Public Health Administrative Assistant

FLSA Status: Full-time (40 hrs/week), Mon-Fri 9am-5pm, Non-Exempt

Hiring Range: $19-$21/hr

Position Summary

Lake County Public Health Agency (LCPHA), an EOE employer, seeks a full-time Administrative Assistant. This is an entry-level position that assists with the administrative front desk operations and supports the public health department. This position requires working 8 hours a day Monday-Friday from 9am-5pm. This schedule is subject to change depending on operational needs.

General Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Answer phones and emails, answer general questions pertaining to Lake County Public Health Agency, and refers people to the appropriate staff or outside resources
• Accurately makes appointments for clinical clients with appropriate provider and program
• Accurately checks clinical clients in, including patient demographics and insurance eligibility and informs clinic staff once client is ready to be seen.
• Corresponds via email and phone with other government agencies, industry, and public partners to collect or relay required information as needed
• Assists with Public Health website updates and social media posts
• Crosstrain administrative duties for both Vital Statistics, Environmental Health, and Finance
• Order office supplies as needed
• Maintains lobby area, restocking flyers and resources as needed.
• Fluent in Spanish and English to support the diverse population of Lake County.
• Complete trainings related to medical software and public health and environmental health emergency preparedness and response
• May assist Finance and Grants Manager with medical billing and insurance claims
• Fosters teamwork and open communication among staff; participates in office meetings, team-building activities, and trainings
• Delivers exceptional guest service through in person, phone, and written interactions
• Performs other administrative duties, as assigned
  
  

Supervisory Responsibilities

• Not Applicable
  
  

Requirements

• To be eligible for this position, a candidate must meet the criteria for written and verbal communication skills of a High School Diploma or GED
• Ability to understand, interpret, and respond to emails and phone calls professionally
• Excellent collaboration skills with the ability to establish and maintain strong and effective working relationships with coworkers, partners, clients, outside agencies, and the public
• Experienced in Microsoft Office (e.g., Word, Excel, and Outlook)
• Completion of ICS 100, 200 and 700, 800 courses within 6 months of hire
• Preferred bilingual in English and Spanish and willing to interpret.
• Occasionally may be required to work evenings, and weekends associated with special events, community health fairs and educational classes and/or large disasters
  
  

Physical Activity & Work Environment

• Working indoors in an office environment - More than 50% of the time
• Walking - Less than 50% of the time
• Standing - Less than 50% of the time
• Using hands/fingers to feel or handle items - More than 50% of the time
• Reaching, pushing, or pulling with arms/hands - More than 50% of the time
• Climbing - Not applicable
• Balancing - Less than 50% of the time
• Kneeling, crawling, or crouching - Not applicable
• Talking or hearing - More than 50% of the time
• Tasting or smelling - Less than 50% of the time
• Lifting, moving, or exerting force of up to 10 lbs. - Less than 50% of the time
• Lifting, moving, or exerting force of up to 25 lbs. - Less than 50% of the time
• Lifting, moving, or exerting force of up to 50 lbs. - Not applicable
• Seeing up close - More than 50% of the time
• Seeing long distance - Less than 50% of the time
• Seeing color- More than 50% of the time
• Use of peripheral vision - Less than 50% of the time
• Perceiving depth- Less than 50% of the time
• Adjusting and focusing vision - More than 50% of the time
• Working outdoors in inclement weather – extreme hot - Not applicable
• Working outdoors in inclement weather – extreme cold - Not applicable
• Working indoors in an office environment - More than 50% of the time
• Working in high places - Not applicable
• Working near moving mechanical parts and machines - Less than 50% of the time
• Working in wet/humid conditions that are not weather related - Less than 50% of the time
• Working in extreme cold conditions that are not weather related - Less than 50% of the time
• Working in extreme hot conditions that are not weather related - Less than 50% of the time
• Working with airborne particles or fumes- Not applicable
• Working with toxic or caustic chemicals or agents - Not applicable
• Working with explosives- Not applicable
• Working in an area with a risk of exposure to radiation - Not applicable
• Working in an area with a risk of exposure to electrocution- Not applicable
• Exposure to vibration - Not applicable
• Working in a loud environment - Less than 50% of the time
  
  

Lake County Benefits - Full-Time Employees

As a reflection of the value we place on the contributions of our employees, the County offers a competitive benefits package for full-time employees. Please review the for full details. The Guide provides information on Lake County Government's benefit offerings, including:

• Employer-Sponsored Medical and Dental Insurance Plans
• 100% Employer Paid Vision Plan
• Flexible Spending Account
• Health Reimbursement Account
• Employer-Sponsored Short-Term Disability Insurance
• 100% Employer Paid Long-Term Disability Insurance
• 100% Employer Paid Term Life Insurance
• Supplemental Life Insurance Plans
• 401(a) and 457(b) Employer Matched Retirement Plans
• Paid Vacation, Sick Leave, Personal Days and Holidays
• Employee Assistance Program
• Public Health Emergency Leave
• Discounts on concerts, major sporting events, electronics, travel, cars and more!
  
  

Lake County Benefits - Part-Time Employees

Lake County is also proud to offer paid sick time off and flexible work schedules for our part-time employees.

EOE Statement

Lake County is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance or accommodation during the application process due to a disability is available upon request.

Notice of Work Authorization Requirement

Applicants must be authorized to lawfully work for any employer in the United States. Lake County is unable to sponsor or take over sponsorship of an employment Visa.

Notice Of Emergency/Disaster Responsibilities

All Lake County Employees may be required to work as a Disaster Service Worker when a local declaration of emergency or disaster is declared by the Board of County Commissioners. To be prepared for this role, all employees and emergency service function (ESF) leads will attend emergency management trainings and exercises as requested by the Director of Emergency Management. With advanced notification from OEM, employees will make reasonable efforts to attend training events in coordination with other employees and supervisors.

Other Duties

Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Expected Duration of the Application Process

Due to the nature of the application and selection process for Lake County full-time positions, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately four (4) to six (6) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process.

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