System Engineer

Overview: You will be pivotal in guiding the IT strategy and operations for 30-40 diverse clients. With 8-10 years of IT experience and a robust business acumen, you will play a critical role in understanding client needs, developing technology strategies, and ensuring the successful implementation of IT solutions that align with business goals.

Key Responsibilities:

• Understanding Client Needs: Engage in regular communication and collaboration with client stakeholders to gain a deep understanding of their business goals, challenges, and technology requirements.
• Developing Technology Strategies: Formulate comprehensive technology strategies that align with and support the client's business objectives, encompassing both short-term and long-term IT planning.
• Implementing Technology Solutions: Oversee the deployment of effective technology solutions, including software, hardware, and cloud services, ensuring they support the client's business objectives.
• Optimizing IT Infrastructure: Continuously monitor and assess IT infrastructure to guarantee optimal performance, security, and scalability. Conduct regular IT assessments, performance reviews, and security audits.
• Risk Management and Compliance: Identify and mitigate potential IT risks and vulnerabilities, ensuring compliance with industry regulations and standards.
• Budgeting and Cost Management: Collaborate with clients to formulate and manage IT budgets, focusing on cost-efficiency and strategic technology investments that yield high returns.
• Providing IT Governance: Develop and implement IT governance frameworks, policies, and procedures to align IT operations with business objectives and best practices.
• Client Relationship Management: Establish and maintain robust relationships with clients, providing superior service, proactive communication, and strategic guidance. Regularly conduct meetings, provide status updates, and review performance with key stakeholders.

Qualifications:

• A minimum of 8-10 years of IT experience, preferably in a leadership role within a Managed Service Provider or similar environment.
• Demonstrated ability to understand and integrate business and IT strategies.
• Strong leadership skills and experience in managing cross-functional teams.
• Excellent communication, interpersonal, and presentation skills.
• Proven track record in IT project management, risk management, and compliance.
• Experience with IT budgeting and cost management.
• Familiarity with industry standards and technology trends.

Schedule:

• 8-hour shift
• Monday to Friday