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Review Highlights
“They were also super honest about nothing being wrong with the car except for low tread on the front tires.” in 10 reviews
“Po was very professional taking the time to explain everything and had me on my way home in a short time.” in 17 reviews
“Ryan was super helpful and went through each item on the inspection checklist with me.” in 5 reviews
About the Business
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Ryan M.
California Auto Center Specializes in Complete European and Japanese Auto Repair, Tesla Maintenance Services, Tire Service, Alignment Service & Auto Body Collision Repair Center to the S.F. Bay Area. We have knowledgeable technicians to serve you and the Bay Area.
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- 69494118Feb 20, 2024
I've been here several times now for oil changes and cabin + air filter cleans; and I've loved their speed in terms of service! The value is also excellent because I use a Groupon for the oil changes.
Helpful 0Thanks 0Love this 0Oh no 0 - Carlos D.San Mateo, CA12412Apr 30, 2024
Sometimes it's hard to find an auto body place you can trust. Ive been coming to California Auto Body for a couple years. The service has been impeccable and the pricing is affordable. They always lay out what the costs will be and let me know when something is wrong with my Prius. They not only tell me but they show me. Very professional, courteous and efficient.
Happy with the service I have received and highly recommend them.
Thank you California Auto Body.Helpful 0Thanks 0Love this 0Oh no 0 - Cal L.Sacramento, CA322143Oct 28, 2023
Found this shop through Groupon when I bought two synthetic oil changes for $88 which is quite the deal.
After changing my oil, they told me that my engine had a leak. They diagnosed and fixed it for less than $400.
They told me to bring my car back another day to replace my rear shocks which were leaking.
Came back today for an oil change and to replace rear shocks. They told me that my car also needed a transmission flush and tire rotation. Which I agreed to. Then they said that I also needed to replace something on my front wheels. Which I also agreed to.
I was happy to pay $1200 for all this work done, especially on the Peninsula.
Their prices are reasonable and the staff is polite and honest. I had been going to the same mechanic for 7 years before this shop.
Although I won't be living in the Bay Area much longer, they are my new mechanic.Helpful 1Thanks 0Love this 0Oh no 0 - Daniel A.San Carlos, CA04815Dec 8, 2023
UPDATE: So owner responded that I was told before I brought it in about $10 SUV fee and that I was charged a $7 environmental fee? Really??? Nope. I was told it was going to be extra ($10 or so) for the extra quart of oil for my engine -- no problem. They knew it was a minivan due to the extra oil, but did NOT tell me about "suv" fee. And I have now attached actual receipt -- which shows $7 for a... wait for it... OIL FILTER (which apparently is NOT included in an oil AND FILTER price).
ORIGINAL:
Going to have to agree with some of the other recent reviews here (and on google reviews)... I went in for their $48.88 full synthetic oil change that they have on their website -- I called in advance and was told it would be an extra $10 or so (turned out to be 12.99) due to my minivan engine size. However, when I arrived at my appointment, they charged ANOTHER extra $10 "suv" fee and ANOTHER extra $7 filter fee (umm, you do see it says "oil and filter" on the coupon, right???). So my $60 (49 + 10-ish) turned into a $85.93 oil change with tax. And as with other reviews, I was also told that I have a leaking timing chain cover, which is highly unlikely. I'm getting that checked under warranty (and will update)... but I'll go elsewhere next time, even if more expensive, thanks.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Po L.
Dec 8, 2023
Hi Daniel, We are sorry that you are not satisfy. But based on review of the record, we did offer you the special price on the coupon. First of all, the coupon stated $48.88+tax and fees up to 5 quarts of motor oils. Your vehicle 2018 Kia Sedona is a 3.3L V6 engine with take 6 quart of motor oils. Therefore we had charged you 1 more quart of motor oil at $12.99+tax additional. You had called in advance and we told you there will be extra $10 for your van extra and he had agreed to pay and set an appointment. If you do the calculation $48.88 special +$12.99 for extra 1 quart of motor oil, +$10 for van extra, $7 for hazardous waste fee, $7.96 is for tax. The total amount is $85.83. Everything are listed on the invoice and we had printed out the total amount before we perform service. If you do not agree with we will not proceed.
- Gregory B.Belmont, CA1442Jan 24, 2024
I needed a tire alignment and an oil change called California Auto Center and they were able to see me within a day. The wait time was less than a two hours for both services. They also recommended that I change my air and cabin filter at that time but they gave me the option to do it on my own if I wanted to. I would highly recommend them to anybody looking for inexpensive auto service.
Helpful 1Thanks 0Love this 0Oh no 0 - O O.Los Altos, CA03892Feb 22, 2024
Got oil change special using Groupon coupon, an unexpected additional $10 was collected for deposal fee. Making an appointment was easy and work completed professionally, including oil change label. A list of possible repairs and cost also provided. They were accurate suggested repairs.
Helpful 1Thanks 1Love this 0Oh no 0 - Susie K.San Francisco, CA23209Apr 22, 2024
Great auto shop. I've been to my share of auto shops and CAC is one of the better ones. Fast, efficient, honest, quality work.
Helpful 0Thanks 0Love this 0Oh no 0 - IkJae C.Alameda, CA166338Jul 27, 2023
Went in for tire alignment service on appointment because of uneven wear on on tires. When I went in, they proactively mentioned that one of the tire treads were badly worn. They recommended I replace the two tires, then proceed with the alignment because I'd have to do the alignment anyway after getting new tires.
I knew all this going in but I really appreciated that they mentioned that.Helpful 0Thanks 0Love this 1Oh no 0 - Alex W.San Francisco, CA03Jan 24, 2024
Brought my bmw in for maintenance they were able to take me in the same day. The owner was very honest about the repair for my vehicle and their price was not overpriced! I would highly recommend for those who looking for a honest repair shop.
Helpful 0Thanks 0Love this 0Oh no 0 - Michael S.Crocker-Amazon, San Francisco, CA04Apr 2, 2024
I've been going here for several years for oil changes, tire changes, and brake work. Very friendly staff, and very efficient. They were able to accommodate a same-day oil change and honored their online coupon for my Subaru Forester!
Helpful 0Thanks 0Love this 0Oh no 0