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What If Your Boss Were a Robot?

Artificial intelligence is expanding its resume: It's set to start searching for management positions. In which industries might AI managers turn up first?

By Chandra Steele
February 27, 2019
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By now you've heard that artificial intelligence is coming for your job. Maybe it was an article written by AI that told you. Or you got a clue when your sushi was, uh, hand-rolled by a robot.

The Why Axis Bug Either way, it's made you nervous that AI has gone beyond factory-line automation and could, someday soon, be sitting at your desk surrounded by photos of your loved ones. But have you considered that it could become your boss? AI managers are already in place at many companies. They're handling payroll and acting as office managers. And some CEOs, including Jack Ma and Elon Musk, think they could show up in the C-suite.

This might be good news to you if you and your manager have major personality differences, or if you crave logical solutions to larger issues at work. But AI isn't exactly an objective manager. It can perpetuate bias (which is our fault), as Amazon found when it used AI to field job candidates and it took it upon itself to demote women on its list. And logic is all well and good, but there's a lot to be said for emotional intelligence.

We have a long way to go before management is an algorithm, but the first to be replaced will be in payroll and benefits, according to a study by MBA Central. The next jobs to be digitized lie in property and real estate, where AI could take on a lot of the tasks involved in managing properties, such as collecting rent and arranging for services.

Whether you're in a job that could be taken over by AI or you might report to it, it's wise to broaden your skills and increase your networking with real, live humans.

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About Chandra Steele

Senior Features Writer

My title is Senior Features Writer, which is a license to write about absolutely anything if I can connect it to technology (I can). I’ve been at PCMag since 2011 and have covered the surveillance state, vaccination cards, ghost guns, voting, ISIS, art, fashion, film, design, gender bias, and more. You might have seen me on TV talking about these topics or heard me on your commute home on the radio or a podcast. Or maybe you’ve just seen my Bernie meme

I strive to explain topics that you might come across in the news but not fully understand, such as NFTs and meme stocks. I’ve had the pleasure of talking tech with Jeff Goldblum, Ang Lee, and other celebrities who have brought a different perspective to it. I put great care into writing gift guides and am always touched by the notes I get from people who’ve used them to choose presents that have been well-received. Though I love that I get to write about the tech industry every day, it’s touched by gender, racial, and socioeconomic inequality and I try to bring these topics to light. 

Outside of PCMag, I write fiction, poetry, humor, and essays on culture.

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