Operations Associate

ABOUT THE ROLE

Location: Dumbo

Status: PT

Comp: $17/hr + Commissions

Position Summary: The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.

RESPONSIBILITIES

Primary Responsibilities:

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
• Ensure assigned tasks are completed in an efficient and accurate manner.
• Provide a friendly and welcoming environment to both our external and internal clients.
• Consistently work with sales-floor team to ensure customers are receiving product in a timely manner.
• Assist in Operations Management in maintaining a clean and safe workspace.
• Executing any necessary assigned tasks before or after regular store operating hours.
• Ensure adherence to all company policy and procedures.
• Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects:

• Participate and assist in Physical Inventories as required by the business.
• Assist Merchandising team during visual initiatives as required by the business.

REQUIREMENTS

Experience:

• 1-2 years working in a retail operations position.
• 1+ years in a retail/apparel environment is a plus.

Skills:

• Basic computer skills
• Ability to meet the physical requirements of the job.
• Standing/Walking for prolonged periods of time,
• Lifting or moving up to 30 pounds.
• Bending, twisting as well as climbing ladders and other physical tasks related to standard retail operations.
• Efficient time management skills.
• Ability to multi-task and manage multiple projects at once.
• Efficient communication with customers, peers, or Direct-Reports.

WHO YOU ARE

Professional Characteristics:

• Team-Player
• Supportive
• Self-starter
• Goal oriented

Personal Characteristics:

• Organized
• Communicative
• Reliable & trustworthy

WHO WE ARE

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that’s celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it’s woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.