better.Helpful 2Thanks 2Love this 2Oh no 2 - Norah T.Houston, TX93610May 23, 2024
I love my gym I don't know why so many bad reviews here. I don't like equinox on VM. This sports clubs sf is the best. Super clean, friendly staffs (shoutouts to William front desk, Chris the GM)! Huge basketball court, swimming pool. I made friends w some instructors (boxing, cardio dance, barre..) too.
Helpful 1Thanks 0Love this 0Oh no 0 - 14932343Apr 25, 2024
This club is so obnoxious. I am a member of Equinox all access (which means I can use most clubs) and asked if I could use the restroom. I was told unfortunately not unless I paid $45. I demanded to cancel my $300 monthly membership right there on the spot. They saved $45 but they lost $3,600 a year from a long time customer.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Equinox
Apr 26, 2024
Hi Laurence, please connect with us at Concierge@equinox.com. We would love to get additional details that led to this review so we can investigate closely and identify opportunities for improvement in our services. Please be sure to mention your review so we can address quickly.
- Emilios N.Mission Dolores, San Francisco, CA1961May 28, 2024
Overrated and overpriced. I am subscribed to Equinox San Mateo in California. It's basically a basement. One of the worst gyms I have been to.
Helpful 0Thanks 0Love this 0Oh no 0 - Jorge P.Royal Oak, MI01May 5, 2024
I don't like vibe think person in this local don't really have nice body... most the people don't really follow nice workout session. If you see someone with nice body for sure is a personal trainer. So the people need more focus and motivation and less phone outside. For me is very important check people around with nice cheap is a strong external motivation.. plus the music is another big important factor.
Helpful 0Thanks 0Love this 1Oh no 0 - Anthony D.CA, CA04Mar 7, 2024
Listen have been going here for a year now:
the upmarket one in the 4 seasons:
NOT WORTH IT.
Other than overt sex in the damn steam room on more than one occasion
Dirty showers.
And absent management
Go somewhere else.Helpful 3Thanks 0Love this 0Oh no 1 - Evgenia K.Mountain View, CA151Nov 3, 2023
I've been a member of this gym since March this year and I absolutely love it! This is definitely the best gym in my life experience. All the stuff members are friendly and helpful! Gym itself is Very clean! And it never gets super busy so I always can do my work out without waiting on the equipment.
This is a high quality gym and it worths every dollar I pay for the membership. Highly recommend.
Thank you Equinox team!
PS: I wrote this review because I appreciate this gym and also because I think 2.5 stars on Yelp doesn't give justice to this gym!!!!!Helpful 4Thanks 0Love this 0Oh no 0 - Weston S.San Francisco, CA03Apr 23, 2024
friendly staff and a good selection of classes. Place is clean and not too crowded. However it is not worth the price. you can save yourself the money.
Helpful 0Thanks 0Love this 0Oh no 0 - Seth R.Carlsbad, San Diego, CA4113027Apr 7, 2023
This review is specifically for Carmina at the Earth bar. Whenever I come in, she greets me with a smile, and her positive energy is infectious. We are on a first name basis, and she really makes me feel valued and special. I am no stranger to high-end environments where customer service is expected to be a five-star experience.
Carmina has a very high emotional intelligence and can read the energy of people very well. We got to know each other so well that I don't even need to order my drink when I arrive as soon as we make eye, she starts to make it.
Equinox should recognize that they have a real superstar on their team. I am proposing that she get a raise effective immediately. It's very hard to find good customer service people so I want her to be recognized for always going above and beyond and making me feel like more than just a customer.
Keep up the good work Carmina!Helpful 2Thanks 0Love this 3Oh no 1
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