One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As One Medical continues to expand our ability to provide innovative and human-centered primary care for all, the teams supporting that growth are expanding as well. We are seeking a Regional Quality Improvement (QI) Program Lead to join our growing Quality team. Our partners expect us to deliver high-quality care as measured by standardized metrics, and this position will play an integral role in supporting regional quality improvement initiatives and reporting to our health system partners. Reporting to the Director of Quality & Population Health, this position will advise the senior leadership of the Clinical Effectiveness team on areas of opportunity across markets and partnerships. As we continue to expand and as payers move toward value-based care, our success in these programs is crucial to our growth strategy.
You have a bias for taking action on new challenges, consistently demonstrating a can-do attitude, while stepping up to address tough issues. Naturally collaborative, you thrive when working with multiple stakeholders; building partnerships and working closely with others to meet shared objectives. Success in this role will encompass the ability to prioritize accountability, holding self and others responsible to meet commitments and designing feedback loops into your work. If you have a tendency to learn quickly when faced with new situations, and extract and apply lessons from previous experiences, as well as focus on continuous improvement in order to improve process and develop professionally, we would love to hear from you!
What You'll Work On
Accountable to achieve both Internal and External Quality targets and or performance guaranteed measures for special contracts
Manage multiple Metropolitan Service Areas or programmatic improvement initiatives to improve quality and value of care as measured by standard metrics reported internally and externally
Collaborate closely with clinical and operational leadership in select Metropolitan Service Areas to implement process improvements on key measures
Identify opportunities to deploy the Model for Improvement and other improvement science to operationalize One Medical’s quality and value strategy across multiple regions and/or programs
Develop and deliver education materials and presentations to build quality improvement capacity within One Medical across different regions
Own and manage relationships with vendors which support care gap closures
Provide clinical research or consultancy on data-driven projects to increase the value of care for our members, partners, and enterprise clients
Define project timelines and milestones and ensure accountability in cross-functional teams in multiple regions and or speciality areas such as ACO, Performance Innovation, employer onsite clinics to meet project deliverables
Work closely with Data Science and Analytics to design effective, actionable data reports
What You’ll Need
A minimum of 2 years managing, communicating, presenting and building relationships across multiple organizations
A minimum of 1 year team management experience and associated management functions such as recruiting, onboarding, coaching, corrective action
A minimum of 2 years working directly with the Senior Leadership
4+ years of managing complex programs or teams
Demonstrated experience in healthcare quality management
Ability to work independently and collaboratively
Strong written and oral communication skills
Proficiency at MS Excel, Google Sheets
Strong analytical skills
Clinical training or licensure a plus
Benefits Designed To Aid Your Health And Wellness
Taking care of you today
Paid sabbatical after 5 and 10 years
Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free One Medical memberships for yourself, your friends and family
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
401K match
Opportunity to participate in company equity programs
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a full-time remote role that can be based anywhere in the United States, however working PST time zone business hours is required.
One Medical is committed to fair and equitable compensation practices.
The base salary range for this role is $73,000 to $134,000. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.
The total compensation package for certain roles may also include additional components such as a sign-on bonus, annual performance bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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