Working with Difficult People
With Emily Anhalt
Liked by 378 users
Duration: 49m
Skill level: General
Released: 2/12/2024
Course details
In every workplace, you're likely to encounter colleagues who are more difficult to work with than others. But before you rush to judgment, you should determine if and how you might be contributing to the situation, and what you can do to help.
In this course, join psychologist Dr. Emily Anhalt as she shows you how to navigate and communicate with people who you find challenging to deal with at work. Pause and reflect on your role in challenging work situations to uncover how empathy can help you work better with others. Emily shares strategies to respond to a wide variety of particularly challenging work situations, including with people whose behavior is negative, absent, competitive, and passive-aggressive. By the end of this course, you’ll be prepared with new skills and practical strategies to have an effective conversation with someone you find difficult to work with.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Fatih ALTUNDAL
Fatih ALTUNDAL
Crew Optimization & System Developer Team Leader at SunExpress Airlines
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 4 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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