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A Surface Laptop 5 in Sage.
Front view of Surface Laptop 5 for Business in Platinum.

Surface Laptop 5 for Business (Certified Refurbished)

  • This device is preloaded with Windows 11. Learn more

With Surface Laptop 5 for Business by your side, you’ll see results with lightning-fast performance, sleek portability, an enhanced camera for more ...engaging video calls, and built-in security.

Here’s how the Certified Refurbished program works

The Microsoft Certified Refurbished program offers the opportunity to buy a pre-owned device at a discounted price. Each device is extensively screened, repaired, tested, and cleaned to Microsoft standards and comes with a 12-month warranty for Surface products—plus the option to purchase additional protection for your device. Available exclusively at Microsoft Store.
Learn more about the program

Why buy from Microsoft Store

We offer free 2-3 shipping, 60-day returns, and one-on-one help with shopping, setup, and training. Plus, if we lower our price on a physical product within 60 days from delivery, contact us and we’ll honor a price adjustment.
Learn more about why to buy from Microsoft StoreBook a shopping appointment

Starting From $939.99

Flexible payments available with PayPal and Citizens Pay®.
Learn more

Choose your color     

Free 2-3 day shipping. Free returns.

Special pricing for eligible students, parents, teachers and military. May not be combinable with other offers.

Check your eligibility
Overview Tech specs

All Microsoft Certified Refurbished devices include

A standard 12-month warranty

All accessories and manuals

New packaging

Best in-class support

Certified Refurbished Surface

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End of Certified Refurbished Surface

Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.
Learn more

Business product experts here to help

We're here to answer your questions and help you find the right solutions for your business.

Call us at 866-425-4709

Savings and flexible financing

Maximize your IT budget with flexible payment options, discounts on multiple devices, and more.

Learn about financing options Call us at 866-425-4709

Warranty and protection plans

Enhanced protection plans and device service options provide investment protection and extend the use of your Surface device. 

Learn about protection plans

Free training

Build skills at your own pace with our online training and workshops, or book an appointment for one-on-one product training with an expert.

Explore online training resources
  • Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and 12- or 18-month term. Subject to individual credit approval. See the Citizens Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A.​
  • Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.​​
  • Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.​​
  • Trade-In: Available only through the Microsoft Store online in the United States (including Puerto Rico). Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.​​
  • Microsoft reserves the right to modify or discontinue offers at any time.​

  • [1] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

    [2] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 13.5”

    Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Tested with Windows Version 11.0.22621 t. Available only on Microsoft Store online in the United States (including Puerto Rico) and Canada, on eBay Marketplace, on Walmart Marketplace, at eCompany Store, and when offered by Customer Support Services. For eBay purchases, additional terms apply. Offer valid only on select refurbished Surface devices. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Price discount does not include taxes, shipping or other fees. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Refunds will take into account the discount. Limit of 5. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Other exclusions and limits may apply.

  • Offer valid from 9PM PST July 16, 2023 to 11:59 PM PST July 30, 2023 while supplies last. Available only in Microsoft Store online in the United States (including Puerto Rico), at the eBay Marketplace, at the Walmart Marketplace, eCompany Store, through Facebook/Instagram, when offered by Microsoft Customer Support Services, and at the Microsoft Experience Center in New York. Offer valid only on select Laptop 5 device. For eBay purchases, additional terms apply. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 3 offers per customer.

    Offer valid from July 25, 2023 to 11:59 PM PST June 30th, 2024, while supplies last. Available only in Microsoft retail and online store in United States (including Puerto Rico) and Canada. Offer valid only on select accessories after purchase of select PC. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 5 offers per device. Other exclusions and limits may apply.

[1] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface storage for more details.
[2] Customer Replaceable Units (CRUs) are components available for purchase through your Surface Commercial Authorized Device Reseller. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans. Components will be available shortly after initial launch; timing of availability varies by component and market. 
[3] Requires Dolby Vision® encoded content and video.
[4] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 for Business 13.5"
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby.  The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled.  Wi-Fi was connected to a network.  Tested with Windows Version 11.0.22621 (21H2).  Battery life varies significantly with settings, usage and other factors. 

Up to 17 hours of battery life based on typical Surface device usage on Surface Laptop 5 for Business 15"
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 15” Intel® Core™ i7, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby.  The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled.  Wi-Fi was connected to a network.  Tested with Windows Version 11.0.22621 (21H2).  Battery life varies significantly with settings, usage and other factors
[5] Sold separately.
[6] Sold separately. Software license required for some features. 
[7] Activation required. If your device is managed by your organization’s IT department, contact your IT administrator for activation. If you activate your trial outside your organization, after 30 days, you will be charged the applicable monthly or annual subscription fee. Credit card required. Cancel any time to stop future charges. See Microsoft 365 for Business Trial Info.
[8] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.
[9] Microsoft’s Limited Warranty is in addition to your consumer law rights. 
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