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Disney+ vs. Netflix: How Many Subscribers Will Switch?

Disney+ launches on Nov. 12 with new Marvel and Star Wars content, and a lot more. Streaming Observer found that over 14 percent of Netflix subscribers, particularly parents, said they may switch streaming services.

April 29, 2019
The Why Axis Netflix Disney+ Subscribers

The video streaming market isn't a zero-sum game, but some of the biggest decisions for consumers as they face a content-industrial complex of streaming options are how many services they're willling to pay for and which exclusive movies and shows will make the difference.

The Why Axis Bug Streaming Observer and Mindset Analytics took a survey of 602 current US Netflix subscribers to find out how they feel about Disney+, which will launch on Nov. 12 for $6.99 per month. The survey found that 14 percent of respondents are at least considering dropping Netflix (which raised its prices in January) for Disney+. But the vast majority of subscribers either aren't planning on canceling or plan to subscribe to multiple services.

The Why Axis Netflix Disney+ Parents

The survey found that 38 percent of respondents plan to try Disney+, while 40 percent don't. Another 22 percent of current Netflix subscribers were unsure.

Unsurprisingly, one demographic where Disney+ was far more popular was parents with young kids. Between all the streaming options available or coming to the market—from Netflix, Prime Video, and Hulu to NBCUniversal, WarnerMedia, and Apple TV+—Disney+ has a major content advantage in kids programming.

Disney's service will feature the the Mouse's film and animation vault, the entire catalog of Pixar movies (plus new originals) and National Geographic, and a library of past and present Disney Channel programming. Streaming Observer found that 21 percent of parents (compared to 8 percent of other respondents) may cancel Netflix for Disney+, while 26 percent of parents plan on subscribing to both services.

The Why Axis Netflix Subscribers Wont Cancel for Disney+

Netflix will be just fine in the short-term. The company is spending more billions each year on producing original content to keep viewers binging and give them constantly replenishing reasons to come back. Overall, 60 percent of respondents said they have no plans to cancel Netflix, and 18 percent plan on subscribing to both.

But the rise of streaming competitors like Disney+ puts pressure on Netflix across numerous fronts. Netflix added 9.6 million subscribers in Q1 2019, bring its subscriber total to just shy of 150 million. If 14 percent of users did cancel, that's not an insignificant loss.

Netflix is also losing some of its most popular syndicated content to streaming competiors. Shows such as The Office, Friends, and Grey's Anatomy are licensed to Netflix by its three biggest suppliers: NBCUniversal, WarnerMedia, and Disney. As all three gear up to launch their own services, The Wall Street Journal reported that Netflix is negotiating with the media conglomerates to try to keep its popular syndicated programming.

Netflix continues to raise billions in debt financing to bankroll more original shows. For years, the leading streaming platform has been planning for the eventuality that a few years from now, the only content left on Netflix may be the shows and movies Netflix creates itself.

People Are Using Streaming Services More Than Cable
PCMag Logo People Are Using Streaming Services More Than Cable

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About Rob Marvin

Associate Features Editor

Rob Marvin is PCMag's Associate Features Editor. He writes features, news, and trend stories on all manner of emerging technologies. Beats include: startups, business and venture capital, blockchain and cryptocurrencies, AI, augmented and virtual reality, IoT and automation, legal cannabis tech, social media, streaming, security, mobile commerce, M&A, and entertainment. Rob was previously Assistant Editor and Associate Editor in PCMag's Business section. Prior to that, he served as an editor at SD Times. He graduated from Syracuse University's S.I. Newhouse School of Public Communications. You can also find his business and tech coverage on Entrepreneur and Fox Business. Rob is also an unabashed nerd who does occasional entertainment writing for Geek.com on movies, TV, and culture. Once a year you can find him on a couch with friends marathoning The Lord of the Rings trilogy--extended editions. Follow Rob on Twitter at @rjmarvin1.

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