Learn how to appeal a policy decision by visiting the Help Center.

Our Refund Policy provides guidelines for how fans who have made purchases through Patreon can seek refunds and how creators should accommodate refund requests. 

We enforce our policies on products, services, and benefits offered on Patreon's platform, as well as products, services, and benefits that may be purchased through Patreon but are delivered or received off platform.

For the safety of our community, any product, service, or benefit sold or offered on Patreon needs to have a listing that clearly describes the item being sold, including how it will be accessed, downloaded, or delivered. Failure to list a product, service or benefit with adequate detail may result in removal of violating works or other adverse actions on a creator's account.

1. Alcohol, Tobacco, and Related Paraphernalia

Fans and creators may not buy, sell, or offer alcohol, tobacco products, or related paraphernalia.

2. Drugs, Prescription Products, and Supplements

Fans and creators may not buy, sell, or offer drugs, drug paraphernalia, prescription products, or over-the-counter drugs and medication.

3. Financial Products, Services, and Benefits

Fans and creators may not buy, sell, or offer financial products or investment schemes or opportunities.

Note: It is the sole responsibility of fans and creators who share any financial information on Patreon to ensure such information is compliant with any and all applicable laws and regulations. Patreon is not responsible for verifying, validating, or monitoring financial information for legal and regulatory compliance and any financial activity undertaken as a result of financial information found or received through Patreon is done at the sole discretion of the party who undertakes such financial action.

4. Food and Health

Fans and creators may not buy, sell, or offer the following products, services, or benefits:

Food, ingestible health products (vitamins, minerals, supplements), or ingredients to make food or health supplements whether for human or animal consumption.

Body parts or fluids including but not limited to blood, urine, feces, or sexual fluids.

5. Gambling, Raffles, and Sweepstakes

Fans and creators may not use Patreon to access, provide, or facilitate gambling for money or an exchange of value, including digital currencies. Gambling activities include betting, lotteries, raffles, casinos and casino games, fantasy sports wagers, bingo, poker, or sweepstakes.

Creators interested in celebrating and rewarding their fans can always create a higher tier level with rewards for a limited number of fans. Creators can also offer surprises for fans to celebrate special moments like an annual anniversary of supporting a creator.

Creators may offer giveaways, but creators are responsible for ensuring any giveaway is available to all fans and complies with any and all applicable laws, rules, and regulations.

6. Gift Cards, Vouchers, Coupons, and Crowdfunding

Fans and creators may not buy, sell, or offer gift cards, vouchers, coupons, or crowd funding, generally. Nor may they buy, sell, or offer these or any other incentives to purchase, obtain, or acquire products, services, or benefits prohibited by these policies.

7. Intellectual Property, Copyrights, and Trademarks

Products, services, or benefits offered on Patreon may not infringe upon or violate the intellectual property rights of any third party, including copyright or trademark. This includes, but is not limited to, the promotion or sale of products, services, or benefits that imitate genuine products, services, or benefits.

Additional information can be found here.

8. Recalled Products

For the safety of our community, fans and creators may not buy, sell, or offer products that have been recalled. If you're unsure whether the item you're buying or selling has been recalled, look on the website of the item's manufacturer or relevant government entity (e.g., the US Consumer Product Safety Commission or the EU Rapid Alert System for Dangerous Non-food Products).

9. Sexual Products, Services, and Benefits

Fans and creators may not buy, sell, or offer the following sexual products, services, or benefits:

Any works, activity, product, service, or benefit related to child sexual exploitation, child abuse, or sexual depictions of minors.

Pornography and pornographic material (including access to pornographic websites or private access to pornographic material).

At Patreon, we define pornography as visual depictions (e.g. photos, videos) of real human(s) and hyperrealistic representations of real humans, including those generated using computers or artificial intelligence, engaging in sexual activities including but not limited to sexual intercourse, masturbation, or oral sex.

Sex toys and other products intended for sexual gratification.

Prostitution, sex work, escort services, dating services, erotic webcam sessions.

Hyperrealistic sexual video, audio, or other works created or accessible for only one fan.

10. Violence and Hate

Fans and creators may not buy, sell, or offer hate material, which includes, among other things, literature, memorabilia, symbols, and slogans associated with extremist or racist ideologies, including Holocaust denial. We also prohibit the buying or selling of works that portray physical violence against humans or animals, unless made to serve a historical or educational purpose.

Products, services, or benefits threatening violence against an individual or group of individuals based on a personal characteristic (including but not limited to: caste, disability, ethnicity, gender identity, immigration status, national origin, race, religion, serious medical condition, sex, or sexual orientation) are not permitted.

11. Weapons, Ammunition, and Explosives

Fans and creators may not buy, sell, or offer weapons, ammunition, or explosives.